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Mid Market Account Jobs (NOW HIRING)

The Mid-Market Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts. The Mid-Market Account Director's primary ...

Mid-Market Account Executive

Miami, FL · On-site

$88K - $103K/yr

Account Executive As a Mid-Market Account Executive, you will be working on reinforcing our leadership in the mid-market space. You should demonstrate skills associated with working in a high ...

Account Executive As a Mid-Market Account Executive, you will be working on reinforcing our leadership in the mid-market space. You should demonstrate skills associated with working in a high ...

As a Mid Market Account Executive, your core mission is to win new business. You will own the entire sales process-from identifying and engaging prospects, through discovery, demos, and negotiation ...

Factory is on the hunt for Mid-Market Account Executives with deep knowledge of developer tools and AI to drive adoption across sophisticated enterprise organizations. What you will do and achieve:

Mid-Market Account Executive

New York, NY · On-site +1

$210K - $260K/yr

We're looking for a Mid-Market Account Executive to own new business acquisition across our mid-market/commercial segments. This is a hybrid role based in New York City , reporting directly to the ...

Mid Market Account Executive

New York, NY · On-site

$140K - $190K/yr

The Role We're looking for a Mid-Market Account Executive to help drive Opus' next stage of growth. You'll own the full sales cycle, working with multi-unit operators across restaurants, fitness ...

The Senior Mid-Market Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts. The Mid-Market Account Director's primary ...

The Role We're hiring Mid-Market Account Managers to own some of our most important post-sale relationships. This is not a typical AM role: you'll own both adoption and revenue, carrying quota on GRR ...

Segra is searching for a qualified and experienced Mid Market Account Manager to join us in a full-time capacity. Location Requirement: Onsite Denver, CO Role Overview: The Mid-arket Account Manager ...

Mid Market Account Manager

Roanoke, VA · On-site

$65K - $80K/yr

Segra is searching for a qualified and experienced Mid Market Account Manager to join us in a full-time capacity. Location Requirement: Roanoke, VA Role Overview: The Mid-arket Account Manager (MAM ...

Segra is searching for a qualified and experienced Mid Market Account Manager to join us in a full-time capacity. Location Requirement: Onsite Denver, CO Role Overview: The Mid-arket Account Manager ...

As a Mid-Market Account Executive, you will be responsible for executing DebtBook's Go-to-Market strategy within your assigned territory, focusing on building strong relationships with mid-market ...

Showing results 41-60

Mid Market Account information

See salary details

$29.5K

$65.8K

$106K

How much do mid market account jobs pay per year?

As of Aug 16, 2026, the average yearly pay for mid market account in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a mid market account executive?

To thrive as a Mid Market Account Executive, you need expertise in B2B sales, negotiation, and account management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems like Salesforce, sales automation tools, and pipeline management software is typically required. Exceptional communication, relationship-building, and problem-solving skills set top performers apart in this role. These competencies enable effective client engagement, revenue growth, and long-term business partnerships in a competitive mid-market environment.

What is a mid market account manager?

A Mid Market Account Manager is a sales professional responsible for managing and growing relationships with medium-sized business clients. They focus on understanding the unique needs of these companies, providing tailored solutions, and ensuring customer satisfaction to drive revenue growth. Their role often involves both acquiring new clients in the mid-market segment and maintaining strong relationships with existing accounts. Mid Market Account Managers typically work closely with other departments, such as marketing and customer support, to deliver value to their clients. They play a crucial role in bridging the gap between small business and enterprise-level clients.

What is the difference between Mid Market Account vs Small Business Account?

