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Manufacturing Customer Service Rep Jobs (NOW HIRING)

Fives

Customer Service Representative

Cleveland, OH · On-site

$15.50 - $21/hr

... Customer Service Representative to join our team in Cleveland, OH. Fives North American Combustion ... From designing and manufacturing cutting-edge burners and industrial furnaces to installing and ...

DXP

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

... Customer Service Representative to join our team in a fast-paced industrial distribution ... and manufacturing customers. This role is responsible for managing customer relationships ...

Consolidated Metco

Customer Service Representative

Monroe, NC · On-site

$14.75 - $20.25/hr

Manufacturing-related CSR experience * Class 8/automotive and/or Plastics product experience * SAP (or another ERP system such as Oracle or JD Edwards) experience * Bilingual and able to read, write ...

GRAFF

Customer Service Representative

Oak Creek, WI · On-site

$15.25 - $20.75/hr

Support field sales staff including Regional Managers and Manufacturer's Sales Reps. * ... A strong customer focus and approach with outstanding customer service skills. * The ability to ...

Manufacturing Company

Customer Service Rep

Warwick, RI · On-site

$20 - $22/hr

About the job Customer Service Rep This position is for a Customer Service Representative who acts ... in a manufacturing environment. * Education: A High School Diploma or GED is required. An ...

Technipower

Customer Service Representative

Sanford, ME · On-site

$49K - $52K/yr

In this role, you will be working as a Customer Service Representative for a client in the manufacturing industry. This position will be responsible for acting as a liaison between the company and ...

Da-Pro Rubber

Customer Service Representative

Tulsa, OK · On-site

$13.75 - $18.75/hr

The CSR is the main communication hub for the Sales Team to the Manufacturing Team and has the ability to bring departments together to provide top notch customer service. The successful candidate is ...

Guhring Inc

Customer Service Representative

Brookfield, WI · On-site

$15 - $20.50/hr

Title Customer Service Representative About the Organization Guhring is a world-class manufacturer of round shank cutting tools for the metalworking industry, also a provider of top-quality coating ...

Dimond Connect

Customer Service Representative

Tustin, CA · On-site

$16.75 - $22.75/hr

Our client in the apparel manufacturing space is hiring a Customer Service Representative! About the Role We are looking for a Customer Service Representative who is customer-focused, detail-oriented ...

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Manufacturing Customer Service Rep information

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How much do manufacturing customer service rep jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for manufacturing customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Manufacturing Customer Service Rep position, and why are they important?

To thrive as a Manufacturing Customer Service Rep, you need a solid understanding of manufacturing processes, product knowledge, and strong communication skills, usually supported by a high school diploma or associate degree. Familiarity with ERP systems, order management software, and CRM tools is commonly required, along with basic proficiency in Microsoft Office. Standout candidates excel in problem-solving, adaptability, and building rapport with both customers and internal teams. These skills are crucial for efficiently resolving customer inquiries and ensuring a smooth flow of information between production, sales, and clients.

What are the typical daily responsibilities of a Manufacturing Customer Service Rep?

As a Manufacturing Customer Service Rep, your day will often involve processing customer orders, answering product or order status inquiries, and coordinating with production and shipping teams to ensure timely delivery. You will frequently troubleshoot issues, update customers on their order progress, and resolve any discrepancies or complaints. Collaboration with colleagues in sales, logistics, and production is common as you work together to meet customer needs. This role is fast-paced and requires strong organizational skills to manage multiple accounts and tasks simultaneously, giving you valuable experience in supply chain and client relationship management.

What is a Manufacturing Customer Service Rep job?

A Manufacturing Customer Service Rep serves as the main point of contact between customers and a manufacturing company. They handle inquiries about products, orders, lead times, and logistics while ensuring customer satisfaction. Their responsibilities include processing orders, coordinating with production and shipping teams, and resolving any issues that arise. Strong communication, problem-solving, and attention to detail are key skills in this role.

More about Manufacturing Customer Service Rep jobs
What cities are hiring for Manufacturing Customer Service Rep jobs? Cities with the most Manufacturing Customer Service Rep job openings:
What states have the most Manufacturing Customer Service Rep jobs? States with the most job openings for Manufacturing Customer Service Rep jobs include:
What job categories do people searching Manufacturing Customer Service Rep jobs look for? The top searched job categories for Manufacturing Customer Service Rep jobs are:
Manufacturing Customer Service Rep jobs near you
Infographic showing various Manufacturing Customer Service Rep job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Triangle

Minneapolis, MN • On-site

$23 - $26/hr

Full-time

Posted 3 days ago

Job description

Job Title: Customer Service Representative (CSR)
Company: Triangle Dies & Supplies (DFC Manufacturing Group)
Location: Brooklyn Park, MN
Job Type: Full-time | Hourly (Non-exempt)

About Triangle Dies & Supplies

Triangle Dies & Supplies is a long-standing manufacturer of steel rule cutting dies and die supplies that supports packaging and converting customers with specialized tooling solutions. We're known for delivering responsive service, strong product knowledge, and dependable turnaround times. As part of the DFC Manufacturing Group, we offer stability, growth, and the support of a broader manufacturing network.

If you enjoy being the key connection between customers, sales, design/CAD, and production-and you thrive in a fast-paced, deadline-driven environment-this role is for you.

Position Summary

The Customer Service Representative (CSR) is responsible for coordinating customer orders from start to finish while ensuring accuracy, clear communication, and on-time delivery. You will serve as the primary point of contact for customers and sales reps, working closely with internal teams to keep jobs moving smoothly through the production process.

Key Responsibilities

  • Serve as the primary contact for customers and sales reps regarding specifications, pricing, and order status

  • Review incoming orders and customer-provided materials for completeness and accuracy; verify details and approvals

  • Coordinate job scheduling with internal production teams and outside vendors as needed

  • Communicate proactively throughout production to resolve issues, confirm details, and ensure customer satisfaction

  • Enter orders, maintain job records, and manage priorities/logs to support on-time completion

  • Partner with design/CAD teams on artwork coordination, revisions, and file readiness

  • Prepare packing slips and shipping documentation; provide invoicing details to Accounts Receivable

  • Support additional customer service and administrative tasks as needed to keep operations running smoothly

Qualifications

  • High school diploma or equivalent required (Associate degree preferred)

  • 3–5 years of customer service experience (manufacturing or printing/packaging environment preferred)

  • Strong attention to detail and organization; ability to manage multiple priorities and deadlines

  • Excellent communication skills (phone, email, and in-person) with a customer-first mindset

  • Proficiency with Microsoft Office (Excel, Outlook, Word) and ability to learn order entry/ERP systems

  • Helpful but not required: ability to read/interpret blueprints or CAD drawings; comfort with basic math and problem-solving

Work Environment

This role is primarily in an office setting within a production environment. You may occasionally interact with the plant floor and production teams. The work is deadline-driven and requires accuracy, responsiveness, and professionalism.