What does a NOC engineer do?

A NOC engineer, or network operations center engineer, is responsible for resolving issues with servers and networks through constant troubleshooting and support of those networks. As a NOC engineer, you ensure that connectivity remains constant for clients by working in the network management center, resolving any issue that may arise quickly and efficiently. You monitor and control any problems that arise and keep a database of past issues to help with quicker resolutions and software development over time. You solve problems for customers and your company servers using your in-depth knowledge of information technology, including an understanding of malware and security issues.