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National Implementation Manager Jobs (NOW HIRING)

Spotio

Implementation Manager

Addison, TX · On-site

The Implementation Manager's responsibilities include understanding customer pain points, aligning ... SPOTIO offers employment opportunities without regard to race, color, sex, age, religion, national ...

SPOTIO

Implementation Manager

Addison, TX · Hybrid

The Implementation Manager's responsibilities include understanding customer pain points, aligning ... SPOTIO offers employment opportunities without regard to race, color, sex, age, religion, national ...

giftHEALTH Inc

Implementation Manager

Columbus, OH · On-site

$98K - $123K/yr

Manage the full project lifecycle from planning to execution and delivery across multiple ... transgender status, national origin, age, disability, veteran status, or any other legally ...

PermitFlow

Enterprise Implementation Manager

New York, NY · On-site

$160K - $210K/yr

Role Overview As Enterprise Implementation Manager , you will report to the Vice President of ... sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender ...

PermitFlow

Enterprise Implementation Manager

New York, NY · Remote

$160K - $210K/yr

Role Overview As Enterprise Implementation Manager , you will report to the Vice President of ... sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender ...

Hippocratic AI Inc.

$130 - $180/hr

Role Mission As Implementation Manager for Payors at Hippocratic AI, you will own the end-to-end ... national or regional payers, payviders, or PBMs) * Deep fluency in health plan operations ...

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National Implementation Manager information

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$39K

$103.5K

$168K

How much do national implementation manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for national implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What is a national implementation manager?

A National Implementation Manager is responsible for overseeing the rollout and coordination of projects, programs, or products across multiple locations within a country. They ensure that strategies and plans are executed consistently nationwide, managing teams, resources, and timelines to achieve organizational goals. This role often involves collaborating with various departments, tracking progress, resolving issues, and ensuring compliance with company standards. Strong leadership, communication, and project management skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a national implementation manager?

To excel as a National Implementation Manager, you need strong project management expertise, strategic planning abilities, and a relevant bachelor's degree, often supported by experience in large-scale program delivery. Familiarity with project management software (such as MS Project or Asana), CRM systems, and certifications like PMP are typically required. Exceptional leadership, stakeholder engagement, and problem-solving skills are crucial for effectively guiding teams and managing nationwide initiatives. These qualifications ensure successful execution of complex projects, alignment with organizational goals, and stakeholder satisfaction across diverse regions.

What are some common challenges faced by national implementation managers when coordinating projects across multiple regions?

National Implementation Managers often encounter challenges such as aligning local teams with standardized processes, managing communication across time zones, and adapting strategies to diverse regional requirements. Ensuring consistent project execution while respecting local differences requires strong organizational and interpersonal skills. Regular collaboration with regional managers and clear documentation are crucial to overcoming these obstacles and achieving nationwide project success.

What is the difference between National Implementation Manager vs Project Coordinator?

AspectNational Implementation ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree in a related field; certifications like PMP are commonUsually requires a bachelor's degree; certifications are less common
Work EnvironmentOversees multiple projects across regions, often in corporate or government sectorsSupports specific projects, often within a team, focusing on day-to-day tasks
Employer & Industry UsageUsed in industries like healthcare, technology, and government for large-scale implementationsCommon in various industries for managing individual projects

The National Implementation Manager focuses on overseeing large-scale, multi-region projects and strategic execution, requiring broader coordination and leadership skills. In contrast, the Project Coordinator handles specific project tasks, ensuring timely completion within a team. Both roles are essential but differ in scope, responsibility, and level of strategic involvement.

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National Implementation Manager jobs near you
Infographic showing various National Implementation Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Implementation Manager

Spotio

Addison, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Guide customers through onboarding, including completing account setup and identifying upsell opportunities.

  • Manage onboarding communication, conduct account health checks, and maintain engagement with at-risk accounts.

  • Serve as a product expert by understanding platform functionality and leading tailored training sessions.

Job description

About SPOTIO

SPOTIO was founded in 2014 and is a privately held company based in Addison, Texas. We are known as a leading field sales engagement platform that helps thousands of sales professionals worldwide increase activity, grow their pipeline, provide visibility, and crush sales goals. SPOTIO is consistently ranked a Leader in the G2 Grid for Field Sales and named one of Dallas-Fort Worth's Best Places to Work by the Dallas Business Journal in 2025 and six times overall.

What We’re Looking For:

Our ideal candidate will have the opportunity to guide customers through a successful onboarding journey, ensuring their satisfaction and helping them derive value from the platform. The Implementation Manager's responsibilities include understanding customer pain points, aligning them with the appropriate solutions, providing technical support and training, and assisting in maximizing the software's utilization based on the customer's business needs. By focusing on customer satisfaction and education, Implementation Managers contribute to customer retention and the continued usage of SPOTIO's services.

Responsibilities: 

  • Customer Onboarding Success: Achieve an 85% graduation rate per quarter by understanding customers’ desired outcomes, onboarding goals, and Time to Value (TTV); completing account build for workflow; identifying upsell/expansion opportunities; and managing at-risk accounts to mitigate early-term and non-renewal churn.
  • Customer Satisfaction, Health and Relationship Management: Manage onboarding communication and cadence call expectations, complete Onboarding EBRs and CSM handovers attended by customer decision-makers, maintain engagement with at-risk (0DT) accounts, and conduct regular account health checks using key adoption and health indicators.
  • Product Expertise and Training: Serve as a product expert by understanding functionality and use cases, and lead training sessions tailored to customer needs.
  • Communication and Engagement: Build strong relationships through effective communication, cadence calls, and strategic reviews with customer decision-makers.
  • Data Integrity: Maintain accurate records in Catalyst, ensure data integrity, and continuously update processes for optimal customer success.

This position reports to the VP of Customer Experience.

Requirements

  • 4+ years of experience in customer onboarding, customer success, or account management, preferably in a SaaS or technology-driven environment.
  • Excellent verbal and written communication skills, with the ability to engage with decision-makers and manage customer expectations.
  • Earned a 4 year college degree from an accredited college or university 
  • Experience with tools like Catalyst is a plus!

Benefits

  • 401K with 3% company match
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 9 paid holidays
  • 3 weeks of paid time off
  • Voluntary benefits (pet insurance, legal, accident)
  • 24/7 EAP - Free Professional Counseling Services

SPOTIO Work Environment

This position is hybrid. We work in the office twice a week on Tuesday and Wednesday.

SPOTIO Values

  • Solve For the Customer - know their goals, business, and how we help customers achieve a 10x ROI
  • Play to Win - we lead the way to victory through ownership, urgency, and competitive mindset
  • Make it Great - be the best version of yourself for your family, team, customer and company
  • We Know Where We Stand - open, honest, and timely feedback with clear visibility to the metrics that matter
  • Relationships Matter - collaborate with team members, customers, and partners to accelerate success

SPOTIO is firmly committed to the principle of equal employment opportunity. SPOTIO offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check and drug screen.

**We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas**