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Salesforce Support Jobs in Raleigh, NC (NOW HIRING)

EDPNC

Senior Salesforce Administrator

Raleigh, NC · On-site +1

Our work helps attract investment, support employers, strengthen communities, and position North ... The Senior Salesforce Administrator will manage the organization's Salesforce CRM systems to ...

My3Tech Inc

Salesforce Developer

Raleigh, NC · On-site

$54 - $71.50/hr

Salesforce Application Developer The North Carolina Department of Health and Human Services requires the services of a developer to support the new Salesforce Provider Portal for the Immunization ...

My3Tech Inc

Salesforce Developer

Durham, NC · On-site

$50.25 - $66.50/hr

Interface with internal and external technical support personnel. Investigate, research, and implement new technologies and interfaces. Work on integrating Salesforce with other systems, ensuring ...

Samprasoft

Salesforce Developer

Durham, NC · On-site

$50.25 - $66.50/hr

We work alongside delivery teams, business partners, and technology leadership across HC in support ... Salesforce Platform Developer 1 or Salesforce Administrator certification preferred. The Skills You ...

360 IT Professionals

salesforce developer

Cary, NC

$51.50 - $68/hr

Support application testing and deployment as part of the full release cycle. * Create and verify ... Demonstrate Salesforce capabilities to solve business problems and recommend best practices. Job ...

Innosoul inc

Salesforce Developer

Raleigh, NC · On-site

$54 - $71.50/hr

Job ID: NC-90626) Hybrid/Local Salesforce Government Cloud Developer/Architect (15+) with Apex ... Required 5 Years Experience supporting public-sector, regulated, or compliance-heavy programs (or ...

Diverse Lynx

Salesforce Solution Architect

Durham, NC · On-site

$100K - $140K/yr

Salesforce Solution Architect Location: Durham, NC(Onsite) Job type: Full time Salary Range: $100 ... We promote and support a diverse workforce across all levels in the company.

ClifyX

Salesforce Technical Architect

Raleigh, NC · On-site

$67 - $83/hr

Cloud First - Salesforce Technical Architect Client is a leader in helping organizations move to ... The Technical Architect will have support from the Global Delivery Group as well as from local ...

Sage Group

Salesforce Solutions Engineer

Durham, NC · On-site

$50.25 - $66.50/hr

This role supports missioncritical publicsector programs across case management, licensing, service ... Review Salesforce Spring, Summer, and Winter release notes to identify breaking changes ...

ClifyX

Salesforce Senior Developer

Raleigh, NC · On-site

$122K - $149K/yr

... support. Focus would be on declarative solutions and understanding what is accomplished with out of the box functionality. The Salesforce Senior Developer has a get-up-and-go attitude with strong ...

VDart

Salesforce Business Analysts

Durham, NC · On-site

Salesforce Business Analysts Location: hybrid in Durham, NC Duration: 6 month C2H • Strong Fit ... Support UAT planning, test case creation, and execution. Validate that delivered functionality ...

AA2IT

Salesforce Business Analyst

Raleigh, NC · On-site

Salesforce Business Analyst Pay Rate: 45-50/HR Location: Raleigh, NC Hybrid schedule ( 3days WFO ... and supports the design, implementation, and optimization of enterprise applications and ...

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All JobsSalesforce Support JobsSalesforce Support Jobs in Raleigh, NC

Salesforce Support information

See Raleigh, NC salary details

$39.4K

$96.1K

$150.7K

How much do salesforce support jobs pay per year?

As of Jun 30, 2026, the average yearly pay for salesforce support in Raleigh, NC is $96,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $115,700.00 per year, depending on experience, location, and employer.

Is Salesforce laying off 4000 employees?

There are no publicly confirmed reports that Salesforce is laying off 4,000 employees. As a Salesforce support professional, job stability can depend on company performance and industry trends, but large-scale layoffs are not currently verified. It's advisable to stay updated through official company communications and industry news sources.

What are the key skills and qualifications needed to thrive in the Salesforce Support position, and why are they important?

