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Monitor Tech Jobs in Raleigh, NC (NOW HIRING)

ScottMadden

IT Operations Analyst

Raleigh, NC · On-site

Monitoring system performance, identifying trends and recurring issues, performing root cause ... Supporting technology implementations and partnering with leadership to evaluate and improve IT ...

Osv_bioventus

Manager, IT Infrastructure

Durham, NC · Hybrid

The Manager, IT Infrastructure will lead and manage staff, consultants, vendors, and Managed ... Ensures infrastructure services are supported by effective monitoring, alerting, documentation ...

Osv_bioventus

Manager, IT Infrastructure

Durham, NC · Hybrid

The Manager, IT Infrastructure will lead and manage staff, consultants, vendors, and Managed ... Ensures infrastructure services are supported by effective monitoring, alerting, documentation ...

Hitachi

Transformer Diagnostic Specialist

Raleigh, NC · On-site +1

You will be accountable for maintaining technology leadership in transformer monitoring and diagnostics while contributing to customer satisfaction and profitable growth. Our flexible work practices ...

Timmons Group

IT Specialist

Raleigh, NC · On-site

... monitoring tools (e.g., System Center), backup solutions (physical and cloud-based), and provide ... Manage IT services, tools, and licensing components * Support end-users and teams in designing ...

Timmons Group

IT Specialist

Raleigh, NC

... monitoring tools (e.g., System Center), backup solutions (physical and cloud-based), and provide ... Manage IT services, tools, and licensing components * Support end-users and teams in designing ...

Timmons Group, Inc.

IT Specialist

Raleigh, NC

... monitoring tools (e.g., System Center), backup solutions (physical and cloud-based), and provide ... Manage IT services, tools, and licensing components * Support end-users and teams in designing ...

NCSU

IT System Administrator

Raleigh, NC · On-site

The team is also responsible for monitoring and maintaining Configuration Items in the ServiceNow ... Bachelor's degree in Information Technology, Computer Science, or a related discipline; or an ...

New

Eupry

Field Engineer

Raleigh, NC · On-site

Cutting-edge wireless monitoring tech. International travel. Real career path. Your work directly impacts patient safety worldwide. "Please try to find a company that offers a fully compliant ...

Eurofins

Environmental Monitoring Technician

Cary, NC · On-site

... t is one of the market leaders in certain testing and laboratory services for genomics, discovery ... Collects samples for Environmental monitoring (EM) and utilities monitoring (UM) at client ...

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Monitor Tech information

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How much do monitor tech jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for monitor tech in Raleigh, NC is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

Is it hard to be a monitor tech?

Being a monitor tech involves monitoring patient vital signs and equipment, which requires attention to detail, quick decision-making, and familiarity with medical devices. The job can be physically and mentally demanding, often requiring shift work and certification in healthcare technology or related fields.

What are some common challenges a monitor tech might face during a typical shift?

Monitor Techs often manage multiple patients' cardiac rhythms simultaneously, which requires strong attention to detail and the ability to prioritize urgent alerts. One common challenge is distinguishing between true cardiac abnormalities and false alarms caused by patient movement or lead issues. Effective communication with nursing staff and swift response to critical changes are essential. Additionally, adapting to shift work and staying focused in a fast-paced environment can be demanding, but these skills are vital for providing timely patient care.

What does a monitor tech do?

A monitor tech is responsible for observing patients' vital signs and medical equipment in healthcare settings, often using monitoring systems and alarms. They alert medical staff to any changes or emergencies, ensuring patient safety and proper response. This role requires attention to detail, knowledge of medical devices, and often certification in patient monitoring or healthcare support.

What are the key skills and qualifications needed to thrive as a monitor tech?

To thrive as a Monitor Tech, you need a solid understanding of cardiac rhythms, ECG interpretation, and patient monitoring, usually supported by a high school diploma and completion of a monitor technician or EKG certification course. Familiarity with telemetry systems, ECG machines, and hospital information systems is typically required. Attention to detail, strong communication skills, and the ability to stay calm under pressure are important soft skills for this role. These skills ensure accurate patient monitoring, timely reporting of cardiac events, and effective collaboration with healthcare teams in critical care settings.

