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Msp Program Manager Jobs in Raleigh, NC (NOW HIRING)

Partner with Marketing to develop campaigns, events, and programs designed to generate pipeline ... MSP/Reseller team. Ensure strong CRM hygiene and reporting practices while identifying trends in ...

Senior IT System Administrator

Durham, NC · On-site

$77K - $105K/yr

Proficiency with N-Able or equivalent RMM/MSP tooling for endpoint management and monitoring ... Experience working within ISO 27001, SOC 2, or Cyber Essentials compliance programs. * Familiarity ...

Required : • 8+ years of experience managing enterprise cloud or technology programs, preferably within AWS, consulting, or MSP environments. • Proven success delivering complex AWS initiatives ...

Java Developer

Durham, NC · On-site

$48 - $62.25/hr

We understand how to operate effectively within managed staffing programs and have significant experience working with leading VMS and MSP providers. Our clients range from emerging start-ups to ...

Java Developer

Durham, NC

$48 - $62.25/hr

We understand how to operate effectively within managed staffing programs and have significant experience working with leading VMS and MSP providers. Our clients range from emerging start-ups to ...

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Msp Program Manager information

See Raleigh, NC salary details

$37.4K

$104.5K

$152.6K

How much do msp program manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for msp program manager in Raleigh, NC is $104,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,300.00 and $128,800.00 per year, depending on experience, location, and employer.

What are MSP Program Managers?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What are popular job titles related to Msp Program Manager jobs in Raleigh, NC? For Msp Program Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Msp Program Manager jobs? Cities near Raleigh, NC with the most Msp Program Manager job openings:
Manager, MSP Indirect Channels

Manager, MSP Indirect Channels

DoiT

Raleigh, NC • Remote

Full-time

Medical, PTO

Posted 26 days ago


Job description

Location
Our Manager, Indirect Channels, will be an integral part of our Sales team. This role is based remotely in the US.

Who We Are
DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

The Opportunity
The Manager, Indirect Channels is responsible for leading and scaling a team of Account Executives focused on driving new logo acquisition through DoiT's partner ecosystem, with a primary focus on Managed Service Providers (MSPs) and Resellers.

This role will oversee the strategy, execution, and performance of partner-led sales motions across indirect channels. The Sales Manager will work closely with DoiT's Alliances, Product, Marketing, and regional leadership teams to build a predictable pipeline through partner referrals, co-sell engagements, and partner-led opportunities.

In this role, you will guide your team in sourcing, qualifying, and closing high-value opportunities introduced through MSP and Reseller relationships. You will ensure strong alignment between partner value propositions and measurable customer outcomes while establishing scalable processes that accelerate partner-driven revenue.

This is a quota-carrying leadership role responsible for team performance, pipeline development, and the overall success of the MSP and Reseller indirect sales motion.

Responsibilities:

  • Team Leadership & Development: Lead, coach, and develop a team of MSP/Reseller Account Executives responsible for partner-driven pipeline and revenue generation. Provide consistent guidance on opportunity strategy, deal execution, and partner engagement. Conduct regular pipeline reviews, forecasting, and performance management to ensure predictable revenue growth. Foster a high-performance culture centered around collaboration, accountability, and continuous learning.
  • Partner Ecosystem Strategy: Develop and execute the strategy for MSP and Reseller-driven revenue within the indirect channel. Work closely with the Alliances team to strengthen strategic partnerships and expand the ecosystem of high-value partners. Identify opportunities to improve co-sell processes, partner enablement, and pipeline generation across the MSP and Reseller landscape.
  • Pipeline Development & Sales Execution: Ensure the team consistently builds high-quality pipeline through partner referrals, joint selling motions, and partner-led opportunities. Support Account Executives in navigating complex multi-party sales cycles and positioning DoiT Cloud Intelligence™ effectively with partner-introduced customers. Collaborate with Deal Desk, Solutions Engineering, and leadership to structure competitive and value-driven deals.
  • Cross Functional Collaboration: Partner with Marketing to develop campaigns, events, and programs designed to generate pipeline through MSP and Reseller channels. Work closely with Product and GTM Strategy teams to provide market feedback on partner needs, industry trends, and customer demand signals. Ensure seamless transitions to Account Management following deal closure to support onboarding and long-term expansion.
  • Operational Excellence & Forecasting: Maintain accurate pipeline visibility and forecasting across the MSP/Reseller team. Ensure strong CRM hygiene and reporting practices while identifying trends in pipeline development, deal velocity, and partner engagement. Continuously refine processes and sales playbooks to improve efficiency and scalability across the indirect sales motion.

Qualifications

  • 7+ years of sales experience within B2B SaaS and/or cloud industries
  • 2+ years of sales leadership or team management experience
  • Strong background in channel sales, MSP partnerships, or reseller ecosystems
  • Proven track record of building and scaling partner-driven pipeline and revenue
  • Experience managing complex, multi-stakeholder sales cycles
  • Tool fluency with CRM, CPQ, and CLM platforms
  • Exceptional leadership, communication, and stakeholder management skills

Are you a Do'er?
Be your truest self. Work on your terms. Make a difference.

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we're here and happy we hit that 'apply' button.

Full-time employee benefits include:

  • Unlimited Vacation
  • Flexible Working Options
  • Health Insurance
  • Parental Leave
  • Employee Stock Option Plan
  • Home Office Allowance
  • Professional Development Stipend
  • Peer Recognition Program

Many Do'ers, One Team
DoiT unites as Many Do'ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote



Do-It logo

About Do-It

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

51 - 200 Employees

Headquarters location

South Haven, MI, US

Year founded

1973

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