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Senior Network Operations Manager Jobs in Taylor, MI

RF Connect

Network Operations Director

Farmington Hills, MI · On-site

$83K - $112K/yr

Customer & Service Management (approx. 20-30% of the role) * Serve as the senior operational ... Communicate network performance and service metrics to customers. * Support customer retention and ...

Avfuel Corporation

Senior Network Architect

Ann Arbor, MI · On-site

$150 - $190/hr

... operational outcomesPeople Leadership (Current & Future)May directly manage network architects and engineers, including performance, development, and coachingFoster a culture of ownership ...

Avfuel

Senior Network Architect

Ann Arbor, MI · On-site

Senior Network Architect Employment Type: Full Time, Onsite in a corporate office environment ... Ensure proper documentation, configuration management, and operational standards Vendor & ISP ...

Avfuel

Senior Network Architect

Ann Arbor, MI · Hybrid

Senior Network Architect Employment Type: Full Time, Onsite in a corporate office environment ... Ensure proper documentation, configuration management, and operational standards Vendor & ISP ...

Safe Fleet

Senior Network Engineer

Southfield, MI · On-site

$95K - $130K/yr

Oversee the design and operation of enterprise-wide WAN, LAN, WLAN, and cloud-connected networks ... Proven experience managing multi-tenant or multi-organization network environments. * Expertise in ...

Safe Fleet

Senior Network Engineer

Southfield, MI · On-site

$95K - $130K/yr

Oversee the design and operation of enterprise-wide WAN, LAN, WLAN, and cloud-connected networks ... Proven experience managing multi-tenant or multi-organization network environments. * Expertise in ...

Woven by Toyota

Network Operations Engineer

Ann Arbor, MI · On-site

$112K - $184K/yr

We are looking for a Network Operations Engineer with networking, monitoring, and firewall ... You bring a background in managing, maintaining, and troubleshooting global networks in a multi ...

New

Domino's Corporate

Senior Network Engineer

Ann Arbor, MI · Hybrid

$101K - $139K/yr

The Senior Network Engineer is a hybrid engineering and operations leader responsible for designing ... manual operations to automated and intelligent network management : * Identify and eliminate ...

Domino's

Senior Network Engineer

Ann Arbor, MI · On-site

$101K - $139K/yr

The Senior Network Engineer is a hybrid engineering and operations leader responsible for designing ... manual operations to automated and intelligent network management : * Identify and eliminate ...

Domino's Pizza

Senior Network Engineer

Ann Arbor, MI · Hybrid

$101K - $139K/yr

The Senior Network Engineer is a hybrid engineering and operations leader responsible for designing ... manual operations to automated and intelligent network management : * Identify and eliminate ...

Utilidata

Senior Network & Systems Engineer

Ann Arbor, MI · On-site

$125K - $155K/yr

The Senior Network & Systems Engineer is responsible for owning Tier 3 IT support, network ... operations including server provisioning, storage, and compute resource management relevant to ...

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Senior Network Operations Manager information

See Taylor, MI salary details

$20.4K

$94.4K

$136K

How much do senior network operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for senior network operations manager in Taylor, MI is $94,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,900.00 and $105,800.00 per year, depending on experience, location, and employer.

What does a senior network operations manager do?

A Senior Network Operations Manager is responsible for overseeing the day-to-day operations and maintenance of an organization's network infrastructure. They lead teams that monitor network performance, troubleshoot issues, and ensure network security and reliability. This role often involves strategic planning, budgeting, and collaborating with other departments to support business needs. Senior Network Operations Managers also develop policies and procedures to optimize network efficiency and minimize downtime.

What are the key skills and qualifications needed to thrive as a senior network operations manager?

To thrive as a Senior Network Operations Manager, you need deep expertise in network infrastructure management, troubleshooting, and a relevant degree or industry certifications such as CCNP or CompTIA Network+. Familiarity with network monitoring tools, ITIL processes, and systems like Cisco, Juniper, or SolarWinds is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and respond effectively to operational challenges. These abilities ensure reliable network performance, minimize downtime, and enable efficient support for business operations.

What are the primary challenges a senior network operations manager faces when overseeing large-scale network infrastructures?

A Senior Network Operations Manager often encounters challenges such as ensuring network reliability across multiple locations, managing rapid incident response, and balancing proactive maintenance with evolving business demands. Coordinating between different technical teams, vendors, and business units to implement upgrades or address outages can be complex. Additionally, staying ahead of cybersecurity threats while maintaining compliance and optimizing performance requires strong organizational and communication skills.

What is the difference between Senior Network Operations Manager vs Network Engineer?

AspectSenior Network Operations ManagerNetwork Engineer
CredentialsBachelor's in IT, Networking, or related field; often certifications like CCNP, CISSPBachelor's in Computer Science, Networking, or related; certifications like CCNA, CompTIA Network+
Work EnvironmentOversees network teams, manages operations, strategic planningDesigns, implements, and troubleshoots network systems
Employer & Industry UsageUsed in large organizations, telecom, IT servicesCommon in IT departments, tech companies, service providers

The Senior Network Operations Manager focuses on overseeing network teams and strategic management, while the Network Engineer is primarily responsible for designing and maintaining network infrastructure. Both roles require networking certifications and are vital in large organizations, but their daily responsibilities differ significantly.

What job categories do people searching Senior Network Operations Manager jobs in Taylor, MI look for?

The top searched job categories for Senior Network Operations Manager jobs in Taylor, MI are:

What cities near Taylor, MI are hiring for Senior Network Operations Manager jobs?

