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Manager Salesforce Support Engineer Jobs in Raleigh, NC

Infosys

Production Support Engineer

Raleigh, NC · On-site

$40.75 - $53.25/hr

Required : • Experience with Production support management for business-critical applications, batch monitoring and alert management • Experience with Data reconciliation and validation across ...

United IT Solutions

Salesforce Architect

Raleigh, NC · On-site

$67 - $83/hr

... developers who are implementing them! Your scope of influence will include (but is not limited to ... Manages solution design from conception to delivery * Primarily responsible for producing ...

United IT

Salesforce Architect

Raleigh, NC · On-site

$67 - $83/hr

... developers who are implementing them! Your scope of influence will include (but is not limited to ... Manages solution design from conception to delivery * Primarily responsible for producing ...

Diverse Lynx

Salesforce Solution Architect

Durham, NC · On-site

$100K - $140K/yr

... DevOps and CI/CD tool and best practices Roles & Responsibilities * Responsible for designing scalable, secure architecture within Salesforce Life Sciences Cloud to support the Patient Central CRM ...

Focused HR Solutions

1-20- Salesforce Developer

Raleigh, NC · On-site

$54 - $71.50/hr

The work involves collaborating with business analysts, product managers, product owners, project ... Interface with internal and external technical support personnel. * Investigate, research, and ...

Apply Early

AA2IT

Salesforce Business Analyst

Raleigh, NC · On-site

... Solution Support • Collaborate with solution architects, developers, and vendors to design ... release management processes (e.g., CI/CD pipelines, change sets) • Troubleshoot and resolve ...

VDart

Salesforce Business Analysts

Durham, NC · On-site

Work closely with Admins, Developers, Architects, and PMs to ensure requirements are implemented ... Provide training materials, documentation, and change management support. Integrating Salesforce ...

Datavant

Salesforce Solutions Architect

Raleigh, NC · On-site

$67 - $83/hr

Serve as the trusted technical advisor across business, product, and engineering, ensuring proposed ... Ability to manage multiple high-priority initiatives and communicate trade-offs clearly to both ...

Deloitte

Salesforce CTA, Associate Vice President

Raleigh, NC · On-site

$54 - $71.50/hr

Support business development activities by contributing to proposals, solutioning discussions, and ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...

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Showing results 1-20

All JobsManager Salesforce Support Engineer JobsManager Salesforce Support Engineer Jobs in Raleigh, NC

Manager Salesforce Support Engineer information

See Raleigh, NC salary details

$36.9K

$81.9K

$144.8K

How much do manager salesforce support engineer jobs pay per year?

As of Jul 5, 2026, the average yearly pay for manager salesforce support engineer in Raleigh, NC is $81,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $101,600.00 per year, depending on experience, location, and employer.

What is the difference between Manager Salesforce Support Engineer vs Salesforce Support Engineer?

AspectManager Salesforce Support EngineerSalesforce Support Engineer
CertificationsSalesforce Certified Administrator, Advanced Support certificationsSalesforce Certified Administrator, Support certifications
Work EnvironmentLeads support teams, manages escalations, strategic planningProvides technical support, resolves user issues, maintains Salesforce instances
ResponsibilitiesTeam management, process improvement, client communicationIssue troubleshooting, user training, system maintenance

The main difference is that the Manager Salesforce Support Engineer oversees support teams and strategic initiatives, while the Salesforce Support Engineer focuses on technical issue resolution and user support. The manager role involves leadership and planning, whereas the support engineer role is more hands-on with technical tasks.

What are the most commonly searched types of Salesforce Support Engineer jobs in Raleigh, NC? The most popular types of Salesforce Support Engineer jobs in Raleigh, NC are:
What are popular job titles related to Manager Salesforce Support Engineer jobs in Raleigh, NC? For Manager Salesforce Support Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Manager Salesforce Support Engineer jobs in Raleigh, NC look for? The top searched job categories for Manager Salesforce Support Engineer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Manager Salesforce Support Engineer jobs? Cities near Raleigh, NC with the most Manager Salesforce Support Engineer job openings:
Manager Salesforce Support Engineer jobs near you
Salesforce Developer - Durham NC (Hybrid)

Salesforce Developer - Durham NC (Hybrid)

