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Medical Administrative Assistant Jobs in Rochester, NY

Allied Digestive Health

Medical Secretary 2

Rochester, NY · On-site

$19 - $22/hr

Certification as a Medical Secretary or Medical Administrative Assistant (e.g., CMAA, CMAS). * Experience with specific EHR platforms such as Epic, Cerner, or Meditech. * Knowledge of medical billing ...

Allied Digestive Health

Medical Secretary 2

Rochester, NY · On-site

$18 - $20/hr

High school diploma or equivalent required; completion of a medical secretary or administrative assistant program preferred. * Minimum of two years of experience in a medical office or healthcare ...

Cirrus Manor

Administrative Assistant

Rochester, NY

$22 - $25/hr

Administrative Assistant - Adult Care Facility We are hiring an organized, dependable Administrative Assistant to support our leadership team and ensure efficient office operations. Job Summary: The ...

RadNet

Radiologist Administrative Assistant

Rochester, NY · On-site

$16.50 - $21.50/hr

The Radiology Assistant is responsible for providing administrative and scheduling support for the ... Medical terminology knowledge * Recent work experience in a medical/radiology office (preferred) We ...

RadNet

Radiologist Administrative Assistant

Rochester, NY

$16.50 - $21.50/hr

The Radiology Assistant is responsible for providing administrative and scheduling support for the ... Medical terminology knowledge * Recent work experience in a medical/radiology office (preferred) We ...

RadNet

Radiologist Administrative Assistant

Rochester, NY · On-site

$16.50/hr

The Radiology Assistant is responsible for providing administrative and scheduling support for the ... Medical terminology knowledge * Recent work experience in a medical/radiology office (preferred) We ...

RadNet

Radiologist Administrative Assistant

Rochester, NY

$16.50 - $21.50/hr

The Radiology Assistant is responsible for providing administrative and scheduling support for the ... Medical terminology knowledge * Recent work experience in a medical/radiology office (preferred) We ...

Horizon Health

Administrative Assistant

Batavia, NY · On-site

$18.26 - $19.78/hr

Apply to be an Administrative Assistant today! "The thing I love the most about my job as an ... Supporting the day to day needs of our clinical and medical staff which includes managing, triaging ...

Horizon

Administrative Assistant

Batavia, NY · On-site

$18.26 - $19.78/hr

Apply to be an Administrative Assistant today! "The thing I love the most about my job as an ... Supporting the day to day needs of our clinical and medical staff which includes managing, triaging ...

pcscco

Administrative Assistant

Rochester, NY

$17.75 - $24/hr

Administrative assistant, operations JOB SUMMARY The Administrative Assistant for Operations is ... Distribute, upload, and organize supporting documentation within the Electronic Medical Record (EMR ...

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Medical Administrative Assistant information

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How much do medical administrative assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for medical administrative assistant in Rochester, NY is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.03 per hour, depending on experience, location, and employer.

What is a medical administrative assistant?

Medical administrative assistants are professionals who handle the administrative and clerical tasks in healthcare settings such as hospitals, clinics, and doctors' offices. Their responsibilities include scheduling appointments, managing patient records, handling billing and insurance paperwork, and communicating with patients and healthcare staff. They play a crucial role in ensuring the smooth operation of medical offices, allowing healthcare providers to focus on patient care.

What is an administrative medical assistant?

An administrative medical assistant oversees the front desk area of a healthcare facility. These clerical professionals specialize in handling the day-to-day administration of the facility so that physicians, nurses, and other medical staff can serve patients efficiently. As an administrative medical assistant, your job duties include providing customer service support to patients, scheduling appointments, filing insurance claims, and handling patient billing. You must also be well-versed on the latest HIPAA and JCAHO mandates concerning patient privacy and rights.

What are the key skills and qualifications needed to thrive as a medical administrative assistant?

To thrive as a Medical Administrative Assistant, you need strong organizational skills, attention to detail, and a solid understanding of medical terminology, typically supported by a high school diploma or relevant certification. Familiarity with practice management software, electronic health records (EHR) systems, and medical billing processes is essential. Excellent communication, professionalism, and the ability to multitask make someone stand out in this role. These skills and qualities ensure efficient office operations, accurate patient records, and a positive experience for both patients and healthcare providers.

What are some common challenges medical administrative assistants face when managing patient scheduling and how can they overcome them?

Medical Administrative Assistants often encounter challenges such as last-minute cancellations, overlapping appointments, and managing high patient volumes. To address these, effective use of scheduling software, clear communication with patients about policies, and proactive confirmation calls or reminders can help minimize disruptions. Staying organized and adaptable is key, as is collaborating closely with clinical staff to prioritize urgent cases and ensure a smooth patient flow.