What qualifications do you need to be a monitor tech?

To become a monitor tech, candidates typically need a high school diploma or equivalent, along with knowledge of medical monitoring equipment and patient safety protocols. Certification in basic life support (BLS) or advanced cardiovascular life support (ACLS) may be preferred, and strong attention to detail and communication skills are essential for the role.

What is a monitor tech?

Monitor Techs, also known as Monitor Technicians or Telemetry Technicians, are healthcare professionals responsible for observing and interpreting patients’ cardiac rhythms using specialized monitoring equipment. They play a critical role in hospitals and cardiac care units by promptly detecting and reporting abnormal heart rhythms to nursing staff and physicians. Their vigilance helps ensure timely medical interventions, contributing to patient safety and care quality.

What is the difference between Monitor Tech vs Cardiac Monitor Technician?

AspectMonitor TechCardiac Monitor Technician
CertificationsCPR, Basic Life Support (BLS)CPR, BLS, and sometimes advanced certifications
Work EnvironmentHospitals, clinics, emergency roomsHospitals, cardiac units, telemetry departments
Job ResponsibilitiesMonitoring patient vitals via monitors, alerting staffInterpreting cardiac rhythms, assisting in diagnosis

Monitor Techs primarily focus on monitoring patient vitals and alerting healthcare staff, while Cardiac Monitor Technicians often interpret cardiac rhythms and assist with diagnosis. Both roles require CPR and BLS certifications and are commonly found in hospital settings. The main difference lies in the scope of responsibilities, with Cardiac Monitor Technicians having more specialized skills in cardiac rhythm analysis.

What are the most commonly searched types of Monitor Tech jobs in Raleigh, NC? The most popular types of Monitor Tech jobs in Raleigh, NC are:
What are popular job titles related to Monitor Tech jobs in Raleigh, NC? For Monitor Tech jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Monitor Tech jobs in Raleigh, NC look for? The top searched job categories for Monitor Tech jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Monitor Tech jobs? Cities near Raleigh, NC with the most Monitor Tech job openings:
Monitor Tech jobs near you
Infographic showing various Monitor Tech job openings in Raleigh, NC as of August 2026, with employment types broken down into 55% Full Time, 27% Part Time, and 18% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,739 per year, or $20.5 per hour.

Senior IT Triage Engineer

First Citizens Bank

Raleigh, NC

Full-time

Posted 15 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks

Job description

Overview

The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise infrastructure, cloud platforms, applications, and end-user services. This role combines deep technical troubleshooting expertise with a proactive focus on eliminating recurring issues through structured problem management, root cause analysis, and continuous service improvement.

The ideal candidate excels in high-pressure operational environments, drives technical resolution efforts across multiple teams, and leverages automation, observability, and reliability practices to improve service stability and reduce operational risk.


Responsibilities

Key Responsibilities

  • Incident Management, Service Restoration, and System Analysis.
  • Lead technical triage efforts for high-priority incidents and service disruptions.
  • Coordinate cross-functional teams to restore critical business services as quickly as possible.
  • Analyze alerts, logs, monitoring data, and telemetry to identify the source of issues.
  • Serve as a senior escalation point for complex infrastructure, cloud, network, application, and platform incidents.
  • Drive incident bridges, facilitate technical discussions, and maintain clear communication with stakeholders.
  • Problem Management & Root Cause Elimination
  • Lead root cause investigations for recurring or significant incidents.
  • Develop and drive corrective and preventive action plans across technology teams.
  • Track and manage problem records through resolution.
  • Identify systemic issues and technical debt that impact service stability.
  • Attend post-incident reviews and ensure lessons learned are translated into operational improvements.

