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Medicare Customer Service Jobs (NOW HIRING)

Accurately document all sales and service activities in the CRM system * Collaborate with managers, trainers, and team members to refine skills and achieve individual and team goals * Support ...

Accurately document all sales and service activities in the CRM system * Collaborate with managers, trainers, and team members to refine skills and achieve individual and team goals * Support ...

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Customer Support Representative - Medicaid & Medicare Insurance ( Remote Working Setup after Training ) Location: Tampa Bay, FL Our client is a leading provider of health insurance services ...

Accurately document all sales and service activities in the CRM system * Collaborate with managers, trainers, and team members to refine skills and achieve individual and team goals * Support ...

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Medicare Customer Service information

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$26

How much do medicare customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for medicare customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Medicare Customer Service job?

A Medicare Customer Service job involves assisting customers with Medicare-related inquiries, including coverage options, claims, billing, and enrollment. Representatives provide guidance, resolve issues, and ensure customers understand their benefits. Strong communication and problem-solving skills are essential for addressing concerns effectively. This role often requires knowledge of Medicare policies and regulations to deliver accurate information.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level consulting, specialized medical professionals such as surgeons or anesthesiologists, and certain executive roles like CEOs or investment bankers. These positions often require advanced skills, extensive experience, and sometimes certifications or licenses, and may involve high-pressure environments or significant responsibility.

Is CSR a good entry level position?

A Medicare Customer Service (CSR) position is typically considered an entry-level role that requires strong communication skills and basic knowledge of healthcare plans. It often involves handling customer inquiries, providing information, and using customer service tools, making it suitable for individuals starting their careers in healthcare or customer support.

What are the key skills and qualifications needed to thrive in the Medicare Customer Service position, and why are they important?

To thrive as a Medicare Customer Service representative, you need a solid understanding of Medicare policies, healthcare terminology, and customer service practices, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required, and some employers may prefer experience with healthcare compliance certifications like HIPAA. Strong communication, patience, and problem-solving skills help deliver clear, empathetic support to diverse clients. These competencies ensure efficient resolution of client inquiries and compliance with regulatory guidelines, which are vital for both customer satisfaction and organizational integrity.

What is the highest paid customer service job?

In customer service roles, senior management positions such as Customer Service Directors or Vice Presidents tend to have the highest salaries, often exceeding six figures annually. These roles require extensive experience, leadership skills, and often involve overseeing large teams or strategic operations.

What are some common daily responsibilities for Medicare Customer Service representatives?

Medicare Customer Service representatives typically spend their days answering phone calls or online inquiries from Medicare beneficiaries, assisting with questions about coverage, claims, enrollment, and billing. They may also guide clients through the process of resolving issues, updating account information, or explaining complex policy details in clear terms. Representatives often document each interaction using specialized platforms and collaborate with other departments, such as claims processing or provider relations, to ensure members' needs are fully addressed. The work emphasizes attention to detail, patience, and the ability to handle confidential healthcare information professionally.

How to become a Medicare reviewer?

To become a Medicare reviewer, typically one needs a background in healthcare, such as nursing, medical billing, or health administration, along with knowledge of Medicare policies. Relevant experience in claims processing or medical review is often required, and certifications like the Certified Medicare Professional (CMP) can be beneficial. Strong analytical skills and attention to detail are essential for evaluating claims and documentation accurately.
More about Medicare Customer Service jobs
What cities are hiring for Medicare Customer Service jobs? Cities with the most Medicare Customer Service job openings:
What are the most commonly searched types of Medicare Customer Service jobs? The most popular types of Medicare Customer Service jobs are:
What states have the most Medicare Customer Service jobs? States with the most job openings for Medicare Customer Service jobs include:
Infographic showing various Medicare Customer Service job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Medicare Sales Representative

Medicare Sales Representative

Connie Health Inc

Arabi, LA โ€ข On-site

Full-time

Medical, Retirement, PTO

Posted 4 days ago


Job description

Description:

About Connie Health

Connie Health is a fast-growing Medicare brokerage on a mission to empower older Americans to make confident, worry-free Medicare plan decisions. We offer a tech-enabled Medicare navigation platform that combines an AI-driven technology with local Medicare experts to help people select optimal healthcare plans and navigate their benefits. Our culture is mission-driven, collaborative, and innovative, as we strive to transform healthcare through data-driven insights and personalized guidance. We value Relationships First, Data-Driven decision making, and being Accountable in delivering unbiased, high-quality advice to our members.


At Connie Health, weโ€™re revolutionizing the way older Americans navigate Medicare.As we expand into new and existing markets, weโ€™re seeking a Medicare Sales Representative.


Role Overview


As a Medicare Sales Representative, you will be assisting customers, primarily via phone, in selecting and enrolling in health insurance plans. This role may include handling inbound calls, providing product information, answering questions, and guiding customers through the enrollment process. You will be responsible for meeting sales targets, adhering to compliance standards, and providing a positive customer experience.


What Youโ€™ll Do

  • Serve as a trusted advisor to Medicare beneficiaries, helping them confidently navigate their insurance options
  • Conduct in-depth needs assessments via phone to understand each client's healthcare and coverage requirements
  • Educate clients on Medicare options, election periods, and available services to help them make informed decisions
  • Match beneficiaries with the most suitable health plans based on their unique needs
  • Guide clients through the enrollment process with care, accuracy, and personalized support
  • Build meaningful relationships while delivering excellent, solutions-focused customer service
  • Qualify inbound leads and create new sales opportunities through proactive engagement
  • Consistently meet or exceed sales goals while tracking performance and progress
  • Stay current on CMS regulations, HIPAA policies, and Medicare compliance requirements
  • Accurately document all sales and service activities in the CRM system
  • Collaborate with managers, trainers, and team members to refine skills and achieve individual and team goals
  • Support additional duties and special projects as needed


Requirements:

What You Bring

  • 2โ€“3 years of Medicare sales experience
  • Active Health & Life Insurance License
  • Current AHIP certification
  • Strong technical skills and comfort using multiple systems (iOS, Salesforce, Five9, Slack preferred)
  • Excellent verbal and written communication skills
  • Bilingual a plus


Why Join Connie Health?

  • Generous vacation policy and paid holidays
  • Comprehensive health insurance coverage
  • 401(k) with company match
  • A collaborative, mission-driven, and innovative culture
  • Remote work flexibility and growth opportunities


We are proud to be an Equal Opportunity Employer and are committed to building a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.