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Msp Program Manager Jobs in Dallas, TX (NOW HIRING)

Program Manager

Fort Worth, TX · Hybrid

$90K - $100K/yr

Our Outsource Services portfolio spans Managed Service Programs (MSP) and Recruitment Process Outsourcing (RPO), covering everything from product development and sales through delivery, supplier ...

Partner with Marketing to develop campaigns, events, and programs designed to generate pipeline ... MSP/Reseller team. Ensure strong CRM hygiene and reporting practices while identifying trends in ...

Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs ... Present candidates to Hiring Managers and follow up for feedback . * Coordinate with Client to ...

Onsite Manager

Plano, TX · On-site

$65K - $71K/yr

Monitor program activities and mitigate compliance issues * Ensure all onboarding activities, I-9 ... Previous onsite staffing, MSP, RPO, strategic account management, or branch management experience.

Onsite Manager

Plano, TX · On-site

$65K - $71K/yr

Monitor program activities and mitigate compliance issues * Ensure all onboarding activities, I-9 ... Previous onsite staffing, MSP, RPO, strategic account management, or branch management experience.

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Showing results 1-20

Msp Program Manager information

See Dallas, TX salary details

$35.2K

$98.3K

$143.6K

How much do msp program manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for msp program manager in Dallas, TX is $98,313.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,700.00 and $121,200.00 per year, depending on experience, location, and employer.

What are MSP Program Managers?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What are the most commonly searched types of Msp Program jobs in Dallas, TX? The most popular types of Msp Program jobs in Dallas, TX are:
What job categories do people searching Msp Program Manager jobs in Dallas, TX look for? The top searched job categories for Msp Program Manager jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Msp Program Manager jobs? Cities near Dallas, TX with the most Msp Program Manager job openings:
Infographic showing various Msp Program Manager job openings in Dallas, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $98,313 per year, or $47.3 per hour.
Managed Services Provider (MSP) Program Manager

Managed Services Provider (MSP) Program Manager

Procom Consultants Group

Dallas, TX

$114K - $115K/yr

Full-time

Re-posted 28 days ago


Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

THIS IS AN URGENT ROLE AND COULD INTERVIEW WITHIN A WEEK! 


Program Manager


On behalf of our client, Procom Services is searching for a Program Manager for a permanent opportunity in Dallas, TX.


Program Manager Job Details


The Program Manager will have operational responsibility for the centralized corporate recruitment and procurement of contractors for clients across North America.The Program Manager will serve as a primary liaison with hiring managers to guide them through the contractor acquisition process and use of the vendor management system, and will act as the primary liaison with staffing agencies for requisition engagement, screening and hiring.The Program Manager will provide recruitment subject matter expertise, user counselling, problem resolution, and management reporting.


  • Requirement consultation with hiring managers to ensure managers are hiring for the right skills for their needs, and are able to obtain those resources at the most competitive rate
  • Provide contractor market knowledge (including general availability of skills, rate guidelines)
  • Provide guidance on relevant contingent workforce legislation
  • Rate consultation and management to defined rate card
  • Distribution of requisitions to staffing agencies
  • Vendor resume screening, interview coordination and offer presentation and negotiation
  • Work with managers and agencies to have all client-required documentation completed for all new contractor starts and all contractor extensions
  • Facilitation of on-boarding and off-boarding of contractors
  • Conduct regular follow up with managers to ensure contract success and to provide early mitigation of issues
  • Create and maintain candidate, client and job records in applicant tracking system
  • Problem resolution for any variances from the predefined system/process
  • Communication to and training of hiring managers and agencies on contract recruitment process
  • Provide regular and ad-hoc operational reports and trend analysis for managers and executives on recruitment process, contractor procurement and staffing agency effectiveness
  • Assist in the development and definition of processes, documentation of processes, project plans etc.

Program Manager Mandatory Skills


  • 5+ years of recruiting experience required, preferably both in corporate and agency environments
  • Experience working directly with managers and managing full life cycle recruitment processes
  • Ability to effectively communicate with and respond to questions from managers, executives, staffing agencies and contractors
  • Ability to prioritize, multi-task, and solve problems
  • Experience in a high volume, fast-paced environment
  • Experience working with applicant-tracking systems (ATS) or vendor management systems (VMS)
  • Understanding of recruiting metrics, report development and analysis
  • Strong written and verbal communication skills
  • Ability to work well with all levels of the organization
  • Strong relationship-building skills
  • Proven negotiations and influencing skills
  • Proficient in Microsoft Office applications, including Word, Excel and PowerPoint
  • Familiar with relevant contingent workforce legislation (including co-employment, overtime etc...)

Program Manager Start Date


Looking at early May


Program Manager Assignment Length


This is a full time permanent position


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.Â