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Remote Membership Jobs in Raleigh, NC (NOW HIRING)

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Directive

B2B Marketing Manager(Remote US)

Raleigh, NC · Remote

$80K - $85K/yr

... membership to Headspace 💪 Physical - Gympass 🛫 Time Off - Unlimited PTO (2-week minimum ... Work Environment Requirements As a remote-first company, you'll have the ability to work from ...

Amenities Health

Concierge Longevity Physician

Raleigh, NC · On-site +1

$15 - $19.50/hr

Our virtual-first, membership-based model pairs market-leading digital infrastructure with a high ... No maneuvering long clinic hallways, no "surprise" overbooks-just fully remote, modern, and ...

DAN

TravelAssist Case Manager

Durham, NC · On-site +1

$19 - $24.50/hr

... membership and insurance benefits when involved in a medical emergency while away from home ... remote work arrangement. Details will be discussed during the interview process

Frost PLLC

Senior Tax Manager

Raleigh, NC · On-site +1

Hybrid/Remote Opportunities after one year * Competitive compensation * Generous Paid Time Off (PTO ... Internal learning opportunities * Paid membership to business, civic, and professional ...

Oscar Health

Sales Executive, Southeast

Raleigh, NC · Remote

$75K - $98K/yr

As a Sales Executive, you will play a crucial role in driving membership growth for the business by ... This is a remote position based in the field, open to candidates who reside in North Carolina. Your ...

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Remote Membership information

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How much do remote membership jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote membership in Raleigh, NC is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $23.61 per hour, depending on experience, location, and employer.

What are some typical challenges faced in a Remote Membership position, and how are they managed?

One of the main challenges in a Remote Membership role is maintaining strong member engagement and satisfaction without face-to-face interaction. Clear and proactive communication, timely responses to member inquiries, and utilizing digital engagement tools help bridge this gap. Team members often collaborate virtually, using chat platforms and regular video meetings to ensure seamless workflows and consistent member experiences. By staying organized and leveraging technology, you can effectively manage multiple member requests and contribute to the team’s goals from a remote setting.

What is a Remote Membership job?

A Remote Membership job typically involves managing and supporting membership programs for organizations, such as subscription services, professional associations, or online communities. Responsibilities may include processing memberships, providing customer support, handling renewals, and maintaining member databases. These roles are performed remotely, requiring strong communication, organization, and customer service skills.

What are the key skills and qualifications needed to thrive in the Remote Membership position, and why are they important?

To excel in a Remote Membership role, strong customer service skills, experience with membership management platforms, and a background in account administration are essential. Familiarity with CRM systems, online communication tools like Slack or Zoom, and sometimes certification in customer relationship management are advantageous. Excellent written communication, problem-solving abilities, and the capacity to work independently make someone stand out. These skills ensure efficient onboarding, retention, and support of members in a remote environment, contributing to the organization's success.

What are the most commonly searched types of Membership jobs in Raleigh, NC? The most popular types of Membership jobs in Raleigh, NC are:
What are popular job titles related to Remote Membership jobs in Raleigh, NC? For Remote Membership jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Membership jobs in Raleigh, NC look for? The top searched job categories for Remote Membership jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Membership jobs? Cities near Raleigh, NC with the most Remote Membership job openings:
Remote Membership jobs near you
Infographic showing various Remote Membership job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,380 per year, or $20.4 per hour.
Member Service Representative - Remote North Carolina!!

Member Service Representative - Remote North Carolina!!

S3 Shared Service Solutions, LLC

Raleigh, NC • Remote

$19.23 - $19.73/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 3 days ago

Job description

Member Service Representative (Competitive Pay plus incentives) - College Grads and Bilingual (Spanish) candidates are a plus! This is a Remote position! Candidates must live in North Carolina!

APPLY DIRECTLY by visiting our website: www.s3cuso.com - click on current openings - Member Service Representative - Apply to Corporate location in Linthicum/Baltimore but use North Carolina address in your application!

OVERVIEW

The Service Representative will respond to member inquires via telephone regarding membership, banking products, services and rates while providing friendly, accurate and speedy service. He/she will also resolve member issues timely and thoroughly, seeking to exceed member expectations on every call. The position will utilize knowledge of products, data systems and web based applications to provide information and remedy member service issues.

Higher level responsibilities will also include the following: Responding to online banking and bill payment inquiries; troubleshoot connectivity issues for online banking and bill payment; resolve ID/password access issues; prepare professionally written responses to email inquiries, ensuring that the member’s response is completed within established time-frames; research and resolve member bill payment issues within service level agreement standards. We will also partner with business partners to resolve member disputes and educate members about bill payment functionality for future use. Service Representatives will also be expected to complete all required compliance documentation for wire transfer requests in order to minimize potential fraud. Successful representatives may also be asked to act in a mentor capacity for newly hired representatives.

S3 has a commitment to excellence and the highest standards of member service. Our values and beliefs are critical to the success and growth of the business and they were all created with a unique cultural foundation.

RESPONSIBILITIES

  • Respond to member and potential member phone inquiries on membership, products and services.
  • Navigate system applications as needed to resolve inquiries.
  • Provide timely, friendly, and accurate service in building member relationships; determine member eligibility; provide guidance to members in order to meet their financial needs.
  • Accurately verify, document, and process all member transactions.
  • Prioritize workload based on mandatory requirements and member service level agreements.
  • Safeguard member accounts and information for privacy and accuracy.
  • Resolve complaints by communicating with other departments and/or partners as needed.
  • Provide extraordinary service by resolving problems thoroughly.
  • Perform and process account maintenance, fulfillment requests, research requests, etc.
  • Work in collaboration with other team members
  • Recognize and escalate issues.
  • Email Inquiries: respond to, resolve and troubleshoot members’ questions /issues. Adhere to response time and quality goals.
  • Bill Payment: research and resolve complex payment issues. Interact with vendors, payees and members to research issues. Uncover root cause of problems, correct accounts and communicate actions taken to members. Educate members on proper use of service.
  • Other duties as assigned.

QUALIFICATIONS

  • Minimum of 2 years of Financial Institution or Customer Service experience.
  • College degree preferred or relevant work experience may be considered.
  • Basic computer knowledge in Microsoft environment and internet.
  • Strong analytical skills with a high degree of accuracy.
  • Ability to work flexible hours.
  • Ability to adhere to a pre-determined schedule
  • Positive attitude and team-oriented.
  • Exceptional verbal and written communication skills.
  • Ability to work in a multi-tasking environment.
  • Demonstrate member service skills.
  • Working knowledge of online banking systems and bill payment service.
  • Troubleshooting and problem-solving skills that potentially lead to process improvement

Company Description

The S3 corporate office is located in the Baltimore/Washington corridor, S3 Shared Service Solutions, LLC is a credit union service organization (CUSO) that is guided by a relentless focus to meet and exceed the expectations of the credit unions we serve. As a solutions-based operations support provider, our client base is comprised of leading financial institutions with combined assets in excess of $18 billion with over 900,000 members.
S3 implements and supports collaborative business solutions for our partner credit unions in the areas of Deposit Operations, Real Estate Lending, Consumer Lending, Collections, and Call Center Operations. Striving for excellence in everything we do, our goal is to deliver high-quality, cost-effective services to our credit union partners so they can invest in the futures of their organizations and most importantly, their members. #ZR