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Manager Salesforce Support Engineer Jobs in Raleigh, NC

Salesforce Technical Lead

Raleigh, NC · On-site

$54 - $71.50/hr

... and support to developers. • Development Skills: • Strong proficiency in Apex programming ... management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of ...

You manage urgency based on customer impact and own each case until the customer's problem is ... Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft ...

... labor management, payroll, business intelligence, and more into one seamless experience. Our ... About the Role We are seeking an Application Support Engineer with strong SQL Server experience to ...

You manage urgency based on customer impact and own each case until the customer's problem is ... Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft ...

... labor management, payroll, business intelligence, and more into one seamless experience. Our ... About the Role We are seeking an Application Support Engineer with strong SQL Server experience to ...

Senior Salesforce DevOps Engineer

Raleigh, NC · Hybrid

$126K - $162K/yr

Ability to support the full application life cycle - architect, design, development, testing and ... Manage the lifecycle of change requests and deploying any changes to Production * Provide ...

Senior Salesforce DevOps Engineer

Raleigh, NC · Hybrid

$126K - $162K/yr

Ability to support the full application life cycle - architect, design, development, testing and ... Manage the lifecycle of change requests and deploying any changes to Production * Provide ...

Position Summary We are looking for a Global Support Engineer I who can support a remote-first ... The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems ...

1-20- Salesforce Developer

Raleigh, NC · On-site

$54 - $71.50/hr

The work involves collaborating with business analysts, product managers, product owners, project ... Interface with internal and external technical support personnel. * Investigate, research, and ...

We are looking for a skilled VoIP Support Engineer to join our voice repair operations team. In ... your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Data Engineer - SAP / Salesforce

Raleigh, NC · Hybrid

$111K - $133K/yr

... our Salesforce and SAP ecosystem. This is a 6-month contract opportunity located in Raleigh, NC ... support our global reporting objectives. * Work closely with product managers, developers ...

Showing results 41-60

Manager Salesforce Support Engineer information

See Raleigh, NC salary details

$36.9K

$81.9K

$144.8K

How much do manager salesforce support engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager salesforce support engineer in Raleigh, NC is $81,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $101,600.00 per year, depending on experience, location, and employer.

What is the difference between Manager Salesforce Support Engineer vs Salesforce Support Engineer?

AspectManager Salesforce Support EngineerSalesforce Support Engineer
CertificationsSalesforce Certified Administrator, Advanced Support certificationsSalesforce Certified Administrator, Support certifications
Work EnvironmentLeads support teams, manages escalations, strategic planningProvides technical support, resolves user issues, maintains Salesforce instances
ResponsibilitiesTeam management, process improvement, client communicationIssue troubleshooting, user training, system maintenance

The main difference is that the Manager Salesforce Support Engineer oversees support teams and strategic initiatives, while the Salesforce Support Engineer focuses on technical issue resolution and user support. The manager role involves leadership and planning, whereas the support engineer role is more hands-on with technical tasks.

What are the most commonly searched types of Salesforce Support Engineer jobs in Raleigh, NC?

The most popular types of Salesforce Support Engineer jobs in Raleigh, NC are:

What are popular job titles related to Manager Salesforce Support Engineer jobs in Raleigh, NC?

For Manager Salesforce Support Engineer jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Manager Salesforce Support Engineer jobs in Raleigh, NC look for?

The top searched job categories for Manager Salesforce Support Engineer jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Manager Salesforce Support Engineer jobs?

Cities near Raleigh, NC with the most Manager Salesforce Support Engineer job openings:

Application Support Engineer

Artech Information System LLC

Cary, NC • On-site

Full-time

Re-posted 28 days ago


Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

    Good experience in the Pharma Manufacturing domain
    Should have experience working in any of the Manufacturing and engineering systems like SBOL , Delta V, PI or any other Manufacturing applications used in the Pharma labs
    Communicate and coordinate with application users to resolve their application issues and requests
    Should have experience Investigating, debugging and resolving Level 3 or escalated application issues. Coordinate issue resolution and site communications
    Deal with end-users directly, understanding their needs and resolving their issues in manufacturing space
    Proactively identifying issues, independently resolves routine issues, escalates more complex issues as required
    Implement configuration changes, Perform technical tasks software installations, environment refreshes, backups, performance measurement for supported applications in manufacturing space
    Service follow up and resolution of escalated service issues and deficiencies as required.
    Assess the impact of IT monthly maintenance activities and communicate the information to manufacturing application owners
    Co-ordinate in scheduling the planned updates for IT systems in manufacturing space
    Perform system maintenance tasks (e.g., performance monitoring, incident management, metrics, knowledge management documentation)
    Root cause analysis for support issues to determine cause of failures or incidents
    Emergency escalations to appropriate groups to ensure timely resolution of incidents (i.e., escalations to infrastructure teams, Level 3 teams, or vendors)
    Reduce tickets; improve ticket resolution time, and meet SLAs to reduce cost of systems support

Qualifications

Pharma Manufacturing Experience is mandatory

Additional Information
Contact Information:
(973) 507-7572
Krishnaveni.B(at)artechinfo.com

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992