To thrive as a Salesforce Support professional, you need a solid understanding of Salesforce CRM functionality, troubleshooting skills, and a bachelor's degree in information technology or a related field. Familiarity with Salesforce Service Cloud, data management tools, and certifications like Salesforce Administrator are often required. Strong communication, patience, and analytical thinking help you effectively assist users and resolve their issues. These skills are essential to ensure smooth business operations, maximize user satisfaction, and drive organizational productivity.

What are the typical daily responsibilities of a Salesforce Support professional?

Salesforce Support professionals typically handle user inquiries, troubleshoot issues within the Salesforce platform, and provide guidance on best practices and platform usage. Their day involves resolving support tickets, collaborating with technical teams for issue escalation, conducting user training sessions, and helping to implement new Salesforce features. They may also perform routine system maintenance, monitor data quality, and generate reports as needed. This role often requires strong teamwork and collaboration with both end-users and IT or development teams to ensure the system is running smoothly and business needs are met.

What is the Salesforce support role?

A Salesforce Support role involves assisting users with technical issues related to Salesforce software, troubleshooting problems, and providing solutions to ensure smooth system operation. It often requires knowledge of Salesforce tools, user management, and basic customization, with certifications like Salesforce Certified Support Specialist being beneficial.

Is Salesforce growing or declining?

Salesforce support roles are generally in demand due to the company's ongoing growth and widespread adoption of Salesforce CRM platforms. As businesses continue to implement and expand Salesforce solutions, opportunities for support specialists with skills in Salesforce administration, troubleshooting, and certifications are expected to increase.

Is it hard to get hired at Salesforce?

Getting hired as a Salesforce Support specialist can be competitive, often requiring relevant experience, Salesforce certifications, and strong problem-solving skills. Candidates with knowledge of Salesforce tools, customer service experience, and technical aptitude tend to have better chances of securing the role.

What is a Salesforce Support job?

A Salesforce Support job involves assisting users with technical issues, troubleshooting system errors, and ensuring the smooth operation of the Salesforce platform within an organization. Responsibilities often include user management, data maintenance, report generation, and providing guidance on best practices. Support professionals may also work on system configurations and collaborate with developers to resolve complex issues. Strong problem-solving skills and a deep understanding of Salesforce functionality are essential for success in this role.

What are popular job titles related to Salesforce Support jobs in Raleigh, NC? For Salesforce Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Salesforce Support jobs in Raleigh, NC look for? The top searched job categories for Salesforce Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Salesforce Support jobs? Cities near Raleigh, NC with the most Salesforce Support job openings:
Salesforce Support jobs near you
Senior Salesforce Administrator

Senior Salesforce Administrator

Economic Development Partnership of North Carolina

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Key responsibilities

  • Administer the organization's Salesforce CRM, including user management, security, automation, and third-party app integrations.

  • Lead Salesforce-based projects from requirements gathering through deployment while communicating with stakeholders.

  • Develop reports and dashboards to provide actionable insights and data analysis to senior management.

