ZipRecruiter

Log In

1

Msp Account Manager Jobs in Arizona (NOW HIRING)

Monument Consulting

Account Manager

Phoenix, AZ · On-site

Global MSP with an ecosystem of partners spanning 50 countries and all major regions * Vendor ... Account Manager Position Summary The Account Manager (AM) will be responsible for daily requisition ...

Monument Consulting

Account Manager

Phoenix, AZ · On-site

Global MSP with an ecosystem of partners spanning 50 countries and all major regions * Vendor ... Account Manager Position Summary The Account Manager (AM) will be responsible for daily requisition ...

K2 Staffing, LLC

IT Help Desk Support - MSP

Phoenix, AZ · On-site

$28 - $34/hr

Perform user administration, password resets, account provisioning, and permissions management ... Previous MSP experience. * CompTIA A+, Network+, or Security+ certifications. * Microsoft ...

Sectigo

Channel Development Manager

Scottsdale, AZ · Hybrid

$90K - $100K/yr

Build relationships with sales reps and account managers at distributors, VARs, and MSPs. * Educate ... Strong understanding of distributor/VAR/MSP go-to-market models is required. Ability and ...

Cloudience

Admin Assistant for MSP

Chandler, AZ · On-site

$18 - $24/hr

... invoices, managing accounts payable/receivable, and ordering and managing office supplies and ... You will be part of a dynamic team of professionals who are dedicated to providing exceptional MSP ...

next page

Showing results 1-20

All JobsMsp Account JobsMsp Account Manager JobsMsp Account Manager Jobs in Arizona

Msp Account Manager information

See Arizona salary details

$27.5K

$61.3K

$98.8K

How much do msp account manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for msp account manager in Arizona is $61,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $73,200.00 per year, depending on experience, location, and employer.

What is an MSP Account Manager?

An MSP Account Manager is a professional responsible for overseeing client relationships and service delivery for a Managed Service Provider (MSP). Their main duties include acting as the primary point of contact for clients, ensuring their IT needs are met, and managing service agreements. They also coordinate with technical teams to resolve issues, provide updates, and identify opportunities to improve services or upsell additional solutions. Effective communication, strong organizational skills, and a good understanding of IT services are essential for this role.

How does an MSP Account Manager typically collaborate with technical teams to ensure client satisfaction?

MSP Account Managers work closely with technical teams by acting as the primary liaison between clients and service delivery staff. They regularly communicate client needs, manage expectations, and help prioritize technical tasks based on business impact. Successful collaboration involves holding joint meetings, sharing feedback from clients, and proactively addressing potential issues before they escalate. This teamwork ensures that service levels are maintained and clients receive tailored solutions, contributing to strong client relationships and high retention rates.

What are the key skills and qualifications needed to thrive as an MSP Account Manager, and why are they important?

To thrive as an MSP Account Manager, you need strong client relationship management skills, a solid understanding of IT services, and experience in sales or account management, often supported by a relevant degree or industry certifications. Familiarity with CRM systems, ticketing platforms, and ITIL or CompTIA certifications is highly beneficial. Exceptional communication, problem-solving abilities, and a customer-centric mindset help you stand out in this role. These skills are critical for effectively managing client needs, ensuring service delivery, and driving long-term business growth for the managed service provider.

What is the difference between Msp Account Manager vs Msp Sales Executive?

AspectMsp Account ManagerMsp Sales Executive
Primary FocusManaging existing client accounts and ensuring customer satisfactionGenerating new business and acquiring new clients
Required SkillsCustomer relationship management, technical understanding, communicationSales techniques, prospecting, negotiation
Work EnvironmentClient-facing, ongoing account supportBusiness development, outreach activities
CertificationsOften requires industry certifications, customer service skillsSales certifications, industry knowledge

While both roles operate within the MSP industry, the Msp Account Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction. In contrast, the Msp Sales Executive concentrates on acquiring new clients and expanding the company's customer base. Both roles require industry knowledge and communication skills but differ in their core responsibilities and daily activities.

What are the most commonly searched types of Msp Account jobs in Arizona?

The most popular types of Msp Account jobs in Arizona are:

What are popular job titles related to Msp Account Manager jobs in Arizona?

For Msp Account Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Msp Account Manager jobs in Arizona look for?

The top searched job categories for Msp Account Manager jobs in Arizona are:

What cities in Arizona are hiring for Msp Account Manager jobs?

Cities in Arizona with the most Msp Account Manager job openings:

Msp Account Manager jobs near you
Infographic showing various Msp Account Manager job openings in Arizona as of August 2026, with employment types broken down into 76% Full Time, 13% Part Time, and 11% Contract. Highlights an 79% In-person, 11% Hybrid, and 10% Remote job distribution, with an average salary of $61,333 per year, or $29.5 per hour.