AspectMid Market AccountSmall Business Account
Customer SizeBusinesses with 100-999 employeesBusinesses with fewer than 100 employees
Account ComplexityHigher complexity, customized solutionsStandardized products, simpler needs
Sales ProcessLonger sales cycle, dedicated account managersShorter sales cycle, often online or direct sales
Credentials NeededBusiness credentials, financial documentationBasic business info, minimal documentation

Mid Market Account and Small Business Account roles differ mainly in customer size, account complexity, and sales process. Mid Market Accounts serve larger, more complex businesses with tailored solutions, while Small Business Accounts focus on smaller companies with straightforward needs. Understanding these differences helps in targeting the right clients and providing appropriate services.

What are some common challenges faced by mid market account managers, and how can they be addressed?

Mid Market Account Managers often navigate the complexity of managing multiple client accounts with varying needs, while balancing ambitious revenue targets. A key challenge is building strong relationships with decision-makers who may have limited availability, so proactive communication and personalized outreach are crucial. Additionally, adapting to different business models and industries requires staying informed and flexible. Leveraging CRM tools and collaborating closely with sales, marketing, and customer success teams can help streamline processes and deliver value to each account.
More about Mid Market Account jobs
Infographic showing various Mid Market Account job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Mid-Market Account Director

Five9

San Ramon, CA • On-site, Remote

Full-time

Re-posted 10 days ago


Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

The Mid-Market Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts. The Mid-Market Account Director's primary responsibility is establishing yourself as a trusted advisor. In doing so, drive new revenue opportunities of Five9's products and services. This is a hunting role; however, it comes with a hunting license for a clearly defined list of customers already doing business with Five9.

A successful Mid-Market Account Director must be a self-starter with a closer mentality who will manage the relationships and drive new business while ensuring customer retention.

We are looking for business athletes who are assertive team players - hungry, nimble, and intelligent - with the ability and willingness to close a mix of complex sales cycles, while maintaining the more day-to-day transactional business.

This role is focused on relationship selling and requires up to 50% travel.

Key Responsibilities:

Customer Relationship Management:

  • Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges.

Sales Strategy Development:

  • Collaborate with the Five9 team to develop a comprehensive sales strategy. Utilizing the wide range of talent that Five9 brings to the marketplace.
  • Identify growth opportunities that the customer would benefit by taking advantage of, uncover other divisions within your customer's organization, and develop tailored approaches to capitalize on them.

Upselling and Cross-selling:

  • Proactively identify opportunities to upsell additional Five9 products or services to existing customers.
  • Strong focus on Five9's AI offerings to improve efficiency in the Contact Center.
  • Develop and present compelling proposals that showcase the value of expanding their engagement with Five9.

Market and Competitor Analysis:

  • Stay informed about industry trends, market dynamics, and competitor activities.
  • Use this knowledge to position Five9 as a leader and differentiate our offerings.

Key Responsibilities (continued):

  • Create and drive revenue within a specified region or list of named accounts.
  • Generate business opportunities through professional networking and cold-calling.
  • Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
  • Meet and exceed all quarterly and annual sales quotas.
  • Own the sales cycle from lead generation to closure.
  • Develop business plan and present the business plan during quarterly review sessions.
  • Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
  • Self-generate leads from a personal connection, referral partners, and regional networking events
  • Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience.

Key Qualifications:

  • Minimum of 8 years of successful experience in sales, with a track record of exceeding targets. Preferably in the CCaaS and/or SaaS with agent count of 100 - 3,000>
  • Be able to work independently and as part of a team in a fast pace, rapid change environment.
  • Success selling at the C-level
  • Documented track record of sales excellence
  • A proven sales hunter and closer
  • Superior professional presence and business acumen
  • Ability to travel up to 50%

The Mid-Market Account Director role at Five9 offers a unique opportunity to contribute to the growth of our business by strategically managing existing accounts and identifying new avenues for expansion.

Work Location: This role is fully remote for candidates who reside outside the 30 mile radius of one of our offices. For candidates who reside within a 30 mile radius of one of our offices, this role is Hybrid and would require 3 days a week (T, W, TH) in office.


As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

  • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
  • Generous employee stock purchase plan.
  • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.
$88,100—$211,000 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.


View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.