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Manager Remote Msp Jobs in California (NOW HIRING)

Shield

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

Skills, Knowledge & Expertise * 3+ years in an IT support or service management leadership role (MSP experience highly preferred). * Demonstrated success leading remote and distributed teams ...

JobStack Inc

MSP Engineer

Los Angeles, CA · Remote

Ticket & System Management: Maintain SLAs, oversee ticket lifecycles, and monitor remote systems for security and performance. * Project Support: Assist in project delivery, ensuring alignment with ...

JobStack, Inc.

MSP Engineer

Los Angeles, CA · Remote

Ticket & System Management: Maintain SLAs, oversee ticket lifecycles, and monitor remote systems for security and performance. * Project Support: Assist in project delivery, ensuring alignment with ...

JobStack, Inc.

MSP Engineer

Los Angeles, CA · Remote

Ticket & System Management: Maintain SLAs, oversee ticket lifecycles, and monitor remote systems for security and performance. * Project Support: Assist in project delivery, ensuring alignment with ...

Red Cup IT Inc

Systems Engineer

Los Angeles, CA · On-site +1

We are looking for an MSP Systems Engineer who is responsible for maintaining, supporting, and ... Manage Microsoft 365 and related cloud services (Exchange Online, Teams, SharePoint, Intune ...

Bespin Global US

$150K - $165K/yr

Actively generate qualified sales leads for cloud resale (GCP & AWS), managed cloud services (MSP), cloud-related professional services, and Bespin's SaaS products * Close deals with digital native ...

NorthBay Health

Assistant Manager, EVS

Vacaville, CA · On-site +1

Remote Work Disclosure NorthBay Health is primarily an onsite organization due to the nature of ... Notice to Recruitment Agencies NorthBay Health utilizes a managed service provider (MSP) for agency ...

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Manager Remote Msp information

What are some common challenges faced by a Manager in a remote MSP (Managed Service Provider) environment, and how can they be addressed?

Managers in remote MSP settings often face challenges such as coordinating distributed teams, maintaining clear communication, and ensuring quick response times for client issues. To address these, it’s important to implement robust communication tools, set clear expectations for availability, and use project management platforms to monitor progress. Establishing regular check-ins and fostering a collaborative team culture can also help ensure everyone stays aligned and motivated, despite working remotely.

What is a Manager Remote MSP?

A Manager Remote MSP is a professional who oversees the operations of a Managed Service Provider (MSP) team, delivering IT services and support to clients remotely. They coordinate technical staff, manage client relationships, ensure service level agreements (SLAs) are met, and implement best practices for remote IT management. Their responsibilities include team leadership, workflow optimization, incident resolution, and strategic planning to improve client satisfaction and operational efficiency. This role is essential in ensuring seamless and proactive IT support for businesses relying on outsourced technology services.

What is the difference between Manager Remote Msp vs Service Delivery Manager?

AspectManager Remote MspService Delivery Manager
CredentialsIT certifications (e.g., CompTIA, Microsoft)IT or business management certifications
Work EnvironmentRemote, managed service provider settingTypically office-based or hybrid, client-facing
Employer & IndustryManaged Service Providers, IT servicesIT service companies, corporate IT departments
Search & Comparison IntentFocus on remote MSP management rolesFocus on service delivery and client management

The Manager Remote Msp primarily oversees remote IT services within MSPs, focusing on technical team management and service delivery. The Service Delivery Manager emphasizes client satisfaction, service quality, and operational efficiency, often in a more client-facing or hybrid setting. While both roles require IT knowledge, the Manager Remote Msp is more technical and remote-focused, whereas the Service Delivery Manager centers on client relationships and service performance.

What are the key skills and qualifications needed to thrive as a Manager Remote MSP, and why are they important?

