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Contract Remote Technical Account Manager Jobs in Arizona

Veolia

Key Account Manager

Phoenix, AZ · Remote

... technical division of the Contract Operations group. Develop new pricing and service strategies ... These are remote positions. Qualifications Education/Experience/Background: * Undergraduate degree.

Veolia Environnement SA

Key Account Manager

Phoenix, AZ · On-site +1

$110K - $150K/yr

... technical division of the Contract Operations group. Develop new pricing and service strategies ... These are remote positions. Qualifications Education/Experience/Background: * Undergraduate degree.

INFICON

Key Account Manager II

Phoenix, AZ · Remote

Leveraging deep technical expertise in semiconductor manufacturing processes, vacuum technology ... Manage comprehensive account activities, including preparing quotes, negotiating sales contracts ...

INFICON

Key Account Manager II

Phoenix, AZ · Remote

$112K - $150K/yr

Leveraging deep technical expertise in semiconductor manufacturing processes, vacuum technology ... Manage comprehensive account activities, including preparing quotes, negotiating sales contracts ...

StateServ Medical

Account Manager - Remote

Mesa, AZ · Remote

$65K - $75K/yr

Ability to manage multiple customer accounts, priorities, and projects in a fast-paced environment * Strong analytical and problem-solving skills with the ability to interpret utilization ...

StateServ

Account Manager - Remote

Mesa, AZ · On-site +1

$65K - $75K/yr

Ability to manage multiple customer accounts, priorities, and projects in a fast-paced environment * Strong analytical and problem-solving skills with the ability to interpret utilization ...

StateServ Medical LLC

Account Manager - Remote

Mesa, AZ · Remote

$65K - $75K/yr

Ability to manage multiple customer accounts, priorities, and projects in a fast-paced environment * Strong analytical and problem-solving skills with the ability to interpret utilization ...

StateServ

Account Manager - Remote

Mesa, AZ · On-site +1

$65K - $75K/yr

Ability to manage multiple customer accounts, priorities, and projects in a fast-paced environment * Strong analytical and problem-solving skills with the ability to interpret utilization ...

StateServ Medical LLC

Account Manager - Remote

Mesa, AZ · Remote

$65K - $75K/yr

Ability to manage multiple customer accounts, priorities, and projects in a fast-paced environment * Strong analytical and problem-solving skills with the ability to interpret utilization ...

StateServ Medical

Account Manager - Remote

Mesa, AZ · Remote

$65K - $75K/yr

Ability to manage multiple customer accounts, priorities, and projects in a fast-paced environment * Strong analytical and problem-solving skills with the ability to interpret utilization ...

Flare

Premier Account Manager (Remote)

Scottsdale, AZ · On-site +1

Remote About Us We believe everyone should have access to the legal services they need. Funded by ... The Role We're hiring an action-oriented Premier Account Manager to own growth, quality, and the ...

nVent

Key Account Manager - nVent HOFFMAN

Phoenix, AZ · On-site +1

Make direct end customer calls to develop and increase sales, negotiate contracts, drive product ... Ideally, 5+ years of technical account management/sales in the electrical or industrial market ...

nVent

Key Account Manager - nVent HOFFMAN

Tempe, AZ · On-site +1

Make direct end customer calls to develop and increase sales, negotiate contracts, drive product ... Ideally, 5+ years of technical account management/sales in the electrical or industrial market ...

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Contract Remote Technical Account Manager information

What is a contract remote technical account manager?

A Contract Remote Technical Account Manager is a professional who oversees and manages the technical aspects of client accounts for a company, typically on a contract basis and working remotely. Their main responsibilities include serving as the main technical point of contact, understanding client needs, resolving technical issues, and ensuring customer satisfaction. They act as a bridge between the client and the company’s technical teams, often helping to implement solutions, provide technical guidance, and support ongoing projects. This role requires strong communication skills, technical expertise, and the ability to work independently from a remote location.

What are the key skills and qualifications needed to thrive as a contract remote technical account manager?

To thrive as a Contract Remote Technical Account Manager, you need strong technical expertise, account management experience, and a relevant degree in IT or business. Familiarity with CRM software, cloud platforms, ticketing systems, and certifications like ITIL or AWS are commonly required. Outstanding communication, problem-solving, and organizational skills set top performers apart, especially in remote environments. These skills ensure you can deliver technical solutions, build strong client relationships, and drive customer satisfaction from a distance.

What are some common challenges faced by contract remote technical account managers, and how can they be addressed?

Contract Remote Technical Account Managers often navigate challenges such as aligning client expectations with deliverable timelines, staying updated on rapidly changing technologies, and maintaining strong communication across distributed teams. To address these, it's important to set clear communication protocols, utilize robust project management tools, and schedule regular check-ins with both clients and internal teams. Building strong relationships and proactively identifying potential issues can help ensure smoother project execution and client satisfaction.

What is the difference between Contract Remote Technical Account Manager vs Contract Remote Customer Success Manager?

AspectContract Remote Technical Account ManagerContract Remote Customer Success Manager
CredentialsTechnical certifications, industry-specific knowledgeCustomer service, communication skills
Work EnvironmentTechnical support, client consultationsClient onboarding, relationship management
Industry UsageTechnology, SaaS, IT servicesSoftware, SaaS, subscription services
Search IntentTechnical support, account managementCustomer retention, satisfaction

The Contract Remote Technical Account Manager focuses on technical support and account management within tech industries, requiring technical certifications. In contrast, the Contract Remote Customer Success Manager emphasizes client relationships and satisfaction, often with a focus on onboarding and retention. Both roles are remote, client-facing, and vital for customer success but differ in technical depth and focus areas.

What are popular job titles related to Contract Remote Technical Account Manager jobs in Arizona?

For Contract Remote Technical Account Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Contract Remote Technical Account Manager jobs in Arizona look for?

The top searched job categories for Contract Remote Technical Account Manager jobs in Arizona are:

What cities in Arizona are hiring for Contract Remote Technical Account Manager jobs?

Cities in Arizona with the most Contract Remote Technical Account Manager job openings:

Contract Remote Technical Account Manager jobs near you

Technical Account Manager

Phoenix, AZ • Remote

Varonis
Software Development • 1 - 5K employees

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

181st of 246 rated software companies

Great coworkers

Good employer

Good training

Learn more about Varonisexternal

$160K - $185K/yr

Full-time

Posted 24 days ago

Job description

Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear.Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
  • Onboard Customers to Varonis platforms and deliver on-going value and support
  • Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
  • Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
  • Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
  • Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
  • Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
  • Alongside Sales, identify and champion upsell opportunities
  • Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
  • Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
  • Serve as primary technical contact and augment our support and engineering teams
  • Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
  • Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
  • Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
  • Escalate customer issues to management when appropriate
  • Create knowledge base content to capture new learning for customer and internal reuse.
Requirements
  • Bachelor's Degree or equivalent experience
  • 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
  • Experience working with enterprise SaaS/IaaS/PaaS environments(AWS, Azure, GCP, Salesforce, M365, etc.)
  • Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
  • Understanding of data classification, governance, and DSPM concepts
  • Familiarity with AI/LLM data risks and governance considerations (preferred)
  • Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
  • Excellent communication skills with the ability to engage technical and executive audiences
  • Proven problem-solving abilities
  • Commitment to customer success
  • Proven success in contributing to a team-oriented environment.
  • Sales oriented.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written and oral) and interpersonal skills.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
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