We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing ... Queue & Backlog Management: Handle approximately 400-500 backlog tickets, prioritizing based on ...
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing ... Queue & Backlog Management: Handle approximately 400-500 backlog tickets, prioritizing based on ...
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing ... Queue & Backlog Management: Handle approximately 400-500 backlog tickets, prioritizing based on ...
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing ... Queue & Backlog Management: Handle approximately 400-500 backlog tickets, prioritizing based on ...
Develops and reviews Knowledge Management documentation for accuracy, may participate in training ... Analyzes Network Operations Center application and system events using appropriate test structures ...
Develops and reviews Knowledge Management documentation for accuracy, may participate in training ... Analyzes Network Operations Center application and system events using appropriate test structures ...
Develops and reviews Knowledge Management documentation for accuracy, may participate in training ... Analyzes Network Operations Center application and system events using appropriate test structures ...
Develops and reviews Knowledge Management documentation for accuracy, may participate in training ... Analyzes Network Operations Center application and system events using appropriate test structures ...
Develops and reviews Knowledge Management documentation for accuracy, may participate in training ... Analyzes Network Operations Center application and system events using appropriate test structures ...
Develops and reviews Knowledge Management documentation for accuracy, may participate in training ... Analyzes Network Operations Center application and system events using appropriate test structures ...
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing ... Manage a queue of approximately 400-500 backlog tickets, prioritizing based on network impact ...
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing ... Manage a queue of approximately 400-500 backlog tickets, prioritizing based on network impact ...
Operations Manager
Maple Grove, MN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Maple Grove, MN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
$74K - $80K/yr
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
$74K - $80K/yr
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
$74K - $80K/yr
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
$74K - $80K/yr
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
Winsted, MN · On-site
$74K - $80K/yr
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
Winsted, MN · On-site
$74K - $80K/yr
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
$74K - $80K/yr
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
$74K - $80K/yr
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
$74K - $80K/yr
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
$74K - $80K/yr
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
$74K - $80K/yr
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
$74K - $80K/yr
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
$74K - $80K/yr
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
$74K - $80K/yr
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
Rochester, MN · On-site
$74K - $80K/yr
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
Rochester, MN · On-site
$74K - $80K/yr
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Network Global Lead in Saint Paul, MN
Saint Paul, MN · On-site
$102K - $141K/yr
Oversee LAN, WAN, Wi-Fi, Internet, VPN, and data center network operations. * Manage incidents, problems, and change management processes. * Act as the executive escalation point for P1/P2 incidents ...
Quick apply
Network Global Lead in Saint Paul, MN
Saint Paul, MN · On-site
$102K - $141K/yr
Oversee LAN, WAN, Wi-Fi, Internet, VPN, and data center network operations. * Manage incidents, problems, and change management processes. * Act as the executive escalation point for P1/P2 incidents ...
Operations Manager
Cambridge, MN · On-site
Operations Manager - Utility Locating Location: Must reside within a 50-mile radius of Cambridge ... networking, customer relations, and business planning. Leadership & Training: • Develop Area ...
Operations Manager
Cambridge, MN · On-site
Operations Manager - Utility Locating Location: Must reside within a 50-mile radius of Cambridge ... networking, customer relations, and business planning. Leadership & Training: • Develop Area ...
Operations Manager
Cambridge, MN · On-site
... networking, customer relations, and business planning. Leadership amp; Training: • Develop Area Managers through hands-on training, performance coaching, and succession planning. • Lead safety ...
Operations Manager
Cambridge, MN · On-site
... networking, customer relations, and business planning. Leadership amp; Training: • Develop Area Managers through hands-on training, performance coaching, and succession planning. • Lead safety ...
Operations Manager
Maple Grove, MN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Maple Grove, MN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Network Operations Manager information
See Minnesota salary details
$21.5K - $32.6K
1% of jobs
$32.6K - $43.7K
1% of jobs
$43.7K - $54.8K
0% of jobs
$54.8K - $65.9K
2% of jobs
$65.9K - $77K
7% of jobs
$82.7K is the 25th percentile. Wages below this are outliers.
$77K - $88.1K
26% of jobs
The median wage is $94.1K / yr.
$88.1K - $99.1K
23% of jobs
$108.5K is the 75th percentile. Wages above this are outliers.
$99.1K - $110.2K
17% of jobs
$110.2K - $121.3K
12% of jobs
$121.3K - $132.4K
4% of jobs
$132.4K - $143.5K
6% of jobs
$21.5K
$99.6K
$143.5K
How much do network operations manager jobs pay per year?
What are some common challenges faced by network operations managers, and how can they be effectively addressed?
What is a network operations manager?
What is the difference between Network Operations Manager vs Network Engineer?
| Aspect | Network Operations Manager | Network Engineer |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+ | Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus |
| Work Environment | Oversees network teams, manages operations, and ensures network reliability in enterprise settings | Designs, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software |
| Employer & Industry Usage | Commonly employed by large corporations, service providers, and government agencies | Found in various industries, including IT firms, telecom, and corporate IT departments |
The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.
What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

Full-time
Posted 14 days ago
Job description
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing operations for Smart Meter and Field Area Network (FAN) environments. The role involves triaging device connectivity issues, executing standardized troubleshooting workflows, and coordinating with field teams for resolution.
Key Responsibilities:
- Ticket Triage & Resolution (Primary Work): Review and process ServiceNow tickets triggered from UIM (Event-based alerts, e.g., Event 44), execute step-by-step triage using FAN Triage Document, and analyze device connectivity issues across Smart Meters (Gas/Electric), Relays, Access Points (APs), and the FAN Mesh network.
- Root Cause Identification: Diagnose common failure scenarios including communication failure (Meter ? Relay ? AP path), power failure/device offline states, device reboot requirements, and network congestion or path issues (Primary/Secondary). Validate whether the issue is network-related, device-related, or a data/reporting lag issue.
- Workflow Execution & Documentation: Update ServiceNow OT instance with triage steps performed, observations and root cause, and action taken/escalation decision. Maintain audit-ready documentation for CIP compliance.
- Field Dispatch Coordination: If issues persist, raise SAP Work Order (WO) for field crew, track lifecycle from SAP WO Creation to Completion, and validate field resolution and update ticket status.
- Platform Monitoring & Analysis: Work across multiple AMI/FAN platforms including AMM Console, Gridscape, CDDB (Common Device Database), UIQ, AMI FAN Application, and UIM (Event monitoring).
- Queue & Backlog Management: Handle approximately 400-500 backlog tickets, prioritizing based on network impact (AP vs meter), duration of outage, and cluster/FAN group impact.
Required Skills:
- Experience in AMI / Smart Metering / Utility Networks.
- Understanding of FAN Mesh Networks and Device Communication Flow: Meters ? Relays ? Access Points ? Collectors.
- Knowledge of network self-healing behavior and path redundancy.
- Hands-on experience with ServiceNow (ticket triage & updates).
- Basic network troubleshooting skills.
- Understanding of IPv6 (in an Itron environment context).
- Understanding of Event-based monitoring systems (like UIM).
Qualifications:
- US Citizen or GC holder required due to federal compliance.
- Experience: N/A
Preferred Skills:
- Exposure to Gridscape, AMM Console, UIM or similar monitoring tools, and SAP Work Order management.
About Prophecy Consulting
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Irvine, CA, US
Year founded
2018