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Manufacturing Customer Service Rep Jobs Near Me

Brenntag AG

Customer Service Representative

Hebron, OH · On-site

$14.75 - $20/hr

Customer Service Representative The Customer Service Representative is responsible for creating a ... Chemical Distribution or Manufacturing is a plus. * Must have the capacity to problem solve, work ...

New Flyer

Customer Service Representative

Delaware, OH · On-site

$15.25 - $20.75/hr

... manufacturing that are past due. * * Reconcile all sales order discrepancies with customer such as ... The Customer Service Representative (CSR) will perform all the daily transactional activities ...

UASA

Customer Service Representative

Columbus, OH · On-site

$15/hr

Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR). Central Ohio Appliance Repair, a family ...

PCA

Customer Service Representative

Newark, OH · On-site

$46K - $60K/yr

Customer Service Representative As a Fortune 500 company, Packaging Corporation of America (PCA) is ... Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Columbus, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Columbus, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

pca

Customer Service Representative

Newark, OH · On-site

$14.75 - $20/hr

The Customer Service Representative is responsible for providing superior service to customers ... Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.

dbi

Customer Service Representative

Columbus, OH

$15.50 - $21/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

ODW Logistics

Customer Service Representative

Groveport, OH · On-site

$15.25 - $20.50/hr

The CSR works directly with the warehouse leadership team, employees and customers. The Warehouse Customer Service Representative (CSR) handles all administrative duties relating to the receiving ...

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Manufacturing Customer Service Rep information

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How much do manufacturing customer service rep jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for manufacturing customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
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What cities are hiring for Manufacturing Customer Service Rep jobs? Cities with the most Manufacturing Customer Service Rep job openings:
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Manufacturing Customer Service Rep jobs near you
A map of the United States highlighting the number of Manufacturing Customer Service Rep job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Manufacturing Customer Service Rep job openings in each state, with California having the most at 2 and Alaska the least at 0.

Customer Service Representative

Brenntag AG

Hebron, OH • On-site

$14.75 - $20/hr

Other

Medical, Retirement

Re-posted 19 days ago

Job description

Customer Service Representative

The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer.

Job Description:
  • Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer.
  • Verifies all shipping, billing, pricing, and purchase order information.
  • Enters special instructions related to orders, customer requests/code maintenance, and notes.
  • Update customer files with quoted pricing, new items, address changes, delivery instructions, etc.
  • Communicate and provide necessary support to sales staff while in the field.
  • Regularly communicates with internal and external customers on various issues.
  • Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary.
  • Audits customer purchase orders for pricing, quantity, terms of sale, requested ETA (if applicable), carrier, special shipping instructions, and double-checking other's orders.
  • Documents and resolves customer complaints.
  • Process customer product returns in a timely manner and in accordance with prescribed and documented procedures.
  • Responsible for Compliance, Regulations, and Policy Alignment across daily functions ensuring that the service provided to our customers meets Safety, Quality and Regulatory expectations, along with any other relevant company policies and procedures.
Education and Experience:
  • 2+ years of experience in Customer Service or similar discipline.
  • Chemical Distribution or Manufacturing is a plus.
  • Must have the capacity to problem solve, work independently, and consistently demonstrate strong listening, speaking and decision-making skills.
  • Excellent interpersonal skills with a passion for collaboration.
  • Skilled at working in a fast-paced, deadline-driven environment to prioritize heavy workload and multitasking.
  • Dedication to teamwork, customer satisfaction, and results.
  • Excellent written/oral communication skills.
  • Willingness to work overtime, have on-call hours, or work after hours.
  • Keeping calm when on customer calls.
  • Experience with Microsoft Office Suite, ERP/CRM systems, and team collaboration tools.
Our Offer:
  • We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
  • Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
  • Paid parental leave
  • Education assistance program
  • Employee assistance program
  • Various healthcare plan options as well as 401(k)

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