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Noc Manager Jobs in Michigan (NOW HIRING)

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You'll work closely with our NOC and Field Services teams to ensure our customers stay connected ... Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ...

Magna

Global Program Manager

Grand Rapids, MI · On-site

Ensure metrics are in place to measure GPM Program effectiveness (NOC Closure, Engineering Budget Adherence, Global Program Tooling Allocation, etc.) * Create, update and manage TCAS processes for ...

Endeavor IT

Senior Support Technician

Coopersville, MI · On-site

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Desk, NOC, Professional Services, and vendor resources per the Incident Management Policy * Execute root-cause fixes from Problem Management, including complex remediation, known error resolution ...

Endeavor

Senior Support Technician

Coopersville, MI · On-site

$21 - $28.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Desk, NOC, Professional Services, and vendor resources per the Incident Management Policy * Execute root-cause fixes from Problem Management, including complex remediation, known error resolution ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You'll work closely with our NOC and Field Services teams to ensure our customers stay connected ... Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ...

Grid4 Communications

Network Technician I

Troy, MI

$40K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You'll work closely with our NOC and Field Services teams to ensure our customers stay connected ... Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ...

TEKsystems

Network Architect

Benton Harbor, MI

$80 - $100/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... manage, and evolve our core network monitoring and diagnostic tools, ensuring our NOC has the deep visibility and mature workflows required to proactively support our global network. Minimum ...

FastTek

Infrastructure Engineer

Dearborn, MI

$98K - $129K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Management: * Document all activities in the ticketing system, manage vendor partners, and communicate progress directly with customers. * Track and maintain Network Operations Center (NOC ...

Apex Systems

Infrastructure Engineer

Dearborn, MI · On-site

$99K - $129K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Service Management: * Document all activities in the ticketing system, manage vendor partners, and communicate progress directly with customers. * Track and maintain Network Operations Center (NOC ...

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Noc Manager information

See Michigan salary details

$51.4K

$89.5K

$177K

How much do noc manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for noc manager in Michigan is $89,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,205.00 and $96,599.00 per year, depending on experience, location, and employer.

What is a NOC manager?

A NOC (Network Operations Center) Manager oversees the monitoring, maintenance, and performance of an organization's network infrastructure. They lead a team of network engineers and technicians to ensure system uptime, troubleshoot issues, and optimize network efficiency. Their responsibilities often include incident management, escalations, process improvements, and ensuring adherence to service level agreements (SLAs). NOC Managers also collaborate with other IT departments to enhance security and operational resilience. Strong leadership, technical expertise, and problem-solving skills are essential for this role.

What are some common challenges faced by NOC managers and how are they addressed?

NOC Managers often face challenges such as handling unexpected network outages, coordinating rapid response to incidents, and managing a 24/7 team environment. To address these issues, successful managers implement robust monitoring and escalation processes, provide ongoing training for staff, and foster a culture of proactive problem-solving. These challenges also offer growth opportunities, as overcoming them helps develop advanced technical skills and strong leadership qualities. Collaboration with other IT and business units is crucial, ensuring timely communication and coordinated efforts during critical events.

What are the key skills and qualifications needed to thrive as a NOC manager?

A NOC Manager must possess strong knowledge in network operations, incident management, and IT infrastructure, typically supported by a degree in computer science or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or ITIL are often required. Excellent leadership, communication, and problem-solving skills help a NOC Manager effectively coordinate teams and resolve issues. These competencies are vital to ensure network reliability, manage critical incidents swiftly, and maintain seamless business operations.

What are the most commonly searched types of Noc jobs in Michigan?

The most popular types of Noc jobs in Michigan are:

What are popular job titles related to Noc Manager jobs in Michigan?

For Noc Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Noc Manager jobs in Michigan look for?

The top searched job categories for Noc Manager jobs in Michigan are:

What cities in Michigan are hiring for Noc Manager jobs?

Cities in Michigan with the most Noc Manager job openings:

Noc Manager jobs near you
Infographic showing various Noc Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $89,527 per year, or $43 per hour.

Network Technician I

Grid4 Communications

Troy, MI • On-site

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Network Technician I Technical Operations - Troy, MI | Full-Time
Job Description: Are you a motivated, detail-oriented tech professional looking to launch or grow your career in voice and data networking? Then this role might be perfect for you! This is a great opportunity to join Grid4 Communications and build your skills alongside an experienced team. We are looking for a Network Technician I to support our carrier and voice division by deploying, configuring, and troubleshooting customer-facing network and telephony equipment. The ideal candidate has a foundational understanding of networking concepts, a willingness to learn, and a customer-first mindset. You'll work closely with our NOC and Field Services teams to ensure our customers stay connected and receive a best-in-class experience.
Responsibilities:
  • Configure and deploy equipment necessary to establish phone and data connections to customer premises equipment, interfacing with or replacing existing customer equipment as necessary
  • Troubleshoot IP-based telephony equipment and basic network connectivity issues under the guidance of senior technicians
  • Test cabling and other equipment in coordination with Field Services Technicians
  • Assist in monitoring core network elements and escalate issues to L2/L3 support as appropriate
  • Take repair calls and provide clear, timely status updates to customers
  • Maintain detailed ticket documentation including notes on steps taken, test results, and resolution
  • Provide 24x7 on-call support on a rotating basis, including the ability to work a flexible schedule for planned and unplanned issues
  • Participate in cross-training opportunities to expand technical knowledge across voice and data platforms
  • Follow established processes and procedures and make recommendations for improvement where identified
    Qualifications, Skills, and Knowledge:
  • Associate's degree in a related field, or equivalent hands-on experience
  • 1+ years of experience in IT support, networking, telephony, or a related technical role
  • Customer-first attitude with the ability to communicate clearly and professionally, especially in high-stress situations
  • Foundational understanding of LAN/WAN, TCP/IP, and VoIP concepts
  • Familiarity with basic hardware configuration (routers, switches, phones)
  • Strong analytical and problem-solving skills
  • Ability to multitask, prioritize, and manage a ticket queue effectively
  • Get-it-done mentality with a desire to learn and grow
    Preferred:
  • CCNA, CCENT, or other Cisco certifications
  • Adtran router/switch experience or certification
  • Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms
  • Previous NOC or help desk experience
    What we'll bring to the table:
  • Work-life balance
  • Vibrant company culture and fun work environment - our values don't sit on a shelf collecting dust, we use them in all we do
  • Ability to make an impact - your ideas and voice are important to us and are welcomed here
  • Employee health is one of our top priorities! We offer great health benefits - medical, dental, and vision
  • Days allocated for rest and relaxation - including 15 PTO days, 10 paid holidays, bereavement, jury duty & military leave
  • Offering you the best chance to prepare for the future - 401(k) with a generous company match
  • Business casual dress code
    Here's what a couple of team members have to say about Grid4:
    "I enjoy the people and the work-life balance" - New hire for HR
    "I like the open and friendly work environment, there is always an employee willing to help" - New hire for Project Management
    Compensation: $40,000.00 - $55,000.00
    Minimum Experience: Entry-level

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