Cities near Taylor, MI with the most Senior Network Operations Manager job openings:

Senior Network Operations Manager jobs near you
Infographic showing various Senior Network Operations Manager job openings in Taylor, MI as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $94,387 per year, or $45.4 per hour.

Network Operations Director

RF Connect

Farmington Hills, MI • On-site

$83K - $112K/yr

Full-time

Medical, Retirement, PTO

Re-posted 11 days ago

Job description

Company Description
RF Connect is a team of industry leaders transforming connectivity. We invest in our team, have fun, and give back to our community. We lead the way in the design, deployment, and support of high performance wireless networks and solutions. Our philosophy is simple - hire the best people, do the best work, and set the standard for the industry. Due to our growth and national expansion, we are currently seeking highly motivated, experienced, customer-oriented team members who are looking for an organization where they can make a major contribution and be an integral part of continued growth.
Job Description
We are seeking a highly motivated Network Operations Director to lead the overall performance, reliability, and operational excellence of RF Connect's Managed Services Network Operations Center (NOC). This leadership role oversees network monitoring, incident response, service assurance, and operational support across Radio Access Network (RAN), Packet Core, and Backhaul environments.
The Director will be responsible for maintaining high levels of network availability and customer satisfaction while ensuring service level commitments are achieved. In addition to operational leadership, this individual will serve as a senior customer-facing representative for key managed services accounts, participating in service reviews, escalations, and strategic customer discussions.
The ideal candidate possesses deep experience managing wireless network operations teams, strong technical expertise in cellular network infrastructure, and a demonstrated ability to lead customer-facing service organizations. Experience working for or supporting major wireless carriers such as AT&T, T-Mobile, Verizon, DISH Wireless, or similar mobile network operators is highly preferred.
To be successful in this role you should have prior business-to-business customer support experience, have a tenacious customer-focused attitude, and have a strong knowledge base in order to manage and grow our Managed Services portion of our business. In this role you will report to our General Manager of Operator Services in our Farmington Hills, MI headquarters office. This position is eligible for a hybrid work schedule with regular weekly travel to the headquarters office, as outlined in our Hybrid/Remote Work Policy. We will also consider remote applicants residing in the Dallas-Fort Worth metro area.
What You'll Do (responsibilities)
Network Operations Leadership & Infrastructure Management (approx. 70-80% of the role)
  • Lead all NOC operations supporting RAN, Packet Core, and Backhaul environments.
  • Manage network performance, availability, and service assurance activities.
  • Direct incident response, escalation management, and root-cause analysis efforts.
  • Establish and monitor operational KPIs, SLAs, and service metrics.
  • Drive continuous improvement initiatives and operational automation.
  • Oversee staffing, scheduling, performance management, and development of NOC personnel.
  • Partner with engineering teams on capacity planning, network optimization, and technology upgrades.
  • Ensure operational readiness for LTE, 5G, CBRS, private wireless, and IoT deployments.

Customer & Service Management (approx. 20-30% of the role)
  • Serve as the senior operational contact for managed services customers.
  • Participate in customer escalations and critical issue resolution.
  • Conduct periodic service reviews and operational business reviews.
  • Communicate network performance and service metrics to customers.
  • Support customer retention and growth through exceptional service delivery.
  • Collaborate with Sales and Operations leadership on customer satisfaction initiatives.

Qualifications
Experience You Have
  • 8+ years of telecommunications industry experience in IT, telecommunications, or managed services operations.
  • 5+ years managing NOC, service assurance, network operations, or managed services teams.
  • Demonstrated experience supporting cellular wireless networks, including RAN, Packet Core, and Backhaul environments.
  • Experience leading 24x7 operational support organizations.
  • Experience managing customer-facing service delivery and escalation processes.
  • Experience with AT&T, T-Mobile, Verizon, DISH Wireless, UScellular, Ericsson, Nokia, Samsung, Mavenir, or similar wireless carrier/vendor environments, highly preferred.
  • Experience supporting LTE, 5G, CBRS, private wireless, or neutral host networks, highly preferred.

Technical Skills You Have
  • Knowledge of telecommunications infrastructure, networking, managed services environments, 3GPP, RAN, Packet Core, etc.
  • Experience with network monitoring tools, Remote Monitoring & Management (RMM) platforms, and ticketing systems.
  • Familiarity with network performance metrics, incident management, and service level management.

Core Competencies
  • Network Operations Management
  • Managed Services Delivery
  • SLA Management
  • Incident Management
  • Client Relationship Management
  • Telecommunications Infrastructure
  • Network Monitoring and Performance Optimization
  • Technical Account Management
  • Cross-functional Leadership
  • Project Management
  • Data-driven decision making

Educational/Vocational Training You Have
  • Bachelor's degree (or higher) in electrical engineering, computer science, or related field, or an equivalent combination of experience, certifications, or other technical training.
  • Any relevant certifications are a plus.

Environmental/Physical Demands
  • Must be capable of lifting within regulatory limits
  • This position sometimes operates in commercial construction sites, hospitals, and occupied commercial & government buildings. Some activities require the use of a ladder or lift and standing or walking for extended periods of time. When in the office uses standard office equipment such as computers, phones, photocopiers, etc.

Additional Information
Job Type: Full-time
Job Location: Farmington Hills, MI, USA or Dallas-Fort Worth, TX, Metro area; only US-based candidates with US work authorization considered, no outside recruiters
Education Level: 4-year college degree (or equivalent)
Travel: Occasional national travel required, as needed to support the business/department & customer site locations
Compensation Package
  • Competitive, commensurate with experience
  • Health benefits
  • HSA w/ company matching
  • 401k w/ company matching
  • PTO w/ rollover

All of your information will be kept confidential according to EEO guidelines.
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