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Night Shift Call Center Representative Jobs in Riverside, CA

TaxRise

Call Center Representative

Irvine, CA

$24 - $25/hr

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

TIMEPROOFUSA

Call Center Representative

Anaheim, CA

$25 - $35/hr

... Call Center Representative you'll be the voice of TIMEPROOFUSA, connecting with homeowners over the phone and introducing them to our premium roofing solutions. You'll create interest, educate ...

LERETA, LLC

Call Center Representative

Pomona, CA

$17.07 - $21.34/hr

The Call Center Representative is responsible for ensuring all incoming homeowner, lender, and third party calls, consistently receive professional, courteous, accurate and timely responses to ...

Posted today

TaxRise

Call Center Representative

Irvine, CA

$24 - $25/hr

As a Call Center Representative , you won't just answer calls -- you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

TaxRise

Call Center Representative

Irvine, CA · On-site

$24 - $25/hr

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

TaxRise

Call Center Representative

Irvine, CA · On-site

$24 - $25/hr

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

TEKsystems

Call Center Representative

Chino, CA

$20/hr

Handle 30-40 Inbound calls per shift and support with questions on recalls, warranties ... Top Skills Details customer service,call center,computer navigation Additional Skills ...

TEKsystems

Call Center Representative

Chino, CA

$20/hr

... Inbound calls per shift and support with questions on recalls, warranties, troubleshooting ... Top Skills Details customer service,call center,computer navigation Additional Skills ...

TEKsystems

Call Center Representative

Chino, CA

$20/hr

... Inbound calls per shift and support with questions on recalls, warranties, troubleshooting ... call center software and tools to manage customer interactions and data. • Consistently met or ...

3 Day Blinds

Call Center Representative

Irvine, CA

$18 - $19.50/hr

Experience in a call center environment is preferred What's in it for you? * Hourly rate range: $18.00 - $19.50 * In addition to competitive pay, you'll receive benefits including medical, dental ...

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All JobsCall Center Representative JobsNight Shift Call Center Representative JobsNight Shift Call Center Representative Jobs in Riverside, CA

Night Shift Call Center Representative information

See Riverside, CA salary details

$11

$18

$26

How much do night shift call center representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for night shift call center representative in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a night shift call center representative?

A Night Shift Call Center Representative handles customer inquiries, resolves issues, and provides support during overnight hours. They typically work in industries like customer service, tech support, or sales, ensuring 24/7 assistance for clients. This role requires strong communication skills, patience, and the ability to work independently. Responsibilities may include answering calls, processing orders, troubleshooting problems, and documenting interactions. Night shift employees often receive shift differentials or benefits for working outside standard business hours.

What are the key skills and qualifications needed to thrive as a night shift call center representative?

To thrive as a Night Shift Call Center Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic data entry is often required. Strong problem-solving abilities, patience, and resilience are standout soft skills for this position. These skills ensure that representatives can efficiently assist customers, resolve issues, and maintain professionalism during high-pressure or late-night situations.

What are some common challenges faced by night shift call center representatives, and how can they be managed?

Night Shift Call Center Representatives often experience unique challenges such as managing fatigue, maintaining alertness during overnight hours, and handling a higher volume of urgent or complex customer inquiries. Balancing work-life routines and adapting to an unconventional sleep schedule can also pose difficulties. Successful representatives prioritize self-care, effective time management, and may take short breaks to stay focused throughout their shift. Employers typically offer support through structured schedules, access to wellness resources, and team collaboration to ensure a positive and productive work environment.

What are popular job titles related to Night Shift Call Center Representative jobs in Riverside, CA?

For Night Shift Call Center Representative jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Night Shift Call Center Representative jobs in Riverside, CA look for?

The top searched job categories for Night Shift Call Center Representative jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Night Shift Call Center Representative jobs?

Cities near Riverside, CA with the most Night Shift Call Center Representative job openings:

Night Shift Call Center Representative jobs near you
Infographic showing various Night Shift Call Center Representative job openings in Riverside, CA as of August 2026, with employment types broken down into 73% Full Time, 24% Part Time, and 3% Nights. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Call Center Representative

Tustin, CA

Hurtt Family Health Clinic Inc
Health Care and Social Assistance • 51 - 200 employees
Learn more about Hurtt Family Health Clinic Incexternal

$22.75/hr

Full-time

Re-posted 7 days ago

Job description

Description

The Call Center Representative answers all incoming calls from the main clinic phone line and routes calls to the appropriate department or employee. Schedules patient appointments for all departments, locations, and providers at appropriate clinic locations with appropriate providers as part of the Patient Services team.


This position is full-time with a schedule of Monday through Friday 8am to 5pm, with occasional weekend hours for a rotating Saturday morning shift (Saturday 8am-12pm) approximately 2-5 times per year.  This position is on-site (not remote) in Tustin, CA. 


All Call Center Representatives must be bilingual in Spanish and English.  


The best candidate for this position:

  • is bilingual in Spanish with strong verbal and written communication skills
  • has previous successful experience working in a busy call center or telephone based customer service (100+ calls per day)
  • has basic typing, telephone technical, and computer skills (Microsoft Word, Outlook, and Excel). Knowledge of EMR (Electronic Medical Records) systems is a plus.
  • knowledge of referrals, health insurance, or patient services is preferred but not required
  • has a positive, patient, and professional demeanor at all times to coworkers and patients
  • is dependable, self-motivated, proactive, and a team player
  • is able to commit to a schedule of Monday-Friday 8am-5pm


What You'll Do: 

Job Responsibilities & Duties

  • Schedules patient appointments for medical, dental, mental health, chiropractic and optometry visits.
  • Maintains a thorough knowledge of appointment policies and procedures to ensure appointments are scheduled accurately to provide a positive experience for all patients.
  • Routes calls to appropriate staff in a timely and efficient manner.
  • Participates in staff and educational meetings.
  • Maintains confidentiality of all telephone calls and messages as appropriate.
  • Receives faxed documents, and distributes to appropriate staff.
  • Routes or replies to messages left in clinic voice message queue.
  • Reroutes telephone messages and enters all requests directly into EMR and sends to appropriate staff.
  • Maintains the highest level of professionalism when answering telephone calls as HFHC "Ambassador".

Requirements

What You'll Bring:

Minimum Qualifications

  • High School Diploma 
  • 6 months - 1 year of call center or medical receptionist experience. Community Clinic setting experience is preferred but not required
  • Bilingual in Spanish and English with comprehension of medical terms in both languages.
  • A pleasant personality to people you are speaking to on the telephone, visitors, and company personnel.
  • Ability to receive instruction and multi-task while working in a fast-paced environment.
  • Excellent written, interpersonal and verbal communication skills.
  • Demonstrated "detail-approach" to administration and organization.
  • Proficiency in Microsoft Windows and Office (Word, Excel, Outlook, PowerPoint, Internet Explorer).
  • Ability to recognize and maintain confidentiality of information as appropriate.

Apply