 Reliability & Operational Excellence

  • Continuously improve service availability, resiliency, and operational performance.
  • Partner with engineering teams to improve monitoring, alerting, telemetry, and observability capabilities.
  • Reduce alert noise through event correlation, automation, and process optimization.
  • Drive efforts to improve mean time to detect (MTTD) and mean time to restore service (MTTR).

Automation & Process Improvement

  • Identify opportunities to automate operational workflows and repetitive support activities.
  • Develop runbooks, playbooks, and operational procedures.
  • Collaborate with engineering teams to implement self-healing and automated recovery mechanisms.

Technical Leadership

  • Provide mentorship and guidance to engineers and operational support teams.
  • Influence technical decision-making related to operational readiness and supportability.
  • Act as a trusted advisor for service reliability, supportability, and operational risk management.
  • Participate in change reviews to ensure production readiness and minimize operational impact.

Qualifications

Bachelor's Degree and 8 years of experience in Technical work in Application Development, Server Administration, Information Security, or Engineering OR High School Diploma or GED and 12 years of experience in Technical work in Application Development, Server Administration, Information Security, or Engineering

  • 7+ years of experience in enterprise IT operations, infrastructure engineering, platform operations, or technical support environments.
  • Proven experience managing and resolving critical production incidents across multiple system architectures and infrastructures.
  • Strong background in problem management and root cause analysis methodologies.
  • Experience supporting large-scale enterprise environments.
  • Strong understanding of ITIL service management practices.

Technical Skills

  • Modern application architecture patterns and operations
  • Infrastructure & Platforms
  • Windows and Linux administration
  • Virtualization platforms (VMware, Hyper-V, etc.)
  • Storage and backup technologies
  • Containers and orchestration platforms (OpenShift)

Monitoring & Observability

  • Enterprise monitoring platforms
  • Log aggregation and analysis tools
  • Application performance monitoring (APM)
  • Operational dashboards and telemetry systems
  • Event management solutions

Automation

  • PowerShell, Python, Bash, or equivalent scripting
  • Workflow automation platforms
  • API integration and orchestration
  • Runbook development

Key Competencies

  • Exceptional troubleshooting and analytical skills.
  • Strong sense of ownership and accountability.
  • Ability to perform effectively during major incidents and high-pressure situations.
  • Excellent collaboration and stakeholder management skills.
  • Strong written and verbal communication.
  • Data-driven decision making.
  • Systems thinking and problem-solving mindset.
  • Continuous improvement orientation.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 8 years of experience in Technical work in Application Development, Server Administration, Information Security, or Engineering OR High School Diploma or GED and 12 years of experience in Technical work in Application Development, Server Administration, Information Security, or Engineering

  • 7+ years of experience in enterprise IT operations, infrastructure engineering, platform operations, or technical support environments.
  • Proven experience managing and resolving critical production incidents across multiple system architectures and infrastructures.
  • Strong background in problem management and root cause analysis methodologies.
  • Experience supporting large-scale enterprise environments.
  • Strong understanding of ITIL service management practices.

Technical Skills

  • Modern application architecture patterns and operations
  • Infrastructure & Platforms
  • Windows and Linux administration
  • Virtualization platforms (VMware, Hyper-V, etc.)
  • Storage and backup technologies
  • Containers and orchestration platforms (OpenShift)

Monitoring & Observability

  • Enterprise monitoring platforms
  • Log aggregation and analysis tools
  • Application performance monitoring (APM)
  • Operational dashboards and telemetry systems
  • Event management solutions

Automation

  • PowerShell, Python, Bash, or equivalent scripting
  • Workflow automation platforms
  • API integration and orchestration
  • Runbook development

Key Competencies

  • Exceptional troubleshooting and analytical skills.
  • Strong sense of ownership and accountability.
  • Ability to perform effectively during major incidents and high-pressure situations.
  • Excellent collaboration and stakeholder management skills.
  • Strong written and verbal communication.
  • Data-driven decision making.
  • Systems thinking and problem-solving mindset.
  • Continuous improvement orientation.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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