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Microsoft Technical Support Jobs (NOW HIRING)

GSK Solutions

Technical Support

Detroit, MI · On-site

Job Title: Technical Support (Onsite) Location: Detroit, MI Duration: 3 Months+ Note Position ... Proficiency with Microsoft Office 365/Suite products such as Word, Excel, PowerPoint, Outlook ...

Nextech

Technical Support Specialist

Memphis, TN · On-site

Technical Support Specialist (Desktop Support) Location: Memphis, TN (Onsite Monday-Friday ... The successful candidate will support Windows and macOS workstations, Microsoft 365, endpoint ...

Potter Global Technologies

Technical Support

Maryland Heights, MO · On-site

$30 - $38/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join Us as Technical Support at Potter Global Technologies At Potter Global Technologies, we've ... Proficient in Microsoft Office Suite, including PowerPoint, Excel, Outlook, and Word, leveraging ...

New

TEKsystems c/o Allegis Group

Technical Support

Madison, WI · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Proficiency with ticketing systems, databases, and Microsoft Office applications. * Ability to effectively support and coordinate remote field technicians. Preferred Skills * Technical Support

New

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) * Windows 10/11 workstations * Desktop and ... Document support requests, resolutions, and technical procedures within the ticketing system.

OCH Technologies LLC

Technical Support

Leesburg, VA · On-site

$37K - $47K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description: OCH Technologies is seeking a Technical Support professional in support of an FAA ... Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel ...

TEKsystems

Technical Support

Madison, WI

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Proficiency with ticketing systems, databases, and Microsoft Office applications. * Ability to effectively support and coordinate remote field technicians. Preferred Skills * Technical Support

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) * Windows 10/11 workstations * Desktop and ... Document support requests, resolutions, and technical procedures within the ticketing system.

TEKsystems

Technical Support

Madison, WI

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Proficiency with ticketing systems, databases, and Microsoft Office applications. * Ability to effectively support and coordinate remote field technicians. Preferred Skills * Technical Support

Jimcor Agency Inc.

Technical Support

Montvale, NJ · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently seeking a Technical Support person to join our team. Position Overview: The ... Knowledge of Microsoft Group Policies. * Troubleshoot and repair hardware and software issues on ...

Infojini Inc

Technical Support

Dallas, TX

$37K - $46K/yr

We are Looking for Technical Support position based in Austin, TX for 10+ Months contract position ... Images computers, thin client, laptops and tablets using Microsoft Deployment Server (WDS)

Jimcor Agency Inc.

Technical Support

Montvale, NJ · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently seeking a Technical Support person to join our team. Position Overview: The ... Knowledge of Microsoft Group Policies. * Troubleshoot and repair hardware and software issues on ...

Computech Corporation

Technical Support

Saline, MI

$33K - $42K/yr

In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working knowledge/experience of PC imaging and remote control support tools Knowledge of all Microsoft Office ...

The Princeton Group

Be Seen First

Technical Support Engineer

Manhattan, NY · On-site

$100K - $150K/yr

  • Medical

  • Dental

  • PTO

Seeking a highly motivated Technical Support Engineer to provide hands-on support across a ... Troubleshoot Windows 10/11, Microsoft 365, Outlook, Teams, and other enterprise applications.

New

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All JobsMicrosoft Technical Support Jobs

Microsoft Technical Support information

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$14

$26

$44

How much do microsoft technical support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for microsoft technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a Microsoft Technical Support specialist do?

A Microsoft Technical Support specialist assists customers with troubleshooting and resolving issues related to Microsoft products and services, such as Windows, Office, and Azure. They provide technical guidance, answer user questions, and help with software installations, updates, and configurations. These specialists may work with individuals or business clients to ensure optimal use of Microsoft technologies, often communicating via phone, chat, or email. Their goal is to resolve issues efficiently and improve user satisfaction with Microsoft products.

What are the key skills and qualifications needed to thrive as a Microsoft Technical Support specialist?

To thrive as a Microsoft Technical Support Specialist, you need strong problem-solving abilities, in-depth knowledge of Microsoft products, and typically a background in IT or computer science. Familiarity with troubleshooting tools, remote desktop applications, ticketing systems, and relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate are highly valuable. Excellent communication, patience, and customer service skills help you effectively guide users and resolve issues. These competencies ensure efficient problem resolution, high customer satisfaction, and smooth operation of Microsoft-based environments.

What are the typical challenges faced by Microsoft Technical Support professionals when assisting customers with complex software issues?

