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Medical Receptionist Jobs in Alberta (NOW HIRING)

AgeCare

Receptionist - AgeCare Dawson

Calgary, AB · On-site

The Receptionist performs a variety of accounting functions, clerical and receptionist duties ... Post secondary education in a related field (e.g., Medical/Office Assistant) is considered an asset.

TLC Laser Eye Centres

Receptionist

Calgary, AB

You are responsible for updating the medical records and appointments software after each patient ... You have experience as a receptionist, medical secretary, or administrative assistant in a doctor ...

TLC Laser Eye Centres

Receptionist

Calgary, AB

RECEPTIONIST | TLC Calgary SW Working atTLC Laser EyeCentre (an affiliated entity of Vision Group ... You are responsible for updating the medical records and appointments software after each patient ...

TLC Laser Eye Centres

Receptionist

Calgary, AB · On-site

You are responsible for updating the medical records and appointments software after each patient ... You have experience as a receptionist, medical secretary, or administrative assistant in a doctor ...

CASA Mental Health

Receptionist - Casual

Edmonton, AB · On-site

Medical Office Assistant or equivalent * One-to-two years of administrative experience in a medical setting. Conditions of Employment * A satisfactory Criminal Records Check. This would be the ...

Agriterra Equipment

Receptionist

Lloydminster, AB · On-site

We are looking for an exceptional Receptionist to join our team in Lloydminster, AB . We are looking for someone who is great with customers, and employees, detail-oriented, and can balance competing ...

Raymond James Ltd.

Receptionist

Edmonton, AB · On-site

CA$40K - CA$50K/yr

Receptionist How does the role impact the organization? This role will be reporting to the Branch Administrator, providing ongoing administrative support to the branch, and its clients. As the branch ...

Park Place Seniors Living

Receptionist

Edmonton, AB · On-site

Reporting to and supporting the Site Leader, the Receptionist/ Clerk is usually the first point of contact for anyone entering the Park Place Home, thus must be a positive, outgoing and informed ...

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Medical Receptionist information

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

Is a medical receptionist a good career?

A medical receptionist is a vital role in healthcare settings, responsible for managing patient appointments, records, and communication. It offers opportunities for stable employment, customer service skills development, and typically requires basic computer and communication skills. The career can lead to advancement in healthcare administration with experience and additional training.

Is it hard being a medical receptionist?

Being a medical receptionist involves managing patient interactions, scheduling appointments, and handling administrative tasks, which can be fast-paced and require strong organizational and communication skills. The job often requires multitasking, attention to detail, and proficiency with office software, but it can be manageable with experience and training.

What are the requirements to be a medical receptionist?

Medical receptionists typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and electronic health records. Some employers may prefer previous experience in healthcare settings or certification in medical office administration.
More about Medical Receptionist jobs

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The most popular types of Medical Receptionist jobs in Alberta are:

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For Medical Receptionist jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Medical Receptionist jobs in Alberta look for?

The top searched job categories for Medical Receptionist jobs in Alberta are:

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For Medical Receptionist jobs in AB, the most frequently searched job titles are:

Medical Receptionist jobs near you
Infographic showing various Medical Receptionist job openings in Alberta as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 100% In-person job distribution.

Medical Receptionist - Casual

Grande Prairie, AB • On-site

Family Medicine & Associates
See more jobs at Family Medicine & Associatesexternal

Other

Posted 25 days ago

Job description

Job Description: Medical Receptionist (Casual)

Schedule: Monday - Friday 



Reporting to the Clinic Manager, the Receptionist serves as the primary point of contact for patients entering the clinic and plays an important role in creating a welcoming, professional, and positive experience. Strong interpersonal and customer service skills are essential in supporting patients, physicians, staff, and members of the public.

Key responsibilities include managing incoming telephone calls, greeting and checking in patients, scheduling and coordinating appointments, responding to general inquiries, and providing administrative support to support the efficient day-to-day operations of the clinic.


Duties and Responsibilities

  • Greet and register all patients upon arrival in a professional and friendly manner
  • Answer multi-line phones
  • Schedule and manage patient appointments
  • Configures EMR appointment scheduler
  • Provide patients with support and guidance as needed
  • Completes daily EMR tasks as assigned
  • Update patient information in the EMR
  • Maintain a clean and efficiently ran reception and waiting room space
  • Sorts mail and monitors electronic and manual faxes
  • Other general administrative duties


Qualifications

  • Previous medical reception experience
  • Education in medical office assisting or health care aide is considered an asset.
  • Criminal Record and Vulnerable Sector check
  • Ability to multitask and prioritize tasks
  • Excellent communication and problem solving skills
  • Experience working with MS office suites
  • Familiarity with Med Access EMR software preferred
  • Enthusiastic and thrives in a fast paced and changing environment
  • Strong attention to detail


Applicants in consideration will be required to adhere to a criminal record search. We thank you for your interest, however, only qualified applicants will be contacted. Out-of-province/country applications will not be considered.