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Medical Administrative Assistant Jobs in Rochester, NY

FLACRA

Administrative Assistant

Farmington, NY · On-site

$16.50 - $16.90/hr

In accordance with the organization's mission, vision and values, the Outpatient Administrative Assistant is responsible for assisting and supporting the Manager of the Outpatient Clinic. The ...

New

Highland Hospital

Administrative Assistant

Rochester, NY · On-site

$21 - $27.88/hr

Administrative Assistant Department/Cost Center: 603 - Nursing Professional Development Provides secretarial support for Nursing Professional Development, assigned nursing leadership group, and ...

HUNT Real Estate

Administrative Assistant

Batavia, NY · On-site

$18 - $20/hr

The Branch Administrative Assistant supports our Real Estate Sales Professionals in the administrative function of their duties to effectively service clients and customers. Additionally, this ...

onsemi

Administrative Assistant

Hopewell, NY · On-site

$25.53 - $44.76/hr

We're seeking a highly organized, polished, and proactive Administrative Assistant with ... medical condition, genetic information, military or veteran status, gender identity, gender ...

Robert Half

Administrative Assistant

Rochester, NY · On-site

$19 - $22/hr

We are looking for a detail-oriented Administrative Assistant to support daily office operations in Rochester, New York. This contract opportunity with permanent potential is ideal for someone who ...

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All JobsMedical Administrative JobsMedical Administrative Assistant JobsMedical Administrative Assistant Jobs in Rochester, NY

Medical Administrative Assistant information

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How much do medical administrative assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for medical administrative assistant in Rochester, NY is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.03 per hour, depending on experience, location, and employer.

What is a medical administrative assistant?

Medical administrative assistants are professionals who handle the administrative and clerical tasks in healthcare settings such as hospitals, clinics, and doctors' offices. Their responsibilities include scheduling appointments, managing patient records, handling billing and insurance paperwork, and communicating with patients and healthcare staff. They play a crucial role in ensuring the smooth operation of medical offices, allowing healthcare providers to focus on patient care.

What is an administrative medical assistant?

An administrative medical assistant oversees the front desk area of a healthcare facility. These clerical professionals specialize in handling the day-to-day administration of the facility so that physicians, nurses, and other medical staff can serve patients efficiently. As an administrative medical assistant, your job duties include providing customer service support to patients, scheduling appointments, filing insurance claims, and handling patient billing. You must also be well-versed on the latest HIPAA and JCAHO mandates concerning patient privacy and rights.

What are the key skills and qualifications needed to thrive as a medical administrative assistant?

To thrive as a Medical Administrative Assistant, you need strong organizational skills, attention to detail, and a solid understanding of medical terminology, typically supported by a high school diploma or relevant certification. Familiarity with practice management software, electronic health records (EHR) systems, and medical billing processes is essential. Excellent communication, professionalism, and the ability to multitask make someone stand out in this role. These skills and qualities ensure efficient office operations, accurate patient records, and a positive experience for both patients and healthcare providers.

What are some common challenges medical administrative assistants face when managing patient scheduling and how can they overcome them?

Medical Administrative Assistants often encounter challenges such as last-minute cancellations, overlapping appointments, and managing high patient volumes. To address these, effective use of scheduling software, clear communication with patients about policies, and proactive confirmation calls or reminders can help minimize disruptions. Staying organized and adaptable is key, as is collaborating closely with clinical staff to prioritize urgent cases and ensure a smooth patient flow.

What is the difference between Medical Administrative Assistant vs Medical Secretary?

AspectMedical Administrative AssistantMedical Secretary
CredentialsTypically requires a certificate or diploma in medical administrationOften requires similar certifications, but may also have secretarial training
Work EnvironmentHospitals, clinics, private practicesDoctors' offices, clinics, healthcare facilities
Job DutiesScheduling, billing, patient records, administrative tasksScheduling, correspondence, managing patient files, administrative support

Both roles support healthcare operations with administrative tasks, but Medical Administrative Assistants often have broader responsibilities including billing and coding, while Medical Secretaries focus more on correspondence and scheduling. The roles are similar and sometimes overlap, but the Medical Administrative Assistant position generally requires more specialized training in medical administration.

More about Medical Administrative Assistant jobs

What are the most commonly searched types of Medical Administrative jobs in Rochester, NY?

The most popular types of Medical Administrative jobs in Rochester, NY are:

What are popular job titles related to Medical Administrative Assistant jobs in Rochester, NY?

For Medical Administrative Assistant jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Medical Administrative Assistant jobs in Rochester, NY look for?

The top searched job categories for Medical Administrative Assistant jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Medical Administrative Assistant jobs?

Cities near Rochester, NY with the most Medical Administrative Assistant job openings:

Medical Administrative Assistant jobs near you
Infographic showing various Medical Administrative Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 18% Part Time, and 8% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $43,867 per year, or $21.1 per hour.