Account Manager

Monument Consulting

Phoenix, AZ • On-site

Full-time

Re-posted 9 days ago

Job description

Overview
MONUMENT IS BUILT ON A COMMITMENT TO OUR PEOPLE AND OUR SHARED VALUES. THROUGH OUR GENUINE PASSION FOR DELIVERY, RELENTLESS PURSUIT OF PERFECTION, AND BOLD DECISION MAKING, WE ARE CREATING A MORE AGILE CONTINGENT WORKFORCE SO BUSINESSES CAN DREAM BIGGER AND ACHIEVE MORE.
WE ARE MONUMENT
Our passion is helping clients gain full transparency and control of their contingent workforce while achieving best-in-class performance in cost, quality, and compliance. Best of all, we make it easy.
  • Founded in 2003 with a sole focus on Contingent Labor programs and consulting services
  • Consultants at our Core - Monument maintains a highly analytical consulting services team which provides a strategic approach unmatched by peer MSPs
  • Global MSP with an ecosystem of partners spanning 50 countries and all major regions
  • Vendor neutral model relies upon a trusted partner and supplier community
  • Partners with industry-leading VMS systems
  • More "Gen 1" implementations than any other MSP over the last 5 years.
  • Seamless extension of client HR, sourcing, business units, vendors and contractors

OUR SHARED VALUES
  • EVERYONE MATTERS
  • WE TAKE CARE OF EACH OTHER
  • LEADERSHIP IS HERE TO SERVE
  • HIGH-CHARACTER AND HARD WORK ABOVE ALL ELSE
  • ALWAYS KNOW WHERE YOU STAND
  • EXCELLENCE ISN'T THE EXPECTATION, IT'S THE MONUMENT STANDARD

Position Title: Account Manager
Position Summary
The Account Manager (AM) will be responsible for daily requisition management and facilitating contingent labor fills for Staff Augmentation and Statement of Work for the client using the client's Vendor Management System (VMS) and acting as the Managed Service Provider (MSP). The AM will build strong, strategic partnerships with the client and will represent Monument Consulting to better understand and deliver on Hiring Manager (HM) needs, ensuring the solutions provided are in the best interest of the business and our clients. The AM will be consultative to the client hiring manager and vendors to solve unique scenarios in the staffing of contingent labor. One of the goals will be to provide the vendors with relevant data and insights to optimize both the customer and Supplier experiences, creating a best-in-class MSP program. 10-15% travel.
Responsibilities
Relationship Management
  • Builds and maintains professional relationships with Hiring Managers and Business Line Leaders (Directors and above) within the client's organization
  • Build strong relationships with Supplier partners
  • Network within Monument Consulting Account Management and other departments

Service
  • Responsible for meeting with business leaders and hiring managers to identify resourcing needs and determine sourcing strategy.
  • Provide guidance around worker classification.
  • Plan and run HM and Supplier intake sessions to ensure job descriptions and additional skills, soft skills, etc. have been well communicated within the VMS job description
  • Responsible for the proactive requisition fulfillment management and hold individuals responsible for moving candidates through the process and selection for hire
  • Review candidates and determine which candidates are most qualified to the requirement to shortlist to the hiring manager
  • Has a thorough understanding of the business landscape, seasonality and global trends/events, and continually monitors changes in the marketplace to make recommendations and lead the client in hiring decisions
  • Focus on continuous improvement of daily service and delivery by identifying and implementing system and process efficiencies
  • Manage and hold suppliers accountable to ensure compliance with client procurement policies, guidelines, and processes.
  • Conduct client and vendor training on program requirements/processes
  • Mange work and deliverables in compliance with program Service Level Agreements (SLAs)
  • Participate in delivering client EBR's including but not limited to analyzing data, making recommendations, and outlining deliverables to meet desired outcome
  • Train HMs and Suppliers on program utilization and policies

Supplier Partnership
  • Cultivate a solid working relationship with our vendor partners, creating an environment of shared trust and innovation by participating in Supplier Scorecard Reviews and Supplier Round Tables
  • Coordinate HM and Supplier calls to allow Suppliers to ask HMs questions and get additional details for requisitions
  • Conduct Vendor user training on program rules of engagement
  • Negotiate with vendors as required
  • Conduct/Participate in Supplier Scorecard Sessions
  • Contribute to vendor rationalization strategies
  • Lead/consult worker audits and remediation with vendors
  • Initiate and complete onboarding, tracking, and documentation for new vendors utilizing the Program Manager or Program Director to resolve redlines

Additional Skills
  • Demonstrated ability to manage multiple tasks - prioritization, planning and delegation
  • Strong communication, facilitation, relationship management, relationship building, and interpersonal skills
  • Strong analytical and problem-solving skills and a firm grasp of the strategic implications of key industry trends and developments
  • Must have a strong sense of urgency and the ability to "think on your feet"
  • Ability to generate some insights from business metricsDelivery focused, highly organized, strong ability to work well with others

Qualifications
  • 3+ years Staffing Experience
  • Prefer 1+ years MSP-VMS experience
  • Strong understanding of the difference between Staff Aug and SOW Workers.
  • College Degree or equivalent work experience
  • Advanced experience with Microsoft Excel
  • Excellent Customer Service

Pay Range
USD $53,000.00 - USD $58,000.00 /Yr.

Apply