Project Planner
Saint-bruno, QC · Hybrid
Take on a new challenge and showcase your expertise in project management and planning within a ... Proficiency in at least one planning tool (Primavera P6, MSP, Planisware, etc.) and Microsoft ...
Project Planner
Saint-bruno, QC · Hybrid
Take on a new challenge and showcase your expertise in project management and planning within a ... Proficiency in at least one planning tool (Primavera P6, MSP, Planisware, etc.) and Microsoft ...
Msp Program Manager information
What are MSP Program Managers?
MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.
What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?
MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.
What is the difference between Msp Program Manager vs Msp Account Executive?
| Aspect | Msp Program Manager | Msp Account Executive |
|---|---|---|
| Primary Role | Oversees multiple client programs, manages project delivery, and coordinates internal teams | Focuses on acquiring new clients, building relationships, and closing sales |
| Required Skills | Project management, client coordination, technical understanding | Sales, negotiation, client relationship management |
| Work Environment | Collaborative, project-focused, often within managed service providers | Sales-driven, client-facing, within sales or business development teams |
| Certifications | ITIL, PMP, or similar project management certifications | Sales certifications like Cisco CCNA, or vendor-specific sales training |
The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.
What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?
To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What are popular job titles related to Msp Program Manager jobs in Quebec? For Msp Program Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Msp Program Manager jobs in Quebec look for? The top searched job categories for Msp Program Manager jobs in Quebec are:
Alstom rating
7.5
Based on 49 frontline employees who took The Breakroom Quiz
218th of 417 rated machine equipment manufacturers
Job description
Req ID:509290
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Take on a new challenge and showcase your expertise in project management and planning within a cuttingedge technology sector.
We are seeking Project Planners to join the Planning team based in SaintBruno, where you will play a key role in the successful delivery of our projects.
As a Project Planner, you are a key contributor to schedule control and overall project performance. You leverage your expertise in planning, analysis, and the management of complex schedules to secure project delivery in compliance with technical, contractual, and organizational requirements.
You develop, consolidate, and maintain reliable baseline schedules, identify critical paths, and analyze the impacts of risks and changes. Through your ability to structure information, challenge assumptions, and anticipate deviations, you propose concrete action plans to optimize timelines and support decisionmaking.
Working daily with project teams (engineering, project management, procurement, partners, and suppliers), you play a central role in coordination and communication, ensuring stakeholder alignment and the quality of planning data. You also contribute to progress tracking through KPIs, earned value management, and performance analysis, while supporting contractual matters related to schedule adherence.
This permanent, fulltime position (40 hours/week) is based at our StBruno site on Montreal's South Shore. It requires the ability to work in an international, multisite, and matrix organization. The work environment is hybrid, with 3 days onsite and 2 days remote per week.
Your Responsibilities- Develop, validate, and maintain project schedules in accordance with company standards and procedures
- Identify critical paths, analyze variances, and anticipate schedule risks
- Update and monitor the quality of internal and external schedules
- Lead planning reviews and challenge stakeholders' assumptions
- Contribute to schedule optimization (ontime delivery, cash flow, penalties, resources)
- Prepare progress reports and performance indicators (KPIs, earned value)
- Capture and analyze lessons learned (LL)
- Support the Contract Manager with delay analyses and schedulerelated contractual matters
- Degree in engineering or another relevant field; project management certification is an asset
- Minimum of 3 years' experience in project planning
- Strong knowledge of planning methods and techniques
- Proficiency in at least one planning tool (Primavera P6, MSP, Planisware, etc.) and Microsoft Office tools (advanced Excel)
- Excellent analytical, organizational, and communication skills
- Bilingualism in French and English required
- Knowledge of the rail or transportation industry is an asset
The rail sector is a forwardlooking industry, offering opportunities to continuously develop new skills and gain valuable experience throughout your career.
You will also have the opportunity to:
- Benefit from stability, challenges, and a longterm career without daily routine
- Work with multicultural teams and passionate experts
- Collaborate with crossfunctional teams and highly qualified colleagues
- Contribute to innovative projects
- Enjoy a flexible and inclusive work environment
- Shape your career path across functions and countries
- Benefit from our investment in your development through awardwinning learning programs
- Progress toward leadership roles or technical expertise, depending on your aspirations
- Receive a fair and dynamic compensation system that recognizes performance and potential, along with comprehensive and competitive benefits (life insurance, health insurance, pension plan)
Bilingualism
Proficiency in French and English is required. Knowledge of a third language is considered an asset when working with our international partners, suppliers, colleagues, and customers. In Quebec, French remains the primary working language of our company.
You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!
Important to note
As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.