Microsoft Technical Support professionals often encounter challenges such as troubleshooting a wide range of software issues across different Windows versions and devices, communicating technical concepts to users with varying levels of expertise, and managing multiple cases simultaneously. Addressing customer frustrations and resolving problems efficiently while adhering to company protocols can also be demanding. Successful support specialists leverage strong problem-solving skills and teamwork, frequently collaborating with escalation engineers and product teams to deliver effective solutions.

What is the difference between Microsoft Technical Support vs Microsoft Help Desk Technician?

AspectMicrosoft Technical SupportMicrosoft Help Desk Technician
CertificationsMicrosoft Certified: Modern Desktop Administrator, CompTIA A+CompTIA A+, Microsoft Certified: Modern Desktop Administrator (preferred)
Work EnvironmentSupport centers, remote support, on-siteHelp desks, call centers, remote troubleshooting
Job FocusDiagnosing and resolving complex technical issues with Microsoft productsAssisting users with basic to intermediate Microsoft software/hardware problems
Industry UsageIT support, enterprise environments, MSPsCorporate, small business, retail

Microsoft Technical Support typically handles more complex issues and requires advanced certifications, working in diverse environments including remote and on-site support. Help Desk Technicians focus on user-level support, troubleshooting common problems, and often serve as the first point of contact for Microsoft product users. Both roles are essential in IT support but differ in scope and complexity.

More about Microsoft Technical Support jobs

What states have the most Microsoft Technical Support jobs?

States with the most job openings for Microsoft Technical Support jobs include:

What job categories do people searching Microsoft Technical Support jobs look for?

The top searched job categories for Microsoft Technical Support jobs are:

Microsoft Technical Support jobs near you
Infographic showing various Microsoft Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support

GSK Solutions

Detroit, MI • On-site

Contractor

Re-posted 16 days ago

Job description

Job Title:
Technical Support (Onsite)
Location:
Detroit, MI
Duration:
3 Months+
Note
Position location: This person will be working ONSITE in a full-time capacity in Detroit, MI. Remote work is not an option. Candidates must be currently local to the Detroit area in order to be considered.
 
Interviews: Virtual Interview via MS Teams video. Please use laptop and be prepared so share screen if asked. Use of headphones is strongly discouraged. A screenshot photo of candidate will be required for any Teams interviews as well as a vendor present at beginning of interview to validate candidate. 
 
Job Description
Experience:
  • Minimum of three (3) years of desktop/computer support experience
  • A+ Certification preferred
  • Prior experience with VoIP, audiovisual equipment setup and operation preferred
  • Proven technical ability to troubleshoot and perform routine maintenance on computers and peripheral equipment, including Windows, MacOS, and iOS systems
  • Proficiency with Microsoft Office 365/Suite products such as Word, Excel, PowerPoint, Outlook, Teams and SharePoint
  • Good communication skills - interpersonal, written and verbal
  • Ability to manage multiple priorities and meet deadlines in a challenging work environment
  • Ability to communicate technical information to teachers, students, staff, and community stakeholders in a clear and concise manner
  • Knowledge of ITIL Foundations a plus
  • Ability to perform physical tasks such as lifting and moving up to 50 pounds
  • Must have reliable transportation for frequent travel between schools and central office
 
Essential Functions
  • Provide comprehensive wraparound technical services for hardware and software supported by the District’s technology.
  • Demonstrate professionalism, courtesy, and empathy through customer service while working with all stakeholders exemplifying and modeling the core values of the District.
  • Identify, diagnose, troubleshoot and resolve technical issues for desktops, laptops and tablets to increase reliability and access to equipment.
  • Provide setup, service and maintenance of audio/video technology; including but not limited to microphones, digital projectors, classroom audio, interactive whiteboards, video distribution equipment and other educational technology.
  • Assist with new technology deployment and the asset inventory, recovery and recycling process.
  • Assist with multifunction device deployment and installation, ensuring equipment is connected to the network and all users are able to access and print to appropriate multifunction devices.
  • Provide hands-on demonstrations of District hardware and software solutions to support end-users.
  • Collaborate with other teams to ensure coordination and timely completion of projects/tasks, assist with special projects, and resolve escalated incidents or service requests.
  • Provide technical support for district events such as board meetings, community workshops or expos, including periodic weekend and evening events.
  • Leverage the District’s IT service management (ITSM) platform to manage and prioritize service requests and projects, document details of diagnoses, recommendations and resolutions for work completed, request appropriate escalation, and communication
 
Recruiter Details:
Name: Ananya
Contact : ananya@gsksolutions.com / 832 990 2427