To thrive as a Manager Remote MSP, you need a solid background in IT service management, leadership experience, and a strong understanding of managed services best practices, often supported by a bachelor's degree in IT or related fields. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and relevant certifications such as ITIL or CompTIA are typically required. Outstanding communication, problem-solving skills, and the ability to lead and motivate remote teams are crucial soft skills for this role. These skills ensure efficient service delivery, high client satisfaction, and effective team coordination in a distributed work environment.
What are the most commonly searched types of Remote Msp jobs in California? The most popular types of Remote Msp jobs in California are:
What are popular job titles related to Manager Remote Msp jobs in California? For Manager Remote Msp jobs in California, the most frequently searched job titles are:
What job categories do people searching Manager Remote Msp jobs in California look for? The top searched job categories for Manager Remote Msp jobs in California are:
What cities in California are hiring for Manager Remote Msp jobs? Cities in California with the most Manager Remote Msp job openings:
Manager Remote Msp jobs near you
Infographic showing various Manager Remote Msp job openings in California as of July 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% Remote job distribution.
Technical Project Manager

Technical Project Manager

Red Cup IT, Inc.

Los Angeles, CA • Remote

Full-time

Posted 29 days ago

Job description

We are looking for an MSP Technical Project Manager who is responsible for planning, executing, and delivering technical projects for multiple managed services clients, ensuring they are completed on time, within scope, and within budget while meeting quality and customer satisfaction goals. This role acts as the primary liaison between clients, internal technical teams, and vendors, translating business requirements into actionable technical plans in a fast‑paced managed services environment.

Key Responsibilities
  • Lead end‑to‑end delivery of multiple concurrent IT projects (infrastructure, cloud, security, and application initiatives) for MSP clients, from initiation through deployment and handoff.
  • Develop and maintain comprehensive project plans including scope, timeline, resource allocation, dependencies, and budgets.
  • Facilitate requirements gathering with clients and internal stakeholders; document technical and business requirements and translate them into clear deliverables and work packages.
  • Coordinate cross‑functional technical teams (engineers, service desk, networking, cloud, security, and vendors) to ensure timely, high‑quality project execution.
  • Monitor project progress, manage risks and issues, and proactively adjust plans, schedules, and resources to keep projects on track.
  • Maintain regular communication with clients, including status updates, expectations management, and scheduling of onsite/remote work.
  • Own project documentation such as statements of work, change orders, project schedules, status reports, acceptance criteria, and handover documentation to support teams.
  • Ensure all projects follow standardized MSP project management methodologies, internal processes, and documentation standards.
  • Manage scope to avoid scope creep, handling change management and approvals when requirements evolve.
  • Track and report key project metrics (milestones, budget, profitability, risks, and customer satisfaction) to leadership and stakeholders.
  • Collaborate with account management and sales to provide project estimates, identify follow‑on opportunities, and support client roadmapping.
  • Lead post‑project reviews and lessons learned to improve future MSP delivery practices.
Required Qualifications
  • Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or equivalent experience.
  • 3–5+ years of experience managing technical projects, with at least 2 years in an MSP, VAR, or IT services provider environment.
  • Strong understanding of core IT infrastructure concepts such as Windows Server, Active Directory, networking, firewalls, Microsoft 365, and common MSP toolsets (RMM/PSA).
  • Proven experience managing multiple concurrent client projects with competing priorities in a ticket‑ and SLA‑driven environment.
  • Demonstrated proficiency with project management tools (e.g., Jira, ClickUp, Asana, or MS Project) and standard productivity tools (e.g., Excel, PowerPoint, Visio).
  • Excellent communication, stakeholder management, and client‑facing skills, with the ability to translate technical topics into business language.
  • Strong organizational, analytical, and problem‑solving skills, with a track record of driving issues to resolution.
Preferred Qualifications
  • Project management certification such as PMP, PRINCE2, or Agile/Scrum credentials.
  • Hands‑on background in systems, networking, cloud, or similar technical role within an MSP.
  • Experience with onboarding new MSP clients and executing migration projects (e.g., M365, server/network refreshes, cloud migrations).
  • Familiarity with ITIL practices and service delivery processes in managed services.

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