Administrative Assistant

Person Centered Services

Rochester, NY • On-site

$18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Person Centered Services (New York) rating

8.1

Company rating: 8.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Why Work For Person Centered Services?
When you join the Person Centered Services team, you can make a difference in the lives of people with intellectual and developmental disabilities, while also reaching your own career goals.
Benefits for full-time positions include:
  • 20 Days of paid time off (PTO) in your first year! Increasing to 25 Days in your second year!
  • 13 Paid Holidays
  • Comprehensive health insurance plans for you to choose what best fits your needs (Medical, Dental & Vision)
  • 401(k) - the Company matches 50% of the first 6% up to a maximum of 3%
  • Company paid benefits: basic life insurance, long-term disability, and a Lifestyle Spending Account with a benefit of up to $500 set aside for employees to spend on wellness eligible expenses!
  • Employee Discount and Wellness Programs - Currently providing 3 paid hours per week for exercise, volunteering or personal wellness!
  • Professional development opportunities including mentorship program options and ongoing coaching

New Employee Orientation (NEO)
  • All new team members participate in NEO offered Monday - Friday both onsite and online.
  • Day one includes in-person training at our West Seneca, NY office, where new team members are introduced to our culture, values, and the foundation of Care Coordination.

Administrative assistant, operations
JOB SUMMARY
The Administrative Assistant for Operations is responsible for providing administrative and operational support to Care Coordination and Support Department team members through management of office operations, document processing, records management, mail coordination, customer service, and administrative workflows.
ESSENTIAL FUNCTIONS
  • Complete program-related typing, copying, data entry, and other administrative tasks, including preparation of letters, correspondence, records, reports, and confidential documentation.
  • Upon notification within the Single Point of Contact (SPOC), distribute Life Plans to individuals supported and their representatives in accordance with organizational policies and procedures using the method identified by the Care Coordinator (mail, email, or other approved methods).
  • Receive and process returned Life Plan signatures through mail and electronic communication in accordance with established procedures.
  • Distribute, upload, and organize supporting documentation within the Electronic Medical Record (EMR) while appropriately notifying necessary parties and maintaining accurate records.
  • Maintain department trackers, spreadsheets, databases, and other tools used to support operational workflows and monitor completion of assigned tasks.
  • Upload and submit required documentation to statewide databases, authorization systems, and regulatory platforms, including CAS/CANS Assessments and other required records.
  • Complete administrative tasks associated with new enrollments, including distribution and processing of required documents such as Welcome Letters, Notices of Decision (NOD), and other enrollment materials.
  • Assist with internal and external audit activities, including document retrieval, distribution, uploading, tracking, and follow-up activities related to audit findings and corrective actions.
  • Receive, process, sort, scan, distribute, and maintain incoming mail, documentation, and records in accordance with organizational procedures, records retention requirements, and confidentiality standards.
  • Support records management activities, including document scanning, filing, archival, retention, and destruction in accordance with organizational policies and regulatory requirements.
  • Serve as a professional and responsive point of contact for team members, providers, individuals supported, families, and external stakeholders by responding to routine inquiries and routing concerns to appropriate staff.
  • Monitor assigned work queues and administrative tasks, prioritize workload appropriately, and escalate barriers that may impact service delivery or compliance.
  • Utilize organizational systems and technology, including Microsoft 365 applications, SharePoint, EMR platforms, electronic filing systems, and other administrative software to support daily operations.
  • Participate in workflow standardization, and process improvement initiatives designed to improve efficiency, consistency, and service quality.
  • Maintain confidentiality of protected health information and other sensitive organizational information in accordance with agency policies and applicable regulations.
  • Perform other duties as assigned.

OTHER DUTIES
  • Commits to a respectful, just, and supportive environment for all individuals and team members aligning with the organization's commitment to inclusion and belonging.
  • Other duties as necessary or assigned.

KNOWLEDGE, SKILLS & ABILITIES
  • Ability to work independently, use available resources to solve problems, proactively approach professional responsibilities, and complete work in a timely manner.
  • Knowledge of Microsoft Word and Excel
  • Strong oral and written communication skills, and organizational skills
  • Ability to keep sensitive and privileged information confidential
  • Demonstrates cultural competence

EDUCATION & EXPERIENCE
  • High School Diploma/GED required.
  • Associates Degree, preferred.
  • Familiarity with I/DD provider agencies, OPWDD, or Health Homes, preferred.
  • Office Experience preferred
  • Experience creating and utilizing tracking systems in Excel preferred.
  • Must have access to reliable transportation and be willing to travel regularly within the service area

Click Here to View Full Job Description
Person Centered Services has a commitment to equal employment opportunity for all staff and applicants for employment. Employment decisions including, but not limited to, those such as staff selection, performance evaluation, administration of benefits, working conditions, staff programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical hereditary cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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