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Membership Manager Jobs Near Me

Membership Experience Specialist- North YMCA

Columbus, OH · On-site

$15.75 - $19.75/hr

... management, completes required outreach to members as directed, and places memberships on hold or performs membership cancellations in accordance with training, policies and procedures. * Ensures ...

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$25K

$57.8K

$90K

How much do membership manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for membership manager in the United States is $57,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $68,500.00 per year, depending on experience, location, and employer.

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A map of the United States highlighting the number of Membership Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Membership Manager job openings in each state, with California having the most at 2 and Alaska the least at 0.

Membership Experience Director - Reynoldsburg YMCA

YMCA

Reynoldsburg, OH • On-site

Full-time

Re-posted 26 days ago


YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,987 frontline employees who took The Breakroom Quiz

573rd of 772 rated non-profit organizations


Job description

  • Thinks, acts, communicates and behaves as a cause-driven leader and role model for other staff and members when it comes to desired staff behaviors and healthy living practices.
  • Assists the Executive Director in directing the volunteer activities (policy and program) of the branch.
  • Represents and promotes the YMCA in the local community.
  • Develops, maintains, and models collaborative and positive working relationships with community agencies, other organizations, and businesses in the service delivery area.
  • Oversees the hiring, training, and supervision of membership staff and volunteers.
  • Maintains a leadership presence at the Welcome desk so as to effectively role model welcome desk and enrollment best practices and to coach staff in both functional areas.
  • Develops, manages, and monitors the branch membership budget and meets or exceeds budget targets.
  • Develops and directs high quality relationship-based member engagement strategies. Models relationship-building skills (including Listen First) in all interactions with staff, volunteers, members, and the community.
  • Fosters a climate of innovation to develop member-focused programs which support the Y mission, goals, and strategies.
  • Directs branch marketing and communication efforts to effectively communicate benefit to
    the community.
  • Serves as a member of Y management and supports the overall objectives of the YMCA.
  • Leads continuous improvement efforts focused upon established key Association benchmarks.
  • Collaborates with the branch executive director and management team to ensure the safe and responsible operation of the Y including rotating responsibilities for overall facility supervision and program coverage.
  • Works with the Branch Executive Director on day-to-day operations, special projects and annual campaign, and helps monitor branch programs and services to ensure they are of high quality and meeting the needs of members and program participants.
  • May assume acting Executive Director responsibilities when asked to by the Executive Director.
  • Performs duties in the branch as assigned (building coverage, special events, etc.).

SUPERVISORY RESPONSIBILITIES:

Directly supervises 2-25 employees in the membership department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, screening, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems


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