My3Tech Inc

Durham, NC • On-site

$50.25 - $66.50/hr

Other

Posted 10 days ago

Job description

Job: Salesforce Developer
Location: Research Triangle Park, Durham NC 27709 (Hybrid)
Q1. Please list all Salesforce Certifications and the year they were received. The certifications will be validated.
Q2. Please provide a brief description of recent professional development work in Salesforce.
Client requires the assistance of a contract resource to serve as a Salesforce Developer. The primary purpose of this position is to design, develop, test, and deploy customized Child Welfare solutions within the Salesforce platform. The work involves collaborating with various stakeholders to understand business requirements and translating them into efficient and scalable technical solutions for the Child Welfare program.
The person in this position must have Salesforce ecosystem expertise. They will need to be able to customize and configure Salesforce to meet specific business needs. They will develop and maintain Apex code, Visualforce pages, Lightning components, and integrations between the client Technology System and stakeholder technology platforms. The work involves collaborating with business analysts, product managers, product owners, project managers, and end-users to gather and refine requirements. This position will design and implement scalable solutions that adhere to Salesforce best practices and coding standards. They will perform system testing, debugging, and deployment of applications within the Salesforce environment. The person in this position will also create and maintain documentation related to the development and configuration activities. Furthermore, they will stay updated on Salesforce releases, features, and best practices to ensure optimal system performance and sustainability.
Responsibilities and Duties:
  • Provide technical expertise by coding and developing solutions using Salesforce technologies, such as Apex, Visualforce, and Lightning components.
  • Customize and configure Salesforce based on specific business needs, including creating and modifying objects, fields, workflows, and other platform features.
  • Interface with internal and external technical support personnel.
  • Investigate, research, and implement new technologies and interfaces.
  • Work on integrating Salesforce with other systems, ensuring seamless data flow and functionality across different platforms.
  • Perform unit testing on developed solutions to identify and fix any issues. Collaborate with quality assurance teams when applicable.
  • Track and manage development activities and workflows in Jira Scrum boards and Kanban boards.
  • Conduct reviews/Joint Application Development (JAD) sessions with stakeholders that will result in complete understanding and documentation of the business and technical requirements.
  • Perform impact analysis of requirements on existing and proposed software applications and information systems.
  • Create system designs and utilize existing design patterns that satisfy system needs that are sustainable now and into the future.
  • Review and analyze user requests and other information, and design appropriate systems that align with strategic direction.
  • Prepare all required effort documentation for review by organizational unit management (and clients, if appropriate).
  • Prepare project plans that include resource requirement projections.
  • Troubleshoot code, software applications and data issues.
  • Address any issues or bugs that arise, utilizing debugging tools and techniques to identify and resolve problems in the Salesforce environment.
  • Proactively monitor and support all production applications/information systems from both hardware and software perspectives for both current efficiencies and improvement.
  • Engage in discussions with business analysts, end-users, and other team members to clarify requirements, address questions, and ensure alignment between technical solutions and business objectives.
  • Facilitate/participate in technical committees and governance meetings as required.
  • Write technical documentation and diagrams, and as requested, assist with training materials/user manuals.
  • Maintain documentation for ongoing and completed development tasks, including code comments, process flow diagrams, and configuration details.
  • Assure organizational unit and team standards and procedures are applied to all work efforts by mentoring team members.
  • Enforce peer review procedures, where needed, to meet expected quality standards.
  • Assure that approved methodologies are used.
  • Conduct or participate in system design and source code walk-throughs.
  • Ensure security measures are followed as data stewards in support of all applications and the Federal, SCIO, DHHS, and DHHS IT privacy and security polices, and standards are always being enforced.
  • Review security scan results and remediate vulnerabilities in the specified timeframes.
  • Look for opportunities to optimize existing processes, enhance system performance, and suggest improvements to enhance the overall Salesforce environment.

Required:
  1. Experience as salesforce developer/administrator - required 10 years
  2. Experience with lightning component development - Required 7 Years
  3. Experience developing and maintaining Apex code and Apex Tests - Required 7 Years
  4. Experience developing and maintaining Visualforce pages - Required 3 Years
  5. Experience with Salesforce integrations of 3rd Party apps - Required 7 Years
  6. Experience with data migrations from legacy systems - Required 3 Years
  7. Experience with Copado - Highly desired 1 Years
  8. Experience with Copado Robotics Testing - Highly desired 1 Years
  9. Experience issuing tickets to Salesforce - Highly desired 1 Years

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