Medical Office Manager Jobs in Rio Rancho, NM (NOW HIRING)

Job Title: Office Manager

We are seeking a highly organized, proactive, and detail-oriented Office Manager to oversee daily office operations, staff coordination, onboarding, scheduling, and administrative functions in a fast-paced healthcare/clinical environment. The Office Manager will play a key leadership role in supporting clinic operations, employee management, workflow efficiency, and technology systems while ensuring a professional and collaborative workplace.

The ideal candidate is a strong communicator, skilled problem-solver, and experienced leader who can manage multiple priorities while supporting staff and operational excellence.

Key Responsibilities

Human Resources & Employee Management

• Manage employee attendance and workforce systems, including:
• • Monitoring employee clock-in/clock-out activity through iSolved
  • Reviewing and approving PTO requests / employee timecards.
• Support recruitment and onboarding efforts:
• • Coordinate with HR to create job postings and review candidates
  • Send onboarding paperwork to selected candidates
  • Conduct candidate interviews and assist in hiring decisions
  • Notify management of job offers, compensation, and selected candidates
  • Track employee 90-day evaluation periods and coordinate supervisor evaluations
  • Ensure benefits information is distributed to new employees
  • Create and update employee job descriptions with HR.
• Supervise onboarding and training of new employees:
• • Oversee employee orientation and training
  • Ensure staff are properly trained on workflows, systems, compliance etc.
  • Conduct weekly check-ins with new hires during their first 90 days

Office Administration & Operations

• Coordinate with IT vendors regarding system access, server permissions, and technical support when needed.
• Manage employee access to internal portals and systems.
• Learn and maintain document management systems, including DocuWare
• Ensure employee files are updated and maintained electronically

·       Manage clinician licensing and credentialing processes to maintain compliance.

·       Coordinate meetings and events with external partners.

·       Scan and process electronic checks through banking platforms.

·       Manage petty cash, including monthly balancing and reporting

·       Maintain employee records, including birthdays and anniversaries

·       Distribute annual employee performance evaluations to supervisors

·       Support departments with form creations.

·       Maintain office organization, including shared staff areas.

Electronic Health Records (eCW) Administration

• Maintain employee access and profiles in eClinicalWorks (eCW), including:
• • Adding new employees and assigning role memberships
  • Configuring employee visibility and permissions
  • Updating user statuses and terminating access when needed
  • Managing staff scheduling, templates, and provider availability
  • Locking/unlocking staff notes as needed
  • Managing out-of-office scheduling, meetings, and clinic blocks
  • Updating provider schedules and staff availability
  • Assisting staff with technical support coordination

Clinic Coordination

• Oversee clinic scheduling and operational calendars for all 3 locations
• Collaborate with remote offices to manage scheduling changes
• Ensure staffing availability and operational readiness for clinic dates

Staff Leadership & Performance Management

• Serve as the primary point of contact for staff attendance concerns, scheduling updates, and workplace issues

·       Schedule and facilitate monthly and bi-monthly meetings (Doctors, Management, Billing, Chemo, and Staff), including agenda creation, Zoom setup, and meeting minutes

·       Address employee concerns related to HR, technology, and interpersonal matters

·       Conduct disciplinary meetings and assist with performance management

·       Participate in employee termination procedures when necessary

·       Foster teamwork, accountability, and open communication across departments

Operational Oversight & Workflow Management

• Conduct monthly meetings with department leaders to improve workflow efficiency
• Hold weekly meetings with key coordinators to ensure schedules, workflows, and operational needs are addressed
• Monitor clinic readiness and ensure procedures are prepared in advance
• Provide weekly operational status updates to Operations Manager regarding issues requiring attention

Qualifications

• Previous experience in office management, healthcare administration, clinic operations, or a similar leadership role preferred
• Strong organizational and multitasking skills
• Excellent communication and conflict-resolution skills
• Ability to maintain confidentiality and professionalism in sensitive situations
• Strong attention to detail and ability to work independently

Preferred Skills

• Experience working in a healthcare or medical office environment
• Knowledge of employee scheduling, onboarding, and payroll systems
• Experience coordinating across multiple departments and locations
• Familiarity with ECW scheduling systems and Microsoft Office.
• Ability to lead teams and improve operational workflows

Schedule

Full-time ( Monday to Friday 08:00am to 05:00pm)

Location

Albuquerque, NM

Compensation

$28–$34/hour (depending on experience).