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Msp Program Manager Jobs in Connecticut (NOW HIRING)

Charles IT

Virtual Client Information Officer (vCIO)

Stamford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management, or technical leadership, ideally within the MSP space. * Proven success in strategic ... Benefits Charles IT offers a competitive benefits program including Medical, Dental, Vision, Life ...

Nexus Technologies LLC

Support Technician III

Monroe, CT · On-site

$32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Professional and managed services for hybrid cloud, cyber security, generative AI and data. Our ... Business casual Why this job is exciting No two days are alike at an MSP! As a Support Technician ...

New

Planet Home Lending

Be Seen First

Default Fulfillment Closer

Meriden, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience in mortgage default servicing and modification programs a plus Functional/Technical ... Knowledge of MSP servicing system a plus. Environmental/Physical Demands Work is typically ...

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All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in Connecticut

Msp Program Manager information

See Connecticut salary details

$36.6K

$102.2K

$149.4K

How much do msp program manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for msp program manager in Connecticut is $102,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,600.00 and $126,000.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What are popular job titles related to Msp Program Manager jobs in Connecticut?

For Msp Program Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Msp Program Manager jobs in Connecticut look for?

The top searched job categories for Msp Program Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Msp Program Manager jobs?

Cities in Connecticut with the most Msp Program Manager job openings:

Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Connecticut as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $102,226 per year, or $49.1 per hour.

Virtual Client Information Officer (vCIO)

Charles IT

Middletown, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive

We are seeking a highly qualified Virtual Client Information Officer (vCIO) to join our team. This strategic role serves as the primary liaison for assigned clients, addressing both technical escalations and business objectives. The ideal candidate will be client-focused, collaborative, exceptionally organized, and detail-oriented.

Responsibilities

  • Act as a strategic advisor, aligning client technology with business goals.
  • Deliver executive-level insights and communicate effectively with both technical and non-technical stakeholders.
  • Ensure client environments are secure, scalable, and optimized for performance and growth.
  • Develop IT roadmaps, lead business reviews, manage budgets, and uphold compliance standards.
  • Build and maintain strong client relationships, serving as the primary point of contact and escalation.
  • Mentor internal team members and foster collaboration across departments.
  • Identify gaps and partner with technical teams to scope and prioritize initiatives.
  • Ensure alignment with industry best practices and regulatory requirements.

Requirements

  • 5+ years of experience in IT consulting, account management, or technical leadership, ideally within the MSP space.
  • Proven success in strategic IT planning, budgeting, and engaging with C-suite stakeholders.
  • Strong business acumen with the ability to align technology with business strategy.
  • Industry certifications (e.g., MCSA, VCP, CCNA) are a plus.
  • Proficiency with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support preferred.
  • Excellent multitasking, prioritization, and follow-through in a fast-paced, collaborative environment.
  • Highly organized, detail-oriented, and self-motivated with minimal supervision.
  • Expected schedule of approximately 47 hours per week, including occasional evening client dinners and events.
  • Must be able to pass a background check and hold a valid U.S. driver’s license.

Benefits

Charles IT offers a competitive benefits program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid training, team-building outings every quarter, professional development and so much more!

Our Commitment to Inclusion:

Charles IT is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected category. We welcome and encourage diverse perspectives.

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.