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Network Support Engineer Jobs in Texas (NOW HIRING)

Oscar Health

Enterprise Network Engineer

Dallas, TX · On-site

This position will be a key member of our team of engineers that is responsible for the delivery ... Provide comprehensive network support and management of enterprise networks including but not ...

New

Trend Micro

Technical Support Engineer

Irving, TX · On-site

Will provide first call case resolution, software/network troubleshooting and proactive support ... Effectively interact with the engineering teams to provide solutions to complex technical issues

SEF Energy

Field Support Engineer

Odessa, TX · On-site

This position will support site network design standards and successfully deliver operations ... engineering experience in an enterprise IT environment, performing operational and break/fix ...

Downing USA

Field Support Engineer

Odessa, TX · On-site

This position will support site network design standards and successfully deliver operations ... engineering experience in an enterprise IT environment, performing operational and break/fix ...

Downing USA

Field Support Engineer

Odessa, TX · On-site

This position will support site network design standards and successfully deliver operations ... engineering experience in an enterprise IT environment, performing operational and break/fix ...

Cymertek

Network Administrator

San Antonio, TX · On-site

SIMILAR CAREER TITLES Network Engineer, Systems Administrator, IT Administrator, Network Support Specialist, Network Analyst, Infrastructure Administrator, Network Operations Specialist, IT Support ...

Cymertek

Network Administrator

San Antonio, TX

SIMILAR CAREER TITLESNetwork Engineer, Systems Administrator, IT Administrator, Network Support Specialist, Network Analyst, Infrastructure Administrator, Network Operations Specialist, IT Support ...

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All JobsNetwork Support Engineer JobsNetwork Support Engineer Jobs in Texas

Network Support Engineer information

See Texas salary details

$38.7K

$86.2K

$123.4K

How much do network support engineer jobs pay per year?

As of Jun 10, 2026, the average yearly pay for network support engineer in Texas is $86,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,400.00 and $106,200.00 per year, depending on experience, location, and employer.

What are Network Support Engineers?

Network Support Engineers are IT professionals who maintain, troubleshoot, and support computer networks within an organization. They ensure that network systems such as LANs, WANs, and intranets are running efficiently and securely. Their responsibilities often include monitoring network performance, diagnosing issues, performing upgrades, and assisting users with connectivity problems. Network Support Engineers also work to prevent outages and minimize downtime, ensuring reliable communication and data transfer across the organization.

What are some common challenges faced by Network Support Engineers and how can they be addressed?

Network Support Engineers often encounter issues such as network outages, troubleshooting complex connectivity problems, and managing high-priority incidents under tight deadlines. These challenges require strong problem-solving skills, the ability to remain calm under pressure, and effective communication with both technical teams and end users. Proactive monitoring, continuous learning about new technologies, and maintaining thorough documentation can help address these challenges and ensure smoother network operations.

What is the difference between Network Support Engineer vs Network Administrator?

AspectNetwork Support EngineerNetwork Administrator
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentHelpdesk, troubleshooting, on-site and remote supportNetwork management, configuration, maintenance
ResponsibilitiesDiagnose and resolve network issues, assist usersDesign, implement, and monitor network infrastructure

While both roles require similar certifications and work in network environments, Network Support Engineers focus on troubleshooting and resolving network problems, often providing frontline support. Network Administrators handle broader network management tasks, including configuration and infrastructure planning. Both roles are essential for maintaining network health but differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a Network Support Engineer, and why are they important?

To thrive as a Network Support Engineer, you need a solid understanding of networking fundamentals, troubleshooting, and network security, often supported by a degree in computer science or related field. Familiarity with network monitoring tools, Cisco or CompTIA Network+ certifications, and experience with routers, switches, and firewalls is typically required. Strong analytical thinking, effective communication, and problem-solving abilities are crucial soft skills for this position. These skills ensure reliable network performance, quick resolution of technical issues, and clear support for users and teams.
What are the most commonly searched types of Network Support Engineer jobs in Texas? The most popular types of Network Support Engineer jobs in Texas are:
What are popular job titles related to Network Support Engineer jobs in Texas? For Network Support Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Network Support Engineer jobs in Texas look for? The top searched job categories for Network Support Engineer jobs in Texas are:
What cities in Texas are hiring for Network Support Engineer jobs? Cities in Texas with the most Network Support Engineer job openings:
What are popular job titles related to Network Support Engineer jobs in TX? For Network Support Engineer jobs in TX, the most frequently searched job titles are:
Network Support Engineer jobs near you
Infographic showing various Network Support Engineer job openings in Texas as of June 2026, with employment types broken down into 1% Internship, 5% As Needed, 84% Full Time, 4% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $86,155 per year, or $41.4 per hour.
Network Support Technician (Government)

Network Support Technician (Government)

AT and T

El Paso, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

AT&T rating

7.4

Company rating: 7.4 out of 10

Based on 700 frontline employees who took The Breakroom Quiz

37th of 76 rated telecommunications companies

Job description

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in El Paso, TX
The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
Job Duties/Responsibilities:
This role will include, but will not be limited to the following responsibilities:
  • Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
  • Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors
  • Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
  • Assist in testing, applying, and maintaining server configurations and related security patches
  • Assist in maintaining and checking the health of systems and backups to include restore testing
  • Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
  • Update tickets following documentation templates and/or guidelines to ensure quality requirements are met
  • Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner
  • Provide inventory support and input to the provided inventory system for the customer
  • Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests
  • Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
  • Conduct or provide new equipment deployments and/or requested deployment support
  • Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets
  • Analyzes functional business requirements and design specifications for functional activities
  • Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met
  • Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems
  • Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
  • Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware

Required Clearance:
Public Trust (#publictrust)
Required Qualifications:
  • Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
  • Associate Degree or equivalent experience
  • 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role
  • Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues
  • General knowledge network products and systems
  • Experience in a rapid paced, time sensitive, high-quality environment
  • Must have excellent team skills and collaboration skills
  • Attention to detail and follow-through
  • Ability to work with minimal supervision
  • Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
  • Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails
  • If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements

Desired Qualifications:
  • Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
  • Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
  • Ability to apply comprehensive knowledge across key tasks and high impact assignments
  • Experience evaluating system performance results and recommending improvements or optimizations
  • Experience performing IT hardware repairs and installing replacement parts
  • Experience planning and leading technology assignments and projects
  • Prior hands-on experience with the setup, configuration and administration of servers and backups
  • Experience functioning as a technical expert across multiple project assignments
  • ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications

Physical and/or Mental Qualifications, if applicable*:
  • Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
  • This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs

*Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job
Our Network Support Technician's earn between $61,600 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:
40
Time Type:
Regular
Location:
El Paso, Texas
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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