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Aptive

Medical Support Assistant (MSA)

Salt Lake City, UT

$38.70K - $49.80K/yr

Medical Support Assistant (MSA)Location Salt Lake City VA Medical Center (SLCHCS) 500 S. Foothill Drive Salt Lake City, UT 84148 Work Schedule * Monday - Friday * 8:00 AM - 4:30 PM (Mountain Time)

Goldbelt, Inc.

Program Manager (PSSD MSA)

Bethesda, MD · On-site

The Program Manager (PSSD MSA) is responsible for overseeing the daily operations, staffing, and administrative management of Medical Support Assistant (MSA) services supporting the Patient Support ...

Aptive

Medical Support Assistant (MSA)

Salt Lake City, UT · On-site

$38.70K - $49.80K/yr

Job Summary Medical Support Assistant (MSA) Location Salt Lake City VA Medical Center (SLCHCS) 500 S. Foothill Drive Salt Lake City, UT 84148 Work Schedule * Monday - Friday * 8:00 AM - 4:30 PM ...

Aptive

Medical Support Assistant (MSA)

Provo, UT · On-site

$19/hr

Medical Support Assistant (MSA)Work Schedule * Monday - Friday * 8:00 AM - 4:30 PM (Mountain Time) * Federal holidays excluded Compensation: $19.00/hr plus $5.09 for Health and Wellness Important ...

MCSG Technologies

MSA Scanning

Pawnee, OK · On-site

$13 - $15.75/hr

MSA Scanning IHS Pawnee - Pawnee, OK 74058 Overview Position Type Full Time Category Admin - Clerical Description JOB SUMMARY: Provide Medical Record Scanning services for the Claremore Indian ...

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How much do msa jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for msa in the United States is $22.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Support Assistant (MSA), and why are they important?

To thrive as a Medical Support Assistant (MSA), you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in medical office settings preferred. Familiarity with scheduling software, electronic health records (EHR) systems, and basic office equipment is typically required. Excellent communication, customer service, and multitasking skills help MSAs effectively interact with patients and healthcare staff. These skills ensure efficient clinic operations, accurate patient records, and a positive patient experience in healthcare environments.

What are some common challenges faced by MSAs (Medical Science Liaisons) when bridging communication between clinical teams and pharmaceutical companies?

MSAs often encounter challenges in translating complex scientific data into practical insights that are meaningful for both clinical teams and pharmaceutical stakeholders. Balancing scientific integrity with business objectives requires strong communication skills and adaptability. Additionally, MSAs must stay updated on the latest research while managing relationships with key opinion leaders (KOLs), which can be demanding but also rewarding. Successful MSAs thrive in dynamic environments and are proactive in facilitating collaboration across multidisciplinary teams.

What are MSAs?

MSA stands for Master of Science in Accounting or Master Service Agreement, depending on the context. In the context of jobs, MSA most commonly refers to Master Service Agreement, which is a contract between a service provider and a client that outlines the terms of ongoing services. This agreement streamlines future agreements and negotiations by setting general terms and conditions. MSAs are widely used in industries like IT, consulting, and engineering to manage long-term business relationships efficiently.

What is an MSA career?

An MSA career typically refers to a role involving a Metropolitan Statistical Area, often related to urban planning, data analysis, or regional management. It may require skills in data collection, geographic information systems (GIS), and understanding demographic or economic data. The specific responsibilities depend on the industry and organization, but generally involve working with regional data and planning initiatives.

What is the difference between Msa vs Medical Assistant?

AspectMsaMedical Assistant
CertificationsTypically requires certification (e.g., CMA, RMA)Often requires certification but may vary by state
Work EnvironmentClinics, hospitals, outpatient facilitiesDoctor's offices, clinics, hospitals
Job ResponsibilitiesAdministrative tasks, patient intake, basic clinical dutiesClinical tasks, patient care, administrative support
Industry UsageHealthcare, medical facilitiesHealthcare, outpatient care

While both Msa (Medical Service Assistant) and Medical Assistant work in healthcare settings, Msa roles often focus more on administrative and support tasks within medical facilities, requiring similar certifications. Medical Assistants typically perform both clinical and administrative duties, often in outpatient clinics. Understanding these differences helps in choosing the right career path or job search focus.

More about Msa jobs
What cities are hiring for Msa jobs? Cities with the most Msa job openings:
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Msa jobs near you
Infographic showing various Msa job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $47,693 per year, or $22.9 per hour.
Program Manager (PSSD MSA)

Program Manager (PSSD MSA)

Goldbelt Glacier Health Services

Bethesda, MD • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Overview
Please note that this position is contingent upon the successful award of a contract currently under bid.
Goldbelt Glacier is accelerating healthcare delivery and providing superior force health readiness across the military, federal, and civilian landscapes. Goldbelt Glacier is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas.
Summary:
The Program Manager (PSSD MSA) is responsible for overseeing the daily operations, staffing, and administrative management of Medical Support Assistant (MSA) services supporting the Patient Support Services Department (PSSD) at the NIH Clinical Center. This position serves as the primary liaison between the Contractor and Government representatives to ensure continuous staffing coverage, contract compliance, high-quality customer service, and effective support of inpatient, outpatient, admissions, and patient support service areas. The Program Manager oversees recruitment, onboarding, scheduling, employee performance, and operational support in a fast-paced healthcare environment focused on patient care and clinical research.
Responsibilities
Essential Job Functions:
  • Manage day-to-day operations of the PSSD MSA contract and ensure compliance with all contract requirements, policies, and service standards.
  • Serve as the primary point of contact for the Government COR, supervisors, and stakeholders regarding staffing, operational issues, employee performance, and contract deliverables.
  • Oversee recruitment, pre-screening, onboarding, scheduling, and retention of qualified Medical Support Assistants.
  • Ensure continuous staffing coverage for all assigned shifts, including evenings, weekends, holidays, overtime, and emergency replacement coverage.
  • Coordinate employee leave requests and ensure trained replacement staff are available and approved prior to coverage assignments.
  • Supervise onsite contract staff and ensure duties are completed accurately, timely, and professionally.
  • Monitor employee performance, provide coaching and evaluations, coordinate refresher training, and implement corrective actions as needed.
  • Ensure personnel maintain high standards of customer service, professionalism, compassion, and patient confidentiality.
  • Oversee administrative support activities including scheduling, admissions, patient registration, reception services, patient travel support, reporting, and clinical support functions.
  • Ensure accurate timekeeping, staffing reports, invoice support documentation, and submission of required contract deliverables.
  • Attend meetings with Government supervisors, CORs, and stakeholders regarding operational updates, staffing needs, and performance management.
  • Ensure compliance with NIH policies, safety requirements, security procedures, HIPAA/privacy standards, and mandatory training requirements.

Qualifications
Necessary Skills and Knowledge:
  • Strong customer service and interpersonal communication skills.
  • Ability to manage staffing operations in a fast-paced healthcare environment.
  • Knowledge of office operations, scheduling systems, and healthcare administrative workflows.
  • Ability to maintain confidentiality and professionalism in patient care settings.
  • Strong organizational skills with attention to detail and accuracy.
  • Ability to prioritize multiple assignments and respond effectively to changing operational needs.

Minimum Qualifications:
  • Minimum of five (5) years of experience managing healthcare administrative operations, medical support services, or healthcare staffing contracts.
  • Minimum of three (3) years of supervisory or program management experience.

Preferred Qualifications:
  • Bachelor's degree in Healthcare Administration, Business Administration, Public Administration, or related field preferred.

Pay and Benefits
The salary range for this position is $125,0000 to $135,000 annually.
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

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