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Manager Remote Msp Jobs in Arizona (NOW HIRING)

... remote team management, ensuring seamless hiring processes and compliance. Success in this position requires strong collaboration with internal teams, RPO/MSP partners, and operational leaders to ...

... remote team management, ensuring seamless hiring processes and compliance. Success in this position requires strong collaboration with internal teams, RPO/MSP partners, and operational leaders to ...

... remote team management, ensuring seamless hiring processes and compliance. Success in this position requires strong collaboration with internal teams, RPO/MSP partners, and operational leaders to ...

Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in ... Manage strategic vendor relationships across the data and AI ecosystem (Snowflake, Microsoft ...

This is a remote work opportunity Insight at a Glance * 14,000+ engaged teammates globally * $8.2 ... Experience with services-led selling within MSP, SI, or consulting organizations * Established ...

IT Help Desk

Phoenix, AZ · Remote

$17 - $24/hr

Company Description Trapp Technology is a managed services provider delivering cloud, IT, and ... Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ...

IT Help Desk

Phoenix, AZ · On-site +1

$17 - $24/hr

Company Description Trapp Technology is a managed services provider delivering cloud, IT, and ... Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ...

Manager Remote Msp information

What is a Manager Remote MSP?

A Manager Remote MSP is a professional who oversees the operations of a Managed Service Provider (MSP) team, delivering IT services and support to clients remotely. They coordinate technical staff, manage client relationships, ensure service level agreements (SLAs) are met, and implement best practices for remote IT management. Their responsibilities include team leadership, workflow optimization, incident resolution, and strategic planning to improve client satisfaction and operational efficiency. This role is essential in ensuring seamless and proactive IT support for businesses relying on outsourced technology services.

What are the key skills and qualifications needed to thrive as a Manager Remote MSP?

To thrive as a Manager Remote MSP, you need a solid background in IT service management, leadership experience, and a strong understanding of managed services best practices, often supported by a bachelor's degree in IT or related fields. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and relevant certifications such as ITIL or CompTIA are typically required. Outstanding communication, problem-solving skills, and the ability to lead and motivate remote teams are crucial soft skills for this role. These skills ensure efficient service delivery, high client satisfaction, and effective team coordination in a distributed work environment.

What are some common challenges faced by a manager in a remote MSP environment, and how can they be addressed?

Managers in remote MSP settings often face challenges such as coordinating distributed teams, maintaining clear communication, and ensuring quick response times for client issues. To address these, it’s important to implement robust communication tools, set clear expectations for availability, and use project management platforms to monitor progress. Establishing regular check-ins and fostering a collaborative team culture can also help ensure everyone stays aligned and motivated, despite working remotely.

What is the difference between Manager Remote Msp vs Service Delivery Manager?

AspectManager Remote MspService Delivery Manager
CredentialsIT certifications (e.g., CompTIA, Microsoft)IT or business management certifications
Work EnvironmentRemote, managed service provider settingTypically office-based or hybrid, client-facing
Employer & IndustryManaged Service Providers, IT servicesIT service companies, corporate IT departments
Search & Comparison IntentFocus on remote MSP management rolesFocus on service delivery and client management

The Manager Remote Msp primarily oversees remote IT services within MSPs, focusing on technical team management and service delivery. The Service Delivery Manager emphasizes client satisfaction, service quality, and operational efficiency, often in a more client-facing or hybrid setting. While both roles require IT knowledge, the Manager Remote Msp is more technical and remote-focused, whereas the Service Delivery Manager centers on client relationships and service performance.

What are popular job titles related to Manager Remote Msp jobs in Arizona?

For Manager Remote Msp jobs in Arizona, the most frequently searched job titles are:

What cities in Arizona are hiring for Manager Remote Msp jobs?

Cities in Arizona with the most Manager Remote Msp job openings:

Infographic showing various Manager Remote Msp job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Senior Talent Acquisition Manager

ontrac

Phoenix, AZ • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


OnTrac rating

5.2

Company rating: 5.2 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

62nd of 64 rated delivery companies


Job description

OnTrac is hiring a Senior Talent Acquisition Manager!

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!


Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. 

Term: Temporary, expected to last from 9/1/26-12/31/26, may be longer or shorter based on the Company's needs. 

Location: Remote


Employment Logistics:
 

The Senior Talent Acquisition Manager leads recruiting and onboarding efforts across multiple states for Sort Centers and Branches. This strategic role combines hands-on leadership with remote team management, ensuring seamless hiring processes and compliance. Success in this position requires strong collaboration with internal teams, RPO/MSP partners, and operational leaders to deliver top talent and exceptional onboarding experiences.

Unpacking the Benefits: 

  • Competitive individual and group benefits  

  • Medical, Dental, and Vision insurance  

  • Paid Time Off including Holiday pay  

  • 401(k) with company match  

  • Safe and clean work environment  


The Must-Haves:
 

  • Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience)

  • 5+ years of HR experience in talent acquisition and recruiting

  • 3+ years managing a recruiting or talent acquisition team (remote leadership experience a plus)

  • Strong relationship-building, analytical, and communication skills

  • Proficiency in Microsoft Office Suite (Word, Excel) and HR systems

  • Ability to travel up to 20%


Your Mission in Motion:
 

  • Lead regional recruiting strategy: Develop and manage processes to attract, retain, and build a strong talent pipeline in partnership with RPO/MSP.

  • Drive operational excellence: Monitor recruiting metrics, resolve challenges, and streamline communication between operations and talent acquisition teams.

  • Coach and develop your team: Set goals, track performance, and provide training to ensure compliance and exceptional onboarding experiences.

  • Ensure compliance and accuracy: Oversee onboarding systems, background checks, I-9 compliance, and HR recordkeeping aligned with DOL, OFCCP, and EEOC standards.

  • Partner for success: Act as a strategic liaison with department heads to anticipate hiring needs and provide creative solutions for timely staffing.

  • Champion best practices: Educate hiring managers on recruitment guidelines, interviewing, and applicant screening while promoting employment branding.

  • Engage in continuous improvement: Provide reporting, status updates, and insights to leadership while driving process enhancements.

Paving your way to your success: 

  • You demonstrate strong business acumen, understanding how talent decisions impact organizational success.

  • You lead change with confidence, implementing new strategies and fostering flexibility across teams.

  • You communicate with clarity and empathy, building collaborative relationships and influencing stakeholders effectively.

  • You inspire and engage others, creating a shared vision and empowering your team to achieve results.

  • You hold yourself and others accountable, driving continuous improvement and maintaining compliance with excellence.


If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! 

OnTrac is proud to be an Equal Opportunity Employer

OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.


What OnTrac employees say

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Benefits

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About OnTrac

Sourced by ZipRecruiter

OnTrac has continuously adapted to the ever-changing delivery and e-commerce landscape to ensure we always provide shorter transit times, more flexibility, and lower costs than our competitors. Thanks to this proactive approach, we’ve grown to be the first transcontinental carrier of choice for last-mile e-commerce deliveries.

Industry

Transportation and warehousing

Company size

5,001 - 10,000 Employees

Headquarters location

Mc Lean, VA, US

Year founded

1986

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