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Medicare Customer Service Jobs (NOW HIRING)

Connie Health

Accurately document all sales and service activities in the CRM system * Collaborate with managers, trainers, and team members to refine skills and achieve individual and team goals * Support ...

Connie Health

Medicare Sales Representative

Adell, WI · On-site

Accurately document all sales and service activities in the CRM system * Collaborate with managers, trainers, and team members to refine skills and achieve individual and team goals * Support ...

Connie Health

Medicare Sales Representative

Miami, FL · On-site

Accurately document all sales and service activities in the CRM system * Collaborate with managers, trainers, and team members to refine skills and achieve individual and team goals * Support ...

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Medicare Customer Service information

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How much do medicare customer service jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for medicare customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Medicare Customer Service job?

A Medicare Customer Service job involves assisting customers with Medicare-related inquiries, including coverage options, claims, billing, and enrollment. Representatives provide guidance, resolve issues, and ensure customers understand their benefits. Strong communication and problem-solving skills are essential for addressing concerns effectively. This role often requires knowledge of Medicare policies and regulations to deliver accurate information.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level consulting, specialized medical professionals such as surgeons or anesthesiologists, and certain executive roles like CEOs or investment bankers. These positions often require advanced skills, extensive experience, and sometimes certifications or licenses, and may involve high-pressure environments or significant responsibility.

Is CSR a good entry level position?

A Medicare Customer Service (CSR) position is typically considered an entry-level role that requires strong communication skills and basic knowledge of healthcare plans. It often involves handling customer inquiries, providing information, and using customer service tools, making it suitable for individuals starting their careers in healthcare or customer support.

What are the key skills and qualifications needed to thrive in the Medicare Customer Service position, and why are they important?

To thrive as a Medicare Customer Service representative, you need a solid understanding of Medicare policies, healthcare terminology, and customer service practices, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required, and some employers may prefer experience with healthcare compliance certifications like HIPAA. Strong communication, patience, and problem-solving skills help deliver clear, empathetic support to diverse clients. These competencies ensure efficient resolution of client inquiries and compliance with regulatory guidelines, which are vital for both customer satisfaction and organizational integrity.

What is the highest paid customer service job?

In customer service roles, senior management positions such as Customer Service Directors or Vice Presidents tend to have the highest salaries, often exceeding six figures annually. These roles require extensive experience, leadership skills, and often involve overseeing large teams or strategic operations.

What are some common daily responsibilities for Medicare Customer Service representatives?

Medicare Customer Service representatives typically spend their days answering phone calls or online inquiries from Medicare beneficiaries, assisting with questions about coverage, claims, enrollment, and billing. They may also guide clients through the process of resolving issues, updating account information, or explaining complex policy details in clear terms. Representatives often document each interaction using specialized platforms and collaborate with other departments, such as claims processing or provider relations, to ensure members' needs are fully addressed. The work emphasizes attention to detail, patience, and the ability to handle confidential healthcare information professionally.

How to become a Medicare reviewer?

To become a Medicare reviewer, typically one needs a background in healthcare, such as nursing, medical billing, or health administration, along with knowledge of Medicare policies. Relevant experience in claims processing or medical review is often required, and certifications like the Certified Medicare Professional (CMP) can be beneficial. Strong analytical skills and attention to detail are essential for evaluating claims and documentation accurately.
More about Medicare Customer Service jobs
What cities are hiring for Medicare Customer Service jobs? Cities with the most Medicare Customer Service job openings:
What are the most commonly searched types of Medicare Customer Service jobs? The most popular types of Medicare Customer Service jobs are:
What states have the most Medicare Customer Service jobs? States with the most job openings for Medicare Customer Service jobs include:
What job categories do people searching Medicare Customer Service jobs look for? The top searched job categories for Medicare Customer Service jobs are:
Medicare Customer Service jobs near you
Infographic showing various Medicare Customer Service job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Medicare Client Executive

Kapnick & Company, Inc.

Ann Arbor, MI • On-site

Full-time

Posted 23 days ago

Job description

Description:

Medicare Sales Representative


Join our dynamic team as a Medicare Sales Representative, where you will play a vital role in expanding our Medicare segment through community engagement, educational outreach, and building meaningful relationships with individuals transitioning into Medicare. At Kapnick, we are committed to delivering exceptional service and fostering long-term client loyalty, all while upholding our core values and maintaining our reputation as a leader in the insurance industry.


Key Responsibilities:

- Achieve new business production goals within the Medicare market, including Medicare Advantage, Medicare Supplement, and Part D plans.

- Develop and maintain a grassroots prospect pipeline through community engagement, networking, and outreach initiatives.

- Educate prospective clients about Medicare options, benefits, and plan features to facilitate informed decision-making.

- Service existing clients to ensure ongoing satisfaction, address questions, and support their changing needs.

- Represent Kapnick Insurance professionally and consistently in the community, reinforcing our brand and core values.

- Collaborate with internal teams to ensure seamless onboarding and ongoing support for new clients.

- Stay informed about industry changes, plan updates, and regulatory requirements affecting Medicare products.




Kapnick is dedicated to fostering a collaborative, inclusive, and growth-oriented environment. We offer competitive compensation, ongoing training, and opportunities for professional development. If you are passionate about helping others and thrive in a community-focused role, we invite you to join our team and contribute to our continued success.

Requirements:

Skills and Qualifications:

- Proven experience in Medicare sales, insurance, or related customer service roles.

- Strong interpersonal and communication skills, with the ability to educate and build trust with clients.

- Knowledge of Medicare plans, regulations, and the healthcare landscape.

- Ability to develop and sustain a prospect pipeline through community involvement and outreach.

- Self-motivated with a results-driven mindset and excellent organizational skills.

- Valid insurance license in relevant states or the ability to obtain one.

- Bachelor's degree or equivalent experience preferred.

Apply