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Membership Manager Jobs in Raleigh, NC (NOW HIRING)

Whistleexpresscarwash

Site Manager

Fuquay Varina, NC

$34K - $75K/yr

Lead membership growth strategies, including sales coaching and service recommendations, based on ... Set and manage site-level sales, membership, labor, and operational targets * Lead sales ...

BarkSuds

Dog salon Manager

Cary, NC · On-site

$15/hr

Free food & snacks * Free uniforms Barksuds Cary Dog Salon asssitant manager (**You must have ... Confirming Barksuds memberships each day are active. * Making sure vaccination records are up to ...

Swinerton Incorporated

Project Manager

Raleigh, NC · On-site

Overall management of construction project resulting in successful project completion. POSITION ... membership, ClassPass fitness membership, and DashPass delivery membership. Voluntary benefits ...

Workout Anytime - Wilkins

Assistant Manager

Rolesville, NC · On-site

$2.0K - $4.0K/mo

Ability to consistently generate new club memberships by contacting leads generated through ... Ability to manage and coach others * Proficiency in computer skills, including word, excel, outlook ...

Workout Anytime - Wilkins

Assistant Manager

Raleigh, NC · On-site

$34K - $50K/yr

Ability to consistently generate new club memberships by contacting leads generated through ... Ability to manage and coach others * Proficiency in computer skills, including word, excel, outlook ...

European Wax Center

Assistant Sales Manager

Cary, NC · On-site

$16 - $18/hr

As an Assistant Sales Manager , you'll play a key role in the day-to-day success of the center by ... Help achieve monthly sales, membership, and guest retention goals * Coach the team on membership ...

Workout Anytime - Wilkins

Sales Manager

Raleigh, NC · On-site

$2.0K - $3.0K/mo

Ability to consistently generate new club memberships through contacting leads generated through ... Ability to manage and coach others * Proficiency in computer skills including word, excel, outlook ...

Stretch Zone

General Manager

Cary, NC · On-site

$40K - $55K/yr

Drive Studio Revenue through Membership Sales * Lead generation including Grass Roots Marketing and ... Ability to manage and drive all revenue from membership sales * Excellent communication and strong ...

Stretch Zone - 1100

General Manager

Cary, NC · On-site

$40K - $55K/yr

Drive Studio Revenue through Membership Sales * Lead generation including Grass Roots Marketing and ... Ability to manage and drive all revenue from membership sales * Excellent communication and strong ...

Workout Anytime

Assistant Manager

Raleigh, NC · On-site

$34K - $50K/yr

Ability to consistently generate new club memberships by contacting leads generated through ... Ability to manage and coach others * Proficiency in computer skills, including word, excel, outlook ...

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All JobsMembership JobsMembership Manager JobsMembership Manager Jobs in Raleigh, NC

Membership Manager information

See Raleigh, NC salary details

$24.3K

$56.2K

$87.5K

How much do membership manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for membership manager in Raleigh, NC is $56,181.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $66,600.00 per year, depending on experience, location, and employer.

What does a membership manager do?

A Membership Manager is responsible for overseeing the recruitment, retention, and engagement of members within an organization, association, or club. They develop strategies to attract new members, manage membership databases, and ensure current members are satisfied with their experience. Additionally, they often coordinate member communications, organize events, and analyze membership trends to improve services and grow the community.

What are the key skills and qualifications needed to thrive as a membership manager, and why are they important?

To thrive as a Membership Manager, you need strong organizational skills, experience in membership development, and a background in sales or customer service, often supported by a relevant degree. Familiarity with customer relationship management (CRM) software and membership database systems is typically required. Excellent interpersonal skills, attention to detail, and proactive problem-solving help build lasting relationships and drive member engagement. These skills are crucial for maintaining high retention rates, fostering community, and achieving organizational growth.

How does a membership manager typically collaborate with other departments to enhance member satisfaction?

