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Msp Program Manager Jobs in Fairfield, CT (NOW HIRING)

Custom Computer Specialists

Operations Coordinator

Hauppauge, NY · On-site

$55K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reporting to the Operations Manager, MSP, this position performs the transactional work that keeps ... Flexible spending programs including Healthcare, Dependent Care, Transit and Parking * 401K with ...

Flexible IT

Low Voltage Technician

Hauppauge, NY · On-site

$21.50 - $31.25/hr

Who We Are Flexible IT is Long Island's largest Managed Services Provider (MSP), with over 40 years ... Install and Program DVR Recording Units * Configure Analytics such as Face Detection and ...

Stem Xpert

Informatica ETl Developer

Stamford, CT · On-site

TekWissen has one of the industry's best global delivery engines to support enterprise Managed Service Providers (MSP), Vendor Management Systems (VMS) or similar internal VMO programs. DEDICATED ...

HomeServe

Director of Infrastructure Operations

Norwalk, CT · On-site

$157K - $210K/yr

... programs. * Manage MSPs and ensure SLA/KPI attainment and SOW compliance. * Manage annual expense ... vendor/MSP management 15% DR planning, compliance & governance 10% Budget & capacity planning 5% ...

HomeServe

Director of Infrastructure Operations

Norwalk, CT · On-site

$157.59 - $210.12/hr

... programs. * Manage MSPs and ensure SLA/KPI attainment and SOW compliance. * Manage annual expense ... vendor/MSP management 15% DR planning, compliance & governance 10% Budget & capacity planning 5% ...

Charles IT

Virtual Client Information Officer (vCIO)

Stamford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management, or technical leadership, ideally within the MSP space. * Proven success in strategic ... Benefits Charles IT offers a competitive benefits program including Medical, Dental, Vision, Life ...

HealthCare Support

General Administrative

Stony Brook, NY · On-site

$299 - $395/wk

$299 - $395 weekly margin We are working through MSP Ringo BUT we have direct manager contact ... Graduate of an accredited Medical Assistant program * Must have computer and/or EMR experience ...

HealthCare Support

Prior Auth/Referrals

Stony Brook, NY · On-site

$299 - $395/wk

Covering LOA We are working through MSP Ringo BUT we have direct manager contact. Process: * We ... Graduate of an accredited Medical Assistant program * Must have computer and/or EMR experience ...

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All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in Fairfield, CT

Msp Program Manager information

See Fairfield, CT salary details

$39.3K

$109.6K

$160.1K

How much do msp program manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for msp program manager in Fairfield, CT is $109,570.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,100.00 and $135,100.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What job categories do people searching Msp Program Manager jobs in Fairfield, CT look for?

The top searched job categories for Msp Program Manager jobs in Fairfield, CT are:

What cities near Fairfield, CT are hiring for Msp Program Manager jobs?

Cities near Fairfield, CT with the most Msp Program Manager job openings:

Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Fairfield, CT as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 73% In-person, and 27% Remote job distribution, with an average salary of $109,570 per year, or $52.7 per hour.

Account Manager (Life Sciences)

Cynet Corp

New Haven, CT • Remote

Full-time

Re-posted 27 days ago

Job description

Join an award-winning organization that delivers world-class talent solutions. Working within a vibrant, high-velocity team, you will bring your operational energy and strategic expertise to manage, farm, and scale major existing national and regional enterprise accounts within the Life Sciences, IT, and Engineering MSP, VMS, and SOW spaces.

About the Role

The Staffing Account Manager is responsible for driving client success, account growth, and portfolio profitability across enterprise accounts within Life Sciences, Clinical Research, Engineering, and related professional services. Serving as the primary link between clients, MSP partners, and delivery teams, this role oversees contingent workforce programs, staff augmentation engagements, SOW-based projects, and enterprise-scale MSP delivery. Success requires a strong understanding of workforce and consulting services to ensure exceptional delivery, client satisfaction, compliance, and long-term business growth.

What will you be doing day to day?
  • Account Farming & Penetration: Navigate deep into existing enterprise accounts to map out new hiring departments, secure SOW projects, uncover hidden manager needs, and expand active billable contractor headcount.
  • Performance & Metrics Tracking: Monitor and improve daily delivery metrics—such as our response times and submittal-to-hire ratios—to ensure our agency maintains its top-tier supplier status with the client.
  • VMS Delivery & Compliance Governance: Navigate daily workflows within major vendor management systems (e.g., Fieldglass, Beeline) ensuring strict compliance with client SLAs, SOW deliverables, tiering structures, and onboarding policies.
  • Recruitment Team Alignment: Translate complex client requirements into actionable instructions for internal recruiting teams; conduct candidate quality reviews before final submission.
  • Strategic Client Partnership: Conduct regular business reviews (QBRs) and execute client visits to position Cynet as a consultative, deliverables-based partner rather than a transactional vendor.

Requirements

Your Experience
  • 5+ years of overall experience with a proven track record specifically within the Supplier-Side Staffing Industry (Staffing agency pedigree is a non-negotiable requirement).
  • 3+ years of direct experience navigating large-scale MSP/VMS corporate accounts or SOW programs and managing/steering delivery teams.
  • Proven domain familiarity supporting Life Sciences (Clinical Research, Pharma, Regulatory, QA, or Manufacturing) or highly technical Engineering verticals.
  • Demonstrated stability and career progression within an agency environment (meeting the 2-3+ year tenure benchmark).
Your Skills
  • MSP & SOW Navigation: Mastery of enterprise VMS platforms (SAP Fieldglass, Beeline, Magnit, etc.) and a deep understanding of how to manage both high-volume staff augmentation and deliverables-based milestones.
  • Account Mapping: Ability to move past automated portals to strategically network with line managers and expand business organically.
  • Advanced Communication: Exceptional negotiation, presentation, and data-driven consulting skills when communicating with Director and VP-level stakeholders.
  • Tech Savvy: Fluid competency with modern ATS tracking, Looker/analytics dashboards, and modern sourcing mechanics.

Note: Candidate must reside within the East Coast / Northeast corridor (New England down to Raleigh, NC).