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Network Operations Associate Jobs (NOW HIRING)

EOS

Network Operations Team Lead

Bowling Green, OH

Lead breakfix operations across server, storage, and network hardware platforms, ensuring timely ... Associate degree or higher in a technical discipline or equivalent hands-on experience in data ...

EOS

Network Operations Team Lead

Bowling Green, OH

Lead breakfix operations across server, storage, and network hardware platforms, ensuring timely ... Associate degree or higher in a technical discipline or equivalent hands-on experience in data ...

EOS

Network Operations Team Lead

Bowling Green, OH · On-site

Lead breakfix operations across server, storage, and network hardware platforms, ensuring timely ... Associate degree or higher in a technical discipline or equivalent hands-on experience in data ...

EOS

Network Operations Team Lead

Bowling Green, OH · On-site

Lead breakfix operations across server, storage, and network hardware platforms, ensuring timely ... Associate degree or higher in a technical discipline or equivalent hands-on experience in data ...

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How much do network operations associate jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for network operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Network Operations Associate, and why are they important?

To thrive as a Network Operations Associate, you need a solid understanding of networking fundamentals, troubleshooting techniques, and typically an associate’s or bachelor’s degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly beneficial. Strong attention to detail, analytical thinking, and effective communication skills help you excel in fast-paced environments and collaborate with technical teams. These skills are crucial for maintaining network stability, quickly resolving issues, and ensuring seamless business operations.

What are the typical daily tasks and team interactions for a Network Operations Associate?

As a Network Operations Associate, your daily responsibilities often include monitoring network performance, responding to alerts, troubleshooting connectivity issues, and performing routine maintenance on network devices. You will typically collaborate with network engineers, IT support staff, and sometimes vendors to resolve incidents and support ongoing projects. It's common to work in a fast-paced, team-oriented environment where clear communication and quick problem-solving are essential. Over time, this role can provide exposure to advanced networking concepts and opportunities for career growth into senior operations or engineering positions.

What does a Network Operations Associate do?

A Network Operations Associate is responsible for monitoring, managing, and maintaining an organization’s computer networks. They assist with troubleshooting network issues, ensuring network security, and supporting network infrastructure upgrades. Their duties often include responding to outages, performing routine system checks, and collaborating with IT teams to optimize network performance. This role is crucial in ensuring that business operations run smoothly and that network downtime is minimized.
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Network Operations Associate jobs near you
Provider Network Operations Analyst Sr

Provider Network Operations Analyst Sr

Amerihealth Caritas

Manchester, NH • Hybrid

Full-time

Posted 23 days ago

AmeriHealth Caritas rating

8.5

Company rating: 8.5 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

86th of 259 rated insurance

Job description

Role Overview: The Senior Provider Network Operations Analyst responsible for maintaining current provider data and provider reimbursement setup, and to address provider and state inquiries as they relate to claim payment issues.

Work Arrangement:

  • Hybrid - The associate must be in the office at least three (3) days per week at our Manchester, New Hampshire (NH) location.

Responsibilities:

  • Review/approves and audits Payment Integrity (PI) vendor and internal prospective and retrospective edits/projects/recoveries
  • User Acceptance Testing (UAT)/Client Review & audit (provider data, Appian Advanced Group ID (AGID) configuration, and set-up concentration) reviews requests prior to initial submission to Enterprise Operations (EO) and claims post-production
  • Facets claims edit configuration concentration (Appian) - intake, review, impact assessment, and initial submission; UAT reviews requests prior to initial submission to EO and claims post-production
  • Encounter error reconciliation representation, oversight and management - including identification and initiation of claim or provider changes necessary to mitigate/prevent future errors
  • Management and resolution of state complaints
  • State policy and contract amendment changes analysis and management
  • Internal or vendor medical policy or Health Value Optimization (HVO) edit changes and initiatives
  • Monitor and review state communications and changes, lead initial analysis/determination of action, provide direction on work request submissions to level I analysts, and test/audit subsequent changes
  • Business Process Outsourcing (BPO) and/or other intake/workflow tool management
  • Single-case agreement management/ownership, including letter development and coordination with Provider Network Management (PNM)
  • Serves as the subject matter expert in State specific health reimbursement rules and provider billing requirements and as liaison to the Enterprise Operations Configuration Department
  • Maintain a current working knowledge of processing rules, contractual guidelines, state/Plan policy and operational procedures to effectively provide technical expertise and business rules
  • Acts as the resource to other departments by developing and managing work plans which document the status of key relationship issues and action items for high profile providers
  • Performs other related duties and projects as assigned

Education & Experience:

  • Associate's degree preferred, or equivalent combination of education and experience in a healthcare field.
  • American Academy of Professional Coders (AAPC) certification (CPC, COC, CIC, CRC) or NHA (CBCS) certification required.
  • 3 to 5 years of claims analysis experience in healthcare, managed care, or Medicaid environment preferred.
  • Strong working knowledge of Microsoft Excel, Access, Word, and other MS Office tools; ability to work with pivot charts, Access databases, and data analytics.
  • Claims processing and provider data maintenance knowledge required
  • Understanding of and experience related to healthcare claims payment configuration process/systems and its relevance/impact on network operations required

Skills & Abilities:

  • Ability to focus on technology and business issues, as well as communicate appropriately with both technology and business experts
  • Superior organizational skills required
  • Critical thinking skills
  • Strong customer service skills
  • Data and reporting analysis
Employment Type: FULL_TIME

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