Membership Managers often work closely with teams such as marketing, customer service, and events to ensure a seamless and engaging experience for members. They may coordinate with marketing to develop targeted campaigns, partner with events teams to create value-added programming, and share member feedback with leadership to inform organizational improvements. Effective communication and cross-functional teamwork are essential for identifying member needs and delivering high-quality services. This collaborative environment helps Membership Managers stay attuned to trends and maintain strong member relationships.

What is the difference between Membership Manager vs Membership Coordinator?

AspectMembership ManagerMembership Coordinator
CredentialsRelevant experience, sometimes certifications in membership management or nonprofit administrationSimilar credentials, often entry-level or associate certifications
Work EnvironmentOversees membership strategies, manages teams, and develops programsSupports membership activities, handles member inquiries, and assists with events
Employer & Industry UsageUsed in nonprofits, associations, clubs, and professional organizationsCommonly found in similar organizations, often as entry to mid-level roles

The main difference is that Membership Managers focus on strategic planning and leadership within membership programs, while Membership Coordinators handle day-to-day member support and event coordination. Both roles are essential in membership-driven organizations, but the Manager typically has broader responsibilities and oversight.

What are the most commonly searched types of Membership jobs in Raleigh, NC?

The most popular types of Membership jobs in Raleigh, NC are:

What job categories do people searching Membership Manager jobs in Raleigh, NC look for?

The top searched job categories for Membership Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Membership Manager jobs?

Cities near Raleigh, NC with the most Membership Manager job openings:

Membership Manager jobs near you
Infographic showing various Membership Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $56,181 per year, or $27 per hour.

Assistant Director, Member Services and Student Employment

NCSU

Raleigh, NC

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

North Carolina State University rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

461st of 621 rated colleges and universities

Job description

Posting Information
Posting Number PG194804EP Internal Recruitment No Working Title Assistant Director, Member Services and Student Employment Anticipated Hiring Range $65,000 - $75,000 Work Schedule Monday - Friday; 9:00am - 6:00pm; regular evening and weekend hours. Job Location Raleigh, NC Department Wellness and Recreation About the Department
The Division of Academic and Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.

NC State wants employees to achieve their highest potential at work. Learn more about our employee value proposition here (You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student.

NC State Wellness and Recreation empowers the Wolfpack community to thrive. Together, we explore and grow in these six elements of wellness: purpose, financial, physical, emotional, social, and community.

We value movement and inspire behaviors that improve health and well-being. Our programs, services, and facilities enhance academic success by assisting students in developing the skills and resilience needed for college and beyond.

To learn more about Wellness and Recreation and our mission, visit https://wellrec.dasa.ncsu.edu/about/.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:
  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year
  • Tuition and Academic Assistance
  • And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
NC State University is seeking an energetic, innovative, and student-centered leader to serve as the Assistant Director of Member Services and Student Employment. We are looking for a collaborative, proven leader who thrives in a fast-paced, results-oriented environment and is passionate about student success. The ideal candidate will empower both student and professional staff to cultivate world-class wellness and recreation programs, services, and facilities that enrich the student experience inside and outside the classroom.

The Assistant Director provides strategic leadership and management for Wellness and Recreation member services, point-of-sale (POS) and facility access software, and the department-wide student employment program. Additionally, the candidate will identify and develop alternative revenue streams while adding value to the student experience through special events and programming.

Specific responsibilities include:

Staff Supervision and Human Resource Management 
  • Direct Supervision: Provide strategic leadership, supervision, and
  • performance management for the Coordinator of Member Services and the Student Employment Specialist.
  • Indirect Supervision: Indirectly oversee approximately 120 student staff, ensuring the team delivers the highest level of customer service to students and members.
  • Department-Wide Student Employment: Manage the comprehensive student employment program (recruitment, hiring, onboarding, orientation, and training) for a department that employs approximately 650 student staff annually.
  • Process Optimization: Evaluate current HR workflows to identify efficiencies, develop Standard Operating Procedures (SOPs), and maintain comprehensive training materials for the department.
  • Payroll & Timekeeping: Oversee complex department-wide timekeeping and payroll processes to ensure data integrity and strict deadline compliance.
  • Student Recognition: Spearhead comprehensive student staff appreciation initiatives, including Student Employee Appreciation Week and university Wellness Days; plan, produce, and host the annual end-of-year awards ceremony for over 250 attendees to celebrate student staff achievements.

