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Msp Program Manager Jobs in Connecticut (NOW HIRING)

TekWissen has one of the industry's best global delivery engines to support enterprise Managed Service Providers (MSP), Vendor Management Systems (VMS) or similar internal VMO programs. DEDICATED ...

... programs. * Manage MSPs and ensure SLA/KPI attainment and SOW compliance. * Manage annual expense ... vendor/MSP management 15% DR planning, compliance & governance 10% Budget & capacity planning 5% ...

$157.59 - $210.12/hr

... programs. * Manage MSPs and ensure SLA/KPI attainment and SOW compliance. * Manage annual expense ... MSP management 15% DR planning, compliance & governance 10% Budget & capacity planning 5% Job ...

... programs. * Manage MSPs and ensure SLA/KPI attainment and SOW compliance. * Manage annual expense ... vendor/MSP management 15% DR planning, compliance & governance 10% Budget & capacity planning 5% ...

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Msp Program Manager information

See Connecticut salary details

$36.6K

$102.2K

$149.4K

How much do msp program manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for msp program manager in Connecticut is $102,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,600.00 and $126,000.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What are popular job titles related to Msp Program Manager jobs in Connecticut?

For Msp Program Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Msp Program Manager jobs in Connecticut look for?

The top searched job categories for Msp Program Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Msp Program Manager jobs?

Cities in Connecticut with the most Msp Program Manager job openings:

Infographic showing various Msp Program Manager job openings in Connecticut as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $102,226 per year, or $49.1 per hour.

Community Case Manager - Military Support Program

Advanced Behavioral Health, Inc

Middletown, CT • On-site

$20.25 - $25.75/hr

Full-time

Medical, Dental, Retirement

Re-posted 10 days ago


Job description

About This Opportunity

Advanced Behavioral Health (ABH) is seeking a compassionate, mission-driven Community Case Manager to join our DMHAS-sponsored Military Support Program (MSP). This is a meaningful role for someone who is passionate about serving Connecticut's military community, including female veterans, active-duty service members, and military families navigating mental health, substance use, trauma, or life transition challenges.

Working alongside clinicians, military support networks, and community partners statewide (CT), you will provide outreach, care coordination, and resource navigation that makes a direct difference in people's lives.

What You'll Do

• Conduct outreach to connect service members, veterans, and families to behavioral health, housing, healthcare,
and other essential community resources

• Coordinate care across VA systems, DMHAS programs, and community-based providers

• Provide culturally responsive, trauma-informed support with a special focus on female service members and military
families

• Participate in outreach events, community presentations, and military-affiliated partnership activities

• Maintain accurate documentation and support program reporting requirements

• Collaborate with MSP clinical staff and community partners across Connecticut

• Performs other tasks/responsibilities as required to support the business operations

Requirements

What We're Looking For

Required:

• Experience in behavioral health case management or care coordination

• Strong understanding of military culture, veteran populations, and/or VA systems

• Knowledge of trauma-informed care principles

• Excellent interpersonal, organizational, and documentation skills

• Valid CT driver's license and reliable transportation (community-based travel required)

Preferred:

• Bachelor's or Master's degree in Social Work, Counseling, Psychology, or related field

• Personal military service or lived experience supporting military families

• Familiarity with DMHAS programs and Connecticut community resources

• Bilingual (English/Spanish) a plus

Why ABH?

ABH is a mission-driven behavioral health nonprofit committed to serving Connecticut's most vulnerable populations. We offer a collaborative work environment, meaningful community impact, and the opportunity to be part of a dedicated team that genuinely cares about the people we serve,
If you are a good fit for this role, please fill out an application form and attach your resume.

Benefits

Medical, Dental, 401(k) match up to 4%. generous time off