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Msp Program Manager Jobs in Connecticut (NOW HIRING)

Stem Xpert

Informatica ETl Developer

Stamford, CT

TekWissen has one of the industry's best global delivery engines to support enterprise Managed Service Providers (MSP), Vendor Management Systems (VMS) or similar internal VMO programs. DEDICATED ...

Charles IT

IT Service Manager

Middletown, CT · On-site

... services (MSP) team. * Strong understanding of service delivery, ticket management, incident ... Discount programs and savings offerings Time Away From Work * Time Off (PTO) * Paid Holidays * Paid ...

New

Charles IT

IT Service Manager

Middletown, CT · On-site

... services (MSP) team. * Strong understanding of service delivery, ticket management, incident ... Discount programs and savings offerings Time Away From Work * Time Off (PTO) * Paid Holidays * Paid ...

New

Charles IT

IT Service Manager

Middletown, CT

... services (MSP) team. * Strong understanding of service delivery, ticket management, incident ... Discount programs and savings offerings Time Away From Work * Time Off (PTO) * Paid Holidays * Paid ...

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All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in Connecticut

Msp Program Manager information

See Connecticut salary details

$36.6K

$102.2K

$149.4K

How much do msp program manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for msp program manager in Connecticut is $102,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,600.00 and $126,000.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are popular job titles related to Msp Program Manager jobs in Connecticut?

For Msp Program Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Msp Program Manager jobs in Connecticut look for?

The top searched job categories for Msp Program Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Msp Program Manager jobs?

Cities in Connecticut with the most Msp Program Manager job openings:

Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, 2% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $102,226 per year, or $49.1 per hour.

Programme Director - NSSL Transformation (2 year fixed term contract)

Newcastle

Cobalt, CT • Hybrid

Full-time

Medical, Life, Retirement, PTO

Posted 10 days ago

Key responsibilities

  • Lead and coordinate the delivery of strategic change initiatives across the organisation.

  • Provide structure, oversight, and risk management for a complex portfolio of projects.

  • Engage with senior stakeholders to translate strategy into measurable business outcomes.

Job description

Job Posting Title

Programme Director - NSSL Transformation (2 year fixed term contract)

Salary Band

Competitive

Grade: FS

Job Description

About the Role

We're looking for an experienced Programme Director to help lead Newcastle Strategic Solution (NSSL's) transformation agenda and support our journey to sustainable profitability. Reporting to the CEO, you'll work closely with the Executive Team and Board to shape, coordinate and deliver strategic change across the organisation.

You'll bring structure and oversight to a complex portfolio of initiatives, ensuring priorities are aligned, risks are managed and benefits are realised. Through strong leadership and collaboration, you'll help translate strategy into meaningful business outcomes while providing assurance and insight to senior stakeholders.

About You

You'll be an accomplished transformation leader with experience delivering large-scale business and technology change within financial services. You'll combine strategic thinking with a collaborative approach, building trusted relationships across senior stakeholder groups and bringing people together to achieve shared objectives.

Comfortable operating at Executive and Board level, you'll be skilled at providing constructive challenge, navigating complexity and enabling successful delivery. Experience in programme governance, transformation and change management is essential, with qualifications such as PMP, PRINCE2, MSP or equivalent being advantageous.

About Us

The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.
What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

Financial

  • Corporate bonus scheme (on target 20%, up to a maximum 30%)
  • Pension scheme (up to 9% employer contribution)
  • Annual performance related pay reviews
  • Colleague mortgage scheme
  • Electric car salary sacrifice scheme
  • Life assurance (4x salary) and income protection
  • Access to our financial advisers
  • Access to a range of high street and online discounts

Work/Life Balance

  • A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions
  • 30 days' annual leave + bank holidays
  • The option to buy and sell up to 5 days' holiday
  • Hybrid working (typically 3 days' home based)
  • Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood

Health and Wellbeing

  • Private medical insurance
  • Access to a health cash plan through a Medicash scheme
  • Access to an employee assistance programme
  • Free onsite gym at our Cobalt head office and access to discounted gym's
  • Two paid volunteering days' each year
  • Cycle to work scheme

Recognising there's noone-size-fits-all approach to recruitment, we're committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy atkate.wilkinson@newcastle.co.uk

Company:

Newcastle Strategic Solutions Limited

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