Job description

Location: Raleigh, North Carolina (hybrid/office as applicable)
Schedule: Monday and Friday remote, Tuesday-Thursday in office (based on business needs)
About EDPNC
At EDPNC, our mission is to improve the economic well-being and quality of life for all North Carolinians . In partnership with state, regional, local, and private sector leaders, we support North Carolina's growth through business recruitment, existing industry support, international trade and export assistance, small business counseling, and tourism promotion. As a public-private partnership serving on behalf of the State of North Carolina, EDPNC operates at the intersection of public service and economic strategy. Our work helps attract investment, support employers, strengthen communities, and position North Carolina as one of the best places in the country to live, work, and do business. We are a collaborative, mission-driven organization that values professionalism, initiative, responsiveness, and strong relationships. The work is fast-paced, meaningful, and highly collaborative, offering employees the opportunity to engage with leaders across business, government, and communities throughout the state. At EDPNC, team members are motivated by the opportunity to make a tangible impact while working alongside smart, dedicated people who care deeply about North Carolina's future.
About the Role
The Senior Salesforce Administrator supports our existing Salesforce org, drives process improvements, and helps our teams take full advantage of Salesforce's capabilities. As a team of one, this critical role within the organization enables the success of our client-facing teams. The Senior Salesforce Administrator will manage the organization's Salesforce CRM systems to include maintenance and enhancements, data reporting, and employee training. Plan and oversee Salesforce projects to improve organizational performance and efficiency. Apply knowledge of Salesforce capabilities and limitations to guide the organization to the best solutions. Provide guidance and training to other employees who manage products/platforms within the larger Salesforce ecosystem.
What You'll Do
  • Administer the organization's Salesforce CRM, including user management, role hierarchy, security/permissions, declarative automation (Flows, validation rules, page layouts, Lightning pages), custom objects/fields, and third-party app integrations.
  • Lead Salesforce-based projects end-to-end, including business requirements gathering, scoping, documentation, testing, deployment, and project management, while effectively communicating with stakeholders throughout all phases of the project.
  • Partner with business unit leaders to evaluate needs, optimize processes, and ensure Salesforce supports departmental and organizational goals.
  • Develop reports and dashboards that provide actionable insights and deliver data analysis and recommendations to senior management.
  • Establish and maintain processes to monitor and improve data quality and integrity, including auditing, deduplication, and validation rules.
  • Oversee change management processes, sandbox management, and deployments to ensure smooth release cycles.
  • Manage and support integrations between Salesforce and external applications (e.g., Marketing Cloud and Pardot).
  • Drive user adoption by creating training programs, documentation, and ongoing support resources.
  • Collaborate with organizational leadership to define and execute a Salesforce and technology systems roadmap.
  • Stay current with Salesforce releases and industry best practices, proactively identifying opportunities for innovation and process improvement.

Requirements
Who Should Apply
  • Bachelor's degree required, preferably in business, business technology, computer science or related field.
  • Experience with data imports and migration.
  • Experience managing lightning pages and lighting experience.
  • Experience with sandbox and/or package management for managing change-set deployments.
  • Familiarity with Visual and Apex, Pardot and/or Marketing Cloud, Zapier, Power BI or other Business Intelligence tools preferred.
  • Strong knowledge of Salesforce Flows (building, troubleshooting, flow trigger sequencing).
  • Minimum 3 years of experience with Salesforce.com administration and/or development.
  • Salesforce Administrator certification is required. Advanced Administrator and/or Platform App Builder certifications a plus.
  • Experience as a sole admin over a salesforce system is a plus or have the ability to work and troubleshoot independently.

Licenses and Knowledge
  • Salesforce Certified Administrator and/or Salesforce Certified Advanced Administrator preferred but not required.

Key Competencies
  • Customer service-focused attitude and behavior
  • Ability to manage multiple concurrent projects
  • Ability to effectively communicate with clients on project needs, timelines and deliverables
  • Collaboration with multiple stakeholders, both internal and external to the organization
  • Ability to think strategically and creatively to solve challenges
  • Keen attention to detail and strong organizational skills required

We Invest in Our People-Professionally and Personally.
At EDPNC, our benefits are designed to support your career, well-being, and life outside of work.
  • Competitive compensation and performance incentives that reward impact and results
  • Hybrid work schedule that supports flexibility, and balance
  • Generous time off, including 4 weeks of PTO, 9 paid holidays, 3 sick and wellness days, and 3 flex holidays
  • 401(k) with a 5% employer match after six months to help you build long-term financial security
  • Paid parental leave, including 8 weeks of maternity leave and 4 weeks of paternal leave, because family matters
  • Comprehensive medical, dental, and vision coverage, with HSA and FSA options
  • Company paid short- and long-term disability coverage as well as 50K life insurance for added peace of mind
  • Employee Assistance Program that covers your entire household's wellbeing
  • Voluntary benefit options such as critical illness, accident, hospital indemnity, life insurance and pet insurance
  • Corporate amenities such as paid parking, gym access and complimentary snacks
  • Family Forward Certified, reflecting our commitment to family-friendly workplace practices

Apply Now
Join us in shaping North Carolina's economic future!

Apply