Membership Growth and Marketing 
  • Membership Management: Drive the strategic growth, forecasting, and optimization of Wellness and Recreation Member Services, directly overseeing annual membership and auxiliary revenues exceeding $900k.
  • Growth & Retention: Design, implement, and evaluate comprehensive recruitment and retention strategies; establish continuous sales pipelines for alumni, faculty, staff, and external community segments.
  • Community Engagement: Build strong relationships with Centennial Campus affiliates and organize special events to boost member satisfaction.
  • Marketing & Promotions: Develop high-impact marketing materials, targeted digital promotions, programmatic tours, and data-backed incentives to maximize conversion rates for prospective members.
Revenue Generation and Partnerships 
  • Auxiliary Revenue Streams: Identify and cultivate alternate revenue streams, including the conceptualization and execution of specialized member events, paid programming, and creative retail or facility rentals.
  • Corporate Partnerships: Assist with the design and execution of strategic marketing partnership/sponsorship programs; collaborate with external partners to maximize marketing packages and fundraising opportunities.
  • Financial Oversight: Manage the specific and direct fiscal budgets for Member Services, the student staff training program, and the student professional development fund.
Strategic Leadership and Systems Administration 
  • Leadership: Provide leadership and direction for Wellness and Recreation member services, point of sale and facility access software and student employment program by implementing goals, expectations and processes for programs and revenues.
  • Systems Administration: Provide strategic direction for the maintenance, upkeep, configuration, communication, and design of InnoSoft Fusion (the department's POS and facility access software) and FusionGO (the department's mobile application for program registration and facility access).
  • Compliance: Ensure all operations adhere to University, State, and Federal regulations, as well as specific departmental or governing body requirements.
  • Committee Leadership: Lead the Wellness and Recreation student training and development work team, as well as the Fusion department work team.
  • Data-Driven Evaluation: Serve on the Wellness and Recreation assessment work team; design satisfaction surveys, evaluate program efforts, and develop data-driven recommendations to implement new programs.
  • General Support: Assist as needed with all required departmental functions and university-wide initiatives.
Other Responsibilities
  • Assist as needed in all required departmental functions.
Qualifications
Minimum Education and Experience
  • Bachelor's degree in business administration, recreation or a related field plus alternative or equivalent professional training and experience.
Other Required Qualifications
  • Member Services and Student Employment Knowledge: Demonstrated understanding of national trends and best practices in member services and student employment.
  • Proactive and Independent: Proven ability to work independently, demonstrating initiative, critical thinking, and creativity.
  • Collaborative Team Player: Proven ability to collaborate, build partnerships, and contribute effectively to a fast-paced, results-oriented team.
  • Excellent Communication Skills: Exceptional written and verbal communication skills.
  • Commitment to Wellness: Passion for promoting healthy and active lifestyles.
Preferred Qualifications
  • Education: Master's degree in higher education administration, recreation or a related field.
  • Experience: 2+ years of professional experience leading collegiate recreation member services or student staff training programs.
  • Leadership: Demonstrated success in leading teams and managing professional staff.
Required License(s) or Certification(s)
N/A
Valid NC Driver's License required No Commercial Driver's License required No
Recruitment Dates and Special Instructions
Job Open Date 08/11/2026 Anticipated Close Date Open until filled Special Instructions to Applicants
Please attach a cover letter, resume, and contact information for at least three (3) professional references.
Position Details
Position Number 00105038 Position Type EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Mandatory - Adverse Weather Mandatory Designation - Emergency Events Non Mandatory - Emergency Event Department ID 244040 - Wellness and Recreation EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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About North Carolina State University

Sourced by ZipRecruiter

North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887

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