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Manager Remote Msp Jobs (NOW HIRING)

Red Cup IT, Inc.

Senior MSP Engineer (Remote)

Los Angeles, CA · Remote

$107K - $146K/yr

We are looking for a Senior MSP Engineer is responsible for designing, implementing, and supporting ... Configure and manage networking: firewalls, switches, VLANs, VPNs, WiFi, and routing for SMB ...

LoanCare

Client Relations Manager - Remote

$74K - $139K/yr

... LPS/MSP systems. • Strong negotiation and mediation skills. • Strong vendor/client management and communication skills. • Strong analytical, problem solving, research, interpretive, and ...

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How much do manager remote msp jobs pay per year?

As of Jul 23, 2026, the average yearly pay for manager remote msp in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Manager in a remote MSP (Managed Service Provider) environment, and how can they be addressed?

Managers in remote MSP settings often face challenges such as coordinating distributed teams, maintaining clear communication, and ensuring quick response times for client issues. To address these, it’s important to implement robust communication tools, set clear expectations for availability, and use project management platforms to monitor progress. Establishing regular check-ins and fostering a collaborative team culture can also help ensure everyone stays aligned and motivated, despite working remotely.

What is a Manager Remote MSP?

A Manager Remote MSP is a professional who oversees the operations of a Managed Service Provider (MSP) team, delivering IT services and support to clients remotely. They coordinate technical staff, manage client relationships, ensure service level agreements (SLAs) are met, and implement best practices for remote IT management. Their responsibilities include team leadership, workflow optimization, incident resolution, and strategic planning to improve client satisfaction and operational efficiency. This role is essential in ensuring seamless and proactive IT support for businesses relying on outsourced technology services.

What is the difference between Manager Remote Msp vs Service Delivery Manager?

AspectManager Remote MspService Delivery Manager
CredentialsIT certifications (e.g., CompTIA, Microsoft)IT or business management certifications
Work EnvironmentRemote, managed service provider settingTypically office-based or hybrid, client-facing
Employer & IndustryManaged Service Providers, IT servicesIT service companies, corporate IT departments
Search & Comparison IntentFocus on remote MSP management rolesFocus on service delivery and client management

The Manager Remote Msp primarily oversees remote IT services within MSPs, focusing on technical team management and service delivery. The Service Delivery Manager emphasizes client satisfaction, service quality, and operational efficiency, often in a more client-facing or hybrid setting. While both roles require IT knowledge, the Manager Remote Msp is more technical and remote-focused, whereas the Service Delivery Manager centers on client relationships and service performance.

What are the key skills and qualifications needed to thrive as a Manager Remote MSP, and why are they important?

To thrive as a Manager Remote MSP, you need a solid background in IT service management, leadership experience, and a strong understanding of managed services best practices, often supported by a bachelor's degree in IT or related fields. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and relevant certifications such as ITIL or CompTIA are typically required. Outstanding communication, problem-solving skills, and the ability to lead and motivate remote teams are crucial soft skills for this role. These skills ensure efficient service delivery, high client satisfaction, and effective team coordination in a distributed work environment.
More about Manager Remote Msp jobs
What cities are hiring for Manager Remote Msp jobs? Cities with the most Manager Remote Msp job openings:
What are the most commonly searched types of Remote Msp jobs? The most popular types of Remote Msp jobs are:
What states have the most Manager Remote Msp jobs? States with the most job openings for Manager Remote Msp jobs include:
What job categories do people searching Manager Remote Msp jobs look for? The top searched job categories for Manager Remote Msp jobs are:
Manager Remote Msp jobs near you
Infographic showing various Manager Remote Msp job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Senior MSP Engineer (Remote)

Senior MSP Engineer (Remote)

Red Cup IT, Inc.

Los Angeles, CA • Remote

$107K - $146K/yr

Full-time

Posted 4 days ago

Job description

We are looking for a Senior MSP Engineer is responsible for designing, implementing, and supporting client IT infrastructure across onpremises and cloud environments within a managed services model. They act as a senior technical escalation point, lead complex projects and migrations, and help standardize and improve service delivery processes.

Key Responsibilities
  • Provide Tier 2/3 escalation support for servers, networks, cloud services, and lineofbusiness applications.
  • Design, implement, and support Windows Server, Active Directory, virtualization (VMware/HyperV), storage, and backup solutions.
  • Plan and execute migrations and deployments (e.g., Microsoft 365/Exchange Online, Azure/AWS workloads, server upgrades, network refreshes).
  • Configure and manage networking: firewalls, switches, VLANs, VPNs, WiFi, and routing for SMB/enterprise clients.
  • Administer cloud platforms such as Microsoft 365, Azure AD, Intune, and other SaaS services commonly used in MSP environments.
  • Use RMM and PSA tools to monitor systems, remediate alerts, manage tickets, and document all work accurately.
  • Perform security hardening and remediation: patching, configuration baselines, identity and access controls, backup/DR validation, and endpoint protection.
  • Lead or participate in client onboarding, technical assessments, and standardization initiatives.
  • Create and maintain technical documentation, runbooks, and diagrams for client environments.
  • Mentor junior engineers and service desk staff, providing guidance on best practices and troubleshooting approaches.
  • Participate in oncall rotations and provide afterhours support for critical incidents when required.
  • Collaborate with account management to provide technical input for roadmaps, proposals, and client strategy.
Required Qualifications
  • 5+ years of experience in an MSP or multiclient IT services environment in a systems/network engineering role.
  • Strong handson experience with Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP, file/print services.
  • Proficiency with virtualization technologies (VMware and/or HyperV).
  • Solid networking knowledge: TCP/IP, VLANs, VPNs, firewalls, routing, switching, and WiFi.
  • Experience administering Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams) and Azure AD/Entra ID.
  • Familiarity with RMM and PSA platforms used in MSPs (e.g., ConnectWise, Autotask, Nable, Datto, etc.).
  • Strong troubleshooting skills across servers, networks, and endpoints in heterogeneous environments.
  • Excellent documentation, communication, and customerfacing skills.
  • Ability to prioritize and manage multiple tickets and projects in a fastpaced, SLAdriven environment.
Preferred Qualifications
  • Experience designing and executing cloud migrations (Microsoft 365, Azure, or AWS).
  • Experience with security tools and concepts (MFA, conditional access, email security, EDR, zerotrust principles).
  • Relevant certifications such as MCSA/MCSE, AZ104/305, CCNA/CCNP, VMware, or similar.
  • Prior experience in a senior, lead, or mentoring role within an MSP.
Core Competencies
  • Customercentric mindset and strong sense of ownership.
  • Analytical and systematic problem solving.
  • Clear written and verbal communication with nontechnical stakeholders.
  • Team collaboration and willingness to coach others.