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Network Support Technician Jobs in Pennsylvania (NOW HIRING)

Medasource

Desktop Support Technician

Philadelphia, PA · On-site

$20 - $23/hr

Desktop Support Technician University of Pennsylvania Health System, 3400 Spruce Street ... Troubleshoot PCs, peripherals, printers, Wi-Fi, and connectivity issues in a networked environment

LGA Partners

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

IT Support Technician LGA Partners, a leading architecture firm headquartered in Pittsburgh, is ... Ensure that all data, network access, and systems are secure and protected * Evaluate user needs ...

LGA Partners

IT Support Technician

Pittsburgh, PA · On-site

$20 - $27.50/hr

IT Support Technician LGA Partners, a leading architecture firm headquartered in Pittsburgh, is ... Ensure that all data, network access, and systems are secure and protected * Evaluate user needs ...

LGA Partners

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

IT Support Technician LGA Partners, a leading architecture firm headquartered in Pittsburgh, is ... Ensure that all data, network access, and systems are secure and protected * Evaluate user needs ...

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How much do network support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for network support technician in Pennsylvania is $26.44, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $28.41 per hour, depending on experience, location, and employer.

What Is the Role of a Network Support Technician?

The role of a network support technician is to provide routine IT maintenance, help clients install and configure new network software and hardware, and troubleshoot issues related to those systems or software. During the installation or repair process, you follow the directions for a network as laid out by a network engineer, ensure that the installation of the network was done properly, and address any issues with the installation. A network support technician typically works under a supervisor, such as a network administrator or a networks engineer.

What are the key skills and qualifications needed to thrive as a Network Support Technician, and why are they important?

To thrive as a Network Support Technician, you need a solid understanding of networking fundamentals, troubleshooting, and hardware/software support, often backed by a degree in IT or a related field. Familiarity with network monitoring tools, operating systems, and industry certifications such as CompTIA Network+ or Cisco CCNA is highly valued. Strong communication, analytical thinking, and attention to detail help you excel in diagnosing problems and supporting users. These skills ensure network reliability, minimize downtime, and deliver prompt technical assistance to maintain business operations.

What are some common challenges faced by Network Support Technicians, and how can they be overcome?

Network Support Technicians often encounter challenges such as troubleshooting complex connectivity issues, managing multiple service requests simultaneously, and keeping up with rapidly evolving network technologies. To overcome these challenges, it's important to stay organized, continuously update your technical knowledge, and develop strong problem-solving skills. Collaborating closely with other IT team members and maintaining clear communication with end-users also helps ensure efficient resolution of network problems and a positive work environment.

What are Network Support Technicians?

Network Support Technicians are IT professionals who install, maintain, and troubleshoot computer networks within an organization. They ensure that network systems, such as local area networks (LANs), wide area networks (WANs), and other data communication systems, run efficiently and securely. These technicians monitor network performance, resolve connectivity issues, and provide technical support to users. Their role is essential in keeping an organization's communication and data exchange smooth and reliable.

What is the difference between Network Support Technician vs Help Desk Technician?

AspectNetwork Support TechnicianHelp Desk Technician
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentNetwork infrastructure, troubleshooting network issuesEnd-user support, software/hardware troubleshooting
Employer & Industry UsageIT departments, telecom companies, data centersCorporate, retail, healthcare, and service industries

While both roles support IT infrastructure, Network Support Technicians focus on maintaining and troubleshooting network systems, whereas Help Desk Technicians primarily assist end-users with hardware and software issues. The roles often overlap but differ in technical scope and daily tasks.

More about Network Support Technician jobs
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What cities in Pennsylvania are hiring for Network Support Technician jobs? Cities in Pennsylvania with the most Network Support Technician job openings:
What are popular job titles related to Network Support Technician jobs in PA? For Network Support Technician jobs in PA, the most frequently searched job titles are:
Network Support Technician jobs near you
Infographic showing various Network Support Technician job openings in Pennsylvania as of May 2026, with employment types broken down into 85% Full Time, 7% Part Time, 4% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,002 per year, or $26.4 per hour.

Network Infrastructure Support and Maintenance

Management Applications, Inc.

Carlisle, PA • On-site

Full-time

Posted 23 days ago

Job description

Network Infrastructure Support and Maintenance Management Applications, Inc., a leading provider of Network Management, Design and Implementation is seeking individuals for contract positions for the PA Department of Human Services. Please submit a resume and salary requirements to be considered. Job Responsibilities and Experience Requirements (not all inclusive): Server, Network and IVR Support (Support, Maintenance, Disaster Recovery, Backup) Monitor Network Status and Resolve Issues Server Management, Upgrade and Expansion Server Security Management and Support of Network Software (Upgrades, Patches) Management and Support for LAN interfaces to local county data processing networks Management and Support of Voice Gateways (IVR System, Inbound/Outbound Calls) Management and Support of Cisco Call Managers and IVR Platform Management and Support of Content Delivery Network End User and Desktop Support (Help Desk Level 1-3) Manage User Accounts Network Implementation, Installation, Relocation (Including Remote Sites) Desktop/PC/Workstation Support Email/Exchange Support (4000 mailboxes) Management of Citrix Connectivity Print Support and Management Security/VPN/Firewall Asset Tracking Project Management Knowledge Transfer Possible Positions: 1

Local Team Lead: Minimum of (5) years of experience in managing the day-to-day operations and support of a client infrastructure network of similar size and scope as the PACSES Client Infrastructure Network. Minimum of CCENT (Cisco Certified Entry Networking Technician) Certification, or higher). Information Technology Infrastructure Library (ITIL) v3 certification (Foundation level or higher).

2. Server Support Personnel: Minimum of (5) years of experience installing, configuring and troubleshooting Windows platform server. At least one (1) of the following certifications: MCSE Certification for Windows Server 2008, MCSE Certification for Windows Server 2012.

3. LAN/WAN Support Personnel: Minimum of five (5) years of hands-on experience in network design, the installation and configuration of fiber and cat 6 wiring, routers, and layer three switches. Minimum of three (3) years of hands-on experience in web based ACNS version 5.1 or higher

Content Engines, Content Delivery Manager and Content Router. Experience utilizing CISCO monitoring tools and products CCENT (Cisco Certified Entry Networking Technician) Certification, or Higher. Across the LAN/WAN support team, the following certifications must be held by any one (1) or combination of staff members of the LAN/WAN Support team: CCNP (Cisco Certified Network Professional), CCVP (Cisco Certified Voice Professional), CCSP (Cisco Certified Security Professional), or CompTIA Security (+) Accreditation.

4. Internet, Email and Firewall Support Personnel: Minimum of five (5) years of experience in implementing router-to-router VPN encryption and Internet security solutions including PIX. Minimum of five (5) years of experience in configuring and tuning web servers for large, diverse groups of users.

This minimum experience requirement must be met within a seven (7) year period immediately preceding the RFP release date. Minimum of five (5) years of experience in deploying and administering Microsoft Exchange servers. Experience in implementing "thin client" technology is preferred.

CCA (Citrix Certified Administrator) or CCAA (Citrix Certified Advanced Administrator) certification. 5. Help desk and desktop support staff: Minimum of three (3) years of experience in workstation and desktop configuration, and setup and basic LAN implementations.

Must have current experience with MS Windows 7 and develop knowledge of future MS Windows releases (e.g. Windows 10). Hands-on experience in using automated service desk tools (experience in using ServiceNow is preferred)

Job Application Instructions: To be considered for these positions please submit a resume (2 page max) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS.

RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED. Compensation: Compensation will be commensurate with experience.

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