What is the difference between Medical Administrative Assistant vs Medical Secretary?

AspectMedical Administrative AssistantMedical Secretary
CredentialsTypically requires a certificate or diploma in medical administrationOften requires similar certifications, but may also have secretarial training
Work EnvironmentHospitals, clinics, private practicesDoctors' offices, clinics, healthcare facilities
Job DutiesScheduling, billing, patient records, administrative tasksScheduling, correspondence, managing patient files, administrative support

Both roles support healthcare operations with administrative tasks, but Medical Administrative Assistants often have broader responsibilities including billing and coding, while Medical Secretaries focus more on correspondence and scheduling. The roles are similar and sometimes overlap, but the Medical Administrative Assistant position generally requires more specialized training in medical administration.

More about Medical Administrative Assistant jobs

What are the most commonly searched types of Medical Administrative jobs in Rochester, NY?

The most popular types of Medical Administrative jobs in Rochester, NY are:

What are popular job titles related to Medical Administrative Assistant jobs in Rochester, NY?

For Medical Administrative Assistant jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Medical Administrative Assistant jobs in Rochester, NY look for?

The top searched job categories for Medical Administrative Assistant jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Medical Administrative Assistant jobs?

Cities near Rochester, NY with the most Medical Administrative Assistant job openings:

Medical Administrative Assistant jobs near you
Infographic showing various Medical Administrative Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 18% Part Time, and 8% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $43,867 per year, or $21.1 per hour.

Medical Secretary 2

Allied Digestive Health

Rochester, NY • On-site

$19 - $22/hr

Full-time

Re-posted 17 days ago

Allied Digestive Health rating

8.0

Company rating: 8.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

About the Role:

The Medical Secretary 2 plays a critical role in ensuring the smooth and efficient operation of healthcare facilities by providing advanced administrative support to medical staff. This position involves managing patient communications, scheduling appointments, and maintaining accurate medical records with a high degree of confidentiality and professionalism. The Medical Secretary 2 acts as a liaison between patients, healthcare providers, and insurance companies, facilitating clear and timely information exchange. This role requires a strong understanding of medical terminology, healthcare procedures, and regulatory compliance to support clinical operations effectively. Ultimately, the Medical Secretary 2 contributes to enhancing patient care quality by ensuring administrative processes are handled accurately and efficiently.

Minimum Qualifications:

  • High school diploma or equivalent required; associate degree or higher in a related field preferred.
  • Minimum of 2 years of experience in a medical administrative or secretarial role within a healthcare setting.
  • Proficiency in medical terminology and healthcare documentation standards.
  • Strong computer skills, including experience with electronic health record (EHR) systems and standard office software (e.g., Microsoft Office Suite).
  • Excellent verbal and written communication skills with the ability to handle sensitive information confidentially.

Preferred Qualifications:

  • Certification as a Medical Secretary or Medical Administrative Assistant (e.g., CMAA, CMAS).
  • Experience with specific EHR platforms such as Epic, Cerner, or Meditech.
  • Knowledge of medical billing and coding processes.
  • Familiarity with healthcare regulatory requirements including HIPAA and OSHA standards.
  • Bilingual abilities, particularly in Spanish or other commonly spoken languages in the United States healthcare environment.

Responsibilities:

  • Manage complex scheduling for patient appointments, procedures, and follow-ups, coordinating with multiple healthcare providers and departments.
  • Prepare, review, and maintain patient medical records, ensuring accuracy, completeness, and compliance with privacy regulations such as HIPAA.
  • Serve as the primary point of contact for patient inquiries, providing clear and compassionate communication regarding appointments, billing, and medical information.
  • Coordinate insurance authorizations and billing processes by liaising with insurance companies and verifying patient coverage details.
  • Support healthcare providers by preparing correspondence, reports, and documentation necessary for patient care and administrative purposes.
  • Maintain office supplies and equipment, ensuring the administrative environment is organized and efficient.
  • Assist in training and mentoring junior administrative staff to uphold departmental standards and procedures.

Skills:

The Medical Secretary 2 utilizes strong organizational and multitasking skills daily to manage complex scheduling and maintain accurate patient records. Effective communication skills are essential for interacting with patients, healthcare providers, and insurance representatives, ensuring clarity and professionalism in all exchanges. Proficiency with electronic health record systems and office software enables efficient documentation and data management, supporting clinical workflows. Knowledge of medical terminology and billing processes allows the Medical Secretary 2 to accurately process insurance authorizations and assist with billing inquiries. Additionally, problem-solving and interpersonal skills are employed to address patient concerns and support team collaboration within the healthcare setting.

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