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Entry Level Medical Insurance Call Center Jobs in Riverside, CA

The Call Center Manager will supervise a team of customer care representatives, establish ... Kaiser Medical * United Healthcare Dental * CoPower Vision * Vacation Pay * Sick Pay * Holiday Pay ...

The Call Center Manager will supervise a team of customer care representatives, establish ... Kaiser Medical * United Healthcare Dental * CoPower Vision * Vacation Pay * Sick Pay * Holiday Pay ...

The Call Center Manager will supervise a team of customer care representatives, establish ... Kaiser Medical * United Healthcare Dental * CoPower Vision * Vacation Pay * Sick Pay * Holiday Pay ...

Full Benefits Package --- Medical, Dental, Vision, 401k and PTO * Paid training and mentorship from industry-leading experts * Growth opportunities -- advance to Senior Caller, Team Lead, Call Center ...

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Entry Level Medical Insurance Call Center information

See Riverside, CA salary details

$12

$19

$25

How much do entry level medical insurance call center jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for entry level medical insurance call center in Riverside, CA is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.06 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Entry level medical insurance call center roles typically do not pay $4,000 per week; such high earnings usually require advanced experience, specialized skills, or supervisory positions. Most high-paying jobs without a degree are in sales, real estate, or skilled trades, but earning $4,000 weekly often involves commission-based roles or management responsibilities.

What is the easiest healthcare job to get into?

An entry level medical insurance call center position is generally one of the easiest healthcare jobs to enter, as it often requires minimal prior experience and focuses on customer service and basic insurance knowledge. These roles typically provide on-the-job training and may require basic computer skills and communication abilities.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, providing experience with administrative tasks, patient interaction, and medical records management. It can serve as a stepping stone to more advanced healthcare positions and typically requires basic certification or training, with opportunities for skill development in communication and medical software tools.

What are entry level positions in insurance?

Entry level positions in insurance, such as customer service representatives or claims assistants, typically require minimal prior experience and focus on tasks like answering customer inquiries, processing claims, and explaining policy details. These roles often involve training on insurance policies and may require basic computer skills and strong communication abilities.
What are the most commonly searched types of Medical Insurance Call Center jobs in Riverside, CA? The most popular types of Medical Insurance Call Center jobs in Riverside, CA are:
What job categories do people searching Entry Level Medical Insurance Call Center jobs in Riverside, CA look for? The top searched job categories for Entry Level Medical Insurance Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Medical Insurance Call Center jobs? Cities near Riverside, CA with the most Entry Level Medical Insurance Call Center job openings:
Call Center Representative

$22.75/hr

Other

Re-posted yesterday


Job description

Description

The Call Center Representative answers all incoming calls from the main clinic phone line and routes calls to the appropriate department or employee. Schedules patient appointments for all departments, locations, and providers at appropriate clinic locations with appropriate providers as part of the Patient Services team.


This position is full-time with a schedule of Monday through Friday 8am to 5pm, with occasional weekend hours for a rotating Saturday morning shift (Saturday 8am-12pm) approximately 2-5 times per year.  This position is on-site (not remote) in Tustin, CA. 


All Call Center Representatives must be bilingual in Spanish and English.  


The best candidate for this position:

  • is bilingual in Spanish with strong verbal and written communication skills
  • has previous successful experience working in a busy call center or telephone based customer service (100+ calls per day)
  • has basic typing, telephone technical, and computer skills (Microsoft Word, Outlook, and Excel). Knowledge of EMR (Electronic Medical Records) systems is a plus.
  • knowledge of referrals, health insurance, or patient services is preferred but not required
  • has a positive, patient, and professional demeanor at all times to coworkers and patients
  • is dependable, self-motivated, proactive, and a team player
  • is able to commit to a schedule of Monday-Friday 8am-5pm


What You'll Do: 

Job Responsibilities & Duties

  • Schedules patient appointments for medical, dental, mental health, chiropractic and optometry visits.
  • Maintains a thorough knowledge of appointment policies and procedures to ensure appointments are scheduled accurately to provide a positive experience for all patients.
  • Routes calls to appropriate staff in a timely and efficient manner.
  • Participates in staff and educational meetings.
  • Maintains confidentiality of all telephone calls and messages as appropriate.
  • Receives faxed documents, and distributes to appropriate staff.
  • Routes or replies to messages left in clinic voice message queue.
  • Reroutes telephone messages and enters all requests directly into EMR and sends to appropriate staff.
  • Maintains the highest level of professionalism when answering telephone calls as HFHC "Ambassador".

Requirements

What You'll Bring:

Minimum Qualifications

  • High School Diploma 
  • 6 months - 1 year of call center or medical receptionist experience. Community Clinic setting experience is preferred but not required
  • Bilingual in Spanish and English with comprehension of medical terms in both languages.
  • A pleasant personality to people you are speaking to on the telephone, visitors, and company personnel.
  • Ability to receive instruction and multi-task while working in a fast-paced environment.
  • Excellent written, interpersonal and verbal communication skills.
  • Demonstrated "detail-approach" to administration and organization.
  • Proficiency in Microsoft Windows and Office (Word, Excel, Outlook, PowerPoint, Internet Explorer).
  • Ability to recognize and maintain confidentiality of information as appropriate.