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Manager Salesforce Support Engineer Jobs in Raleigh, NC

English / Spanish ) The Technical Support Team is responsible for managing prompt resolution of ... Experience with Customer Support and Development Tools (Salesforce, Jira, etc.) Qualys is an Equal ...

English / Spanish ) The Technical Support Team is responsible for managing prompt resolution of ... Experience with Customer Support and Development Tools (Salesforce, Jira, etc.) Qualys is an Equal ...

The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance ... Development Tools (Salesforce, JIRA, etc.) Have you notified your current manager of your ...

The Technical Support Team is responsible for managing prompt resolution to global customer and ... Experience with Customer Support and Development Tools (Salesforce, JIRA, etc.) Qualys is an Equal ...

Experience in Vulnerability Management and Web Application Security/Firewall application support ... Experience with Customer Support and Development Tools (Salesforce, Jira, etc.). Qualys is an Equal ...

Salesforce IT Manager / Architect

Durham, NC · Hybrid

$66.75 - $82.50/hr

Lead and manage Salesforce engineering teams, including developers and technical contributors ... Experience supporting enterprise transformation initiatives. * Experience working with external ...

Salesforce Developer

Raleigh, NC · On-site

$54 - $71.50/hr

Responsibilities include managing risks and issues associated with design choices, supporting ... Salesforce Platform Developer 1 Certification * Experience using Salesforce Platform Community ...

Salesforce IT Manager / Architect

Durham, NC · On-site

$66.75 - $82.50/hr

Lead and manage Salesforce engineering teams, including developers and technical contributors ... Experience supporting enterprise transformation initiatives. * Experience working with external ...

Salesforce Developer

Durham, NC · On-site

$50.25 - $66.50/hr

Salesforce Engineer Fidelity TalentSource is your destination for discovering your next temporary ... We provide CRM solutions that enable thousands of Health Care Technology associates in the ...

Salesforce Developer

Durham, NC · On-site

$50.25 - $66.50/hr

The work involves collaborating with business analysts, product managers, product owners, project ... Interface with internal and external technical support personnel. Investigate, research, and ...

Certified Salesforce Developer

Raleigh, NC · On-site

$54 - $71.50/hr

Certified Salesforce Developer Procom is a leading provider of professional IT services and ... Project Management * Quality Assurance * Business/Systems Analysis * Datawarehouse & Business ...

salesforce developer

Cary, NC

$51.50 - $68/hr

Role:-Senior Salesforce Developer Location:-Cary, NC Duration:-7 Months Contract-To-Hire Job ... Support application testing and deployment as part of the full release cycle. * Create and verify ...

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Showing results 1-20

Manager Salesforce Support Engineer information

See Raleigh, NC salary details

$36.9K

$81.9K

$144.8K

How much do manager salesforce support engineer jobs pay per year?

As of Jul 5, 2026, the average yearly pay for manager salesforce support engineer in Raleigh, NC is $81,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $101,600.00 per year, depending on experience, location, and employer.

What is the difference between Manager Salesforce Support Engineer vs Salesforce Support Engineer?

AspectManager Salesforce Support EngineerSalesforce Support Engineer
CertificationsSalesforce Certified Administrator, Advanced Support certificationsSalesforce Certified Administrator, Support certifications
Work EnvironmentLeads support teams, manages escalations, strategic planningProvides technical support, resolves user issues, maintains Salesforce instances
ResponsibilitiesTeam management, process improvement, client communicationIssue troubleshooting, user training, system maintenance

The main difference is that the Manager Salesforce Support Engineer oversees support teams and strategic initiatives, while the Salesforce Support Engineer focuses on technical issue resolution and user support. The manager role involves leadership and planning, whereas the support engineer role is more hands-on with technical tasks.

What are the most commonly searched types of Salesforce Support Engineer jobs in Raleigh, NC? The most popular types of Salesforce Support Engineer jobs in Raleigh, NC are:
What are popular job titles related to Manager Salesforce Support Engineer jobs in Raleigh, NC? For Manager Salesforce Support Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Manager Salesforce Support Engineer jobs? Cities near Raleigh, NC with the most Manager Salesforce Support Engineer job openings:
Project Manager -Salesforce

Project Manager -Salesforce

Tata Consultancy Services

Durham, NC • On-site

$53.75 - $71/hr

Full-time

Posted yesterday


Tata Consultancy Services rating

6.5

Company rating: 6.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

157th of 207 rated it services


Job description

Job Summary:
Tata Consultancy Services is seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of Salesforce Agentforce for customer service operations on Salesforce Service Cloud. The ideal candidate will manage the entire project lifecycle, ensuring successful delivery aligned with business outcomes and strategic objectives.
Responsibilities:
• Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery)
• Define scope, timelines, milestones, and deliverables
• Ensure projects are delivered on time, within scope, and budget
• Track project progress and provide regular status updates
• Act as the primary interface between business stakeholders and technical teams
• Lead Agile ceremonies (sprint planning, stand-ups, retrospectives)
• Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects
• Remove blockers and ensure team productivity
• Identify, assess, and mitigate project risks
• Ensure adherence to quality standards and testing processes
• Oversee UAT, release management, and deployment cycles
• Ensure adherence to Salesforce development standards and governance
• Drive DevOps and CI/CD practices
• Maintain documentation for solution design and processes
Qualifications:
Required:
• BACHELOR OF COMPUTER SCIENCE
• 10 - 20 Years of experience
• Salesforce, Agile, Project Management experience
• 15–20 years of IT experience
• 8+ years in Salesforce project delivery or technical leadership roles
• Proven experience managing large-scale Salesforce implementations
• Experience with Agile/Scrum methodologies
• Strong planning, estimation, and risk management skills
• Familiarity with Jira / Azure DevOps / MS Project
• Excellent communication and stakeholder management
• Leadership and decision-making skills
• Problem-solving mindset
• Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery)
• Define scope, timelines, milestones, and deliverables
• Ensure projects are delivered on time, within scope, and budget
• Track project progress and provide regular status updates
• Act as the primary interface between business stakeholders and technical teams
• Lead Agile ceremonies (sprint planning, stand-ups, retrospectives)
• Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects
• Remove blockers and ensure team productivity
• Identify, assess, and mitigate project risks
• Ensure adherence to quality standards and testing processes
• Oversee UAT, release management, and deployment cycles
• Ensure adherence to Salesforce development standards and governance
• Drive DevOps and CI/CD practices
• Maintain documentation for solution design and processes
Preferred:
• Preferred certification PMP / PRINCE2 / Certified Scrum Master (CSM) / SAFe
• Experience with multi-cloud Salesforce implementations and Agentforce Delivery exp
Company:
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.

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About Tata Consultancy Services

Sourced by ZipRecruiter

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match--to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Edison, NJ, US