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Microsoft Technical Support Jobs (NOW HIRING)

Technical Support Location: 1401 Pacific Avenue Dallas, Texas Duration: 8 Months Worker Skills And ... 2012, Microsoft System Center 2008 or 2012, VMware ESX, 5 UNIX/ LINUX, EMC Networker. Must have ...

Proficiency with ticketing systems, databases, and Microsoft Office applications. * Ability to effectively support and coordinate remote field technicians. Preferred Skills * Technical Support

Proficiency with ticketing systems, databases, and Microsoft Office applications. * Ability to effectively support and coordinate remote field technicians. Preferred Skills * Technical Support

Technical Support Department: Dealer Support Employment Type: Full Time Location: Chino, California ... Advanced knowledge of Microsoft Office, Office365, and an ability to become familiar with specific ...

Technical Support

Saline, MI · On-site

$33K - $42K/yr

In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working knowledge/experience of PC imaging and remote control support tools Knowledge of all Microsoft Office ...

Technical Support

Dallas, TX

$37K - $46K/yr

We are Looking for Technical Support position based in Austin, TX for 10+ Months contract position ... Images computers, thin client, laptops and tablets using Microsoft Deployment Server (WDS)

Technical Support

Montvale, NJ · On-site

$65K - $80K/yr

We are currently seeking a Technical Support person to join our team. Position Overview: The ... Knowledge of Microsoft Group Policies. * Troubleshoot and repair hardware and software issues on ...

Provide technical assistance and support for incoming queries and issues related to the ... Advanced knowledge of Microsoft Office, Office365, and an ability to become familiar with specific ...

Technical Support

Montvale, NJ · On-site

$65K - $80K/yr

We are currently seeking a Technical Support person to join our team. Position Overview: The ... Knowledge of Microsoft Group Policies. * Troubleshoot and repair hardware and software issues on ...

Provide technical assistance and support for incoming queries and issues related to the ... Advanced knowledge of Microsoft Office, Office365, and an ability to become familiar with specific ...

Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) * Windows 10/11 workstations * Desktop and ... Document support requests, resolutions, and technical procedures within the ticketing system.

Technical Support

Goleta, CA · On-site

$50K - $67K/yr

Strong computer skills, including Microsoft Office (Word, Excel) * ISO 9001 experience - preferred * Must be able to use hands to move and assemble very small electronic parts and fastening devices

Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) * Windows 10/11 workstations * Desktop and ... Document support requests, resolutions, and technical procedures within the ticketing system.

Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) * Windows 10/11 workstations * Desktop and ... Document support requests, resolutions, and technical procedures within the ticketing system.

Technical Support

Leesburg, VA · On-site

$37K - $47K/yr

Description: OCH Technologies is seeking a Technical Support professional in support of an FAA ... Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel ...

Technical Support

Goleta, CA · On-site

$50K - $67K/yr

Strong computer skills, including Microsoft Office (Word, Excel) * ISO 9001 experience - preferred * Must be able to use hands to move and assemble very small electronic parts and fastening devices

Showing results 21-40

Microsoft Technical Support information

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$14

$26

$44

How much do microsoft technical support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for microsoft technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a Microsoft Technical Support specialist do?

A Microsoft Technical Support specialist assists customers with troubleshooting and resolving issues related to Microsoft products and services, such as Windows, Office, and Azure. They provide technical guidance, answer user questions, and help with software installations, updates, and configurations. These specialists may work with individuals or business clients to ensure optimal use of Microsoft technologies, often communicating via phone, chat, or email. Their goal is to resolve issues efficiently and improve user satisfaction with Microsoft products.

What are the key skills and qualifications needed to thrive as a Microsoft Technical Support specialist?

To thrive as a Microsoft Technical Support Specialist, you need strong problem-solving abilities, in-depth knowledge of Microsoft products, and typically a background in IT or computer science. Familiarity with troubleshooting tools, remote desktop applications, ticketing systems, and relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate are highly valuable. Excellent communication, patience, and customer service skills help you effectively guide users and resolve issues. These competencies ensure efficient problem resolution, high customer satisfaction, and smooth operation of Microsoft-based environments.

What are the typical challenges faced by Microsoft Technical Support professionals when assisting customers with complex software issues?

Microsoft Technical Support professionals often encounter challenges such as troubleshooting a wide range of software issues across different Windows versions and devices, communicating technical concepts to users with varying levels of expertise, and managing multiple cases simultaneously. Addressing customer frustrations and resolving problems efficiently while adhering to company protocols can also be demanding. Successful support specialists leverage strong problem-solving skills and teamwork, frequently collaborating with escalation engineers and product teams to deliver effective solutions.

What is the difference between Microsoft Technical Support vs Microsoft Help Desk Technician?

AspectMicrosoft Technical SupportMicrosoft Help Desk Technician
CertificationsMicrosoft Certified: Modern Desktop Administrator, CompTIA A+CompTIA A+, Microsoft Certified: Modern Desktop Administrator (preferred)
Work EnvironmentSupport centers, remote support, on-siteHelp desks, call centers, remote troubleshooting
Job FocusDiagnosing and resolving complex technical issues with Microsoft productsAssisting users with basic to intermediate Microsoft software/hardware problems
Industry UsageIT support, enterprise environments, MSPsCorporate, small business, retail

Microsoft Technical Support typically handles more complex issues and requires advanced certifications, working in diverse environments including remote and on-site support. Help Desk Technicians focus on user-level support, troubleshooting common problems, and often serve as the first point of contact for Microsoft product users. Both roles are essential in IT support but differ in scope and complexity.

Does Microsoft Technical Support have work from home jobs?

Microsoft Technical Support roles often offer remote work options, especially for customer service and technical assistance positions. These jobs typically require strong communication skills, familiarity with remote collaboration tools, and sometimes specific certifications or technical knowledge. Availability of work from home arrangements can vary by position and location, so it is advisable to check the specific job listing for remote work options.

Does Microsoft have technical support?

Microsoft Technical Support provides assistance for Microsoft products and services through various channels such as phone, chat, and online support. Support options may vary depending on the product, service plan, and region, and technical support agents are trained to troubleshoot issues and guide users through solutions.
More about Microsoft Technical Support jobs

What states have the most Microsoft Technical Support jobs?

States with the most job openings for Microsoft Technical Support jobs include:

Infographic showing various Microsoft Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support

3B Staffing LLC

Dallas, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Position: Technical Support

Location: 1401 Pacific Avenue Dallas, Texas

Duration: 8 Months

Worker Skills And Qualifications

Minimum Requirements:

Years

Skills/Experience

5

Experience in supporting an Enterprise Active Directory with working knowledge of at least one of the following environments:

5

Windows Server 2008 or 2012, Microsoft System Center 2008 or 2012, VMware ESX,

5

UNIX/ LINUX, EMC Networker. Must have working knowledge of GPO's and PowerSheII.

5

Demonstrated problem-solving and solution development skills and the ability to explain problems and propose solutions with rationale to management.

5

Must have advanced knowledge of system development and scripting with SCCM 2008/2012

Preferences:

Years

Skills/Experience

Certification

MCSE 2008 or 2012 (will not accept earlier)

Certification

MCSA 2008 or 2012 (will not accept earlier)

Certification

VMware VCP5 (later version is acceptable)

Certification

EMCBA (EMC Legato)

Certification

CompTia or Red Hat Linux (within last 5 years)