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Technical Account Manager Intern Jobs in Arizona

Varonis

Technical Account Manager

Phoenix, AZ · Remote

$160K - $185K/yr

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Trapp Technology

Technical Account Manager

Phoenix, AZ · On-site

The ArmorPoint Technical Account Manager (TAM) is a trusted technical advisor for our ArmorPoint cybersecurity services portfolio. This role is the primary technical point of contact for assigned ...

Truleo

Technical Account Manager

Phoenix, AZ · On-site

$100K/hr

About the Role We're looking for a Technical Account Manager (TAM) based in the Phoenix, AZ area with a background in law enforcement or public safety, to serve as the on-the-ground connection ...

TRULEO

Technical Account Manager

Phoenix, AZ · On-site

$100K/yr

About the Role We're looking for a Technical Account Manager (TAM) based in the Phoenix, AZ area with a background in law enforcement or public safety, to serve as the on-the-ground connection ...

Truleo

Technical Account Manager

Phoenix, AZ · On-site

$100K/yr

About the Role We're looking for a Technical Account Manager (TAM) based in the Phoenix, AZ area with a background in law enforcement or public safety, to serve as the on-the-ground connection ...

SunSource

Technical Account Manager Trainee

Phoenix, AZ · On-site

$52K - $65K/yr

Because our Account Manager and Outside Sales roles require a rare mix of both technical and sales skills, we created this dynamic program that sets individuals up for success and a long-term career ...

SunSource

Technical Account Manager Trainee

Tempe, AZ · On-site

$52K - $65K/yr

Because our Account Manager and Outside Sales roles require a rare mix of both technical and sales skills, we created this dynamic program that sets individuals up for success and a long-term career ...

SunSource

Technical Account Manager Trainee

Tempe, AZ · On-site

$52K - $65K/yr

Because our Account Manager and Outside Sales roles require a rare mix of both technical and sales skills, we created this dynamic program that sets individuals up for success and a long-term career ...

Axon

Sr Technical Program Manager II

Scottsdale, AZ · On-site

Director, Software Technical Account Managers As a Senior Technical Sustainment Manager focused on customer enablement, you will own a portfolio of law enforcement agencies who have completed their ...

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Technical Account Manager Intern information

What types of projects or responsibilities can a Technical Account Manager intern expect during their internship?

As a Technical Account Manager Intern, you can expect to work on a variety of projects that bridge technical understanding and customer engagement. Typical responsibilities include assisting with onboarding new clients, troubleshooting technical issues, preparing reports on client performance, and collaborating with both engineering and sales teams to ensure customer satisfaction. You'll gain exposure to client meetings, shadow senior team members, and may also contribute to process improvements. This role provides valuable hands-on experience in both customer-facing and technical problem-solving environments.

What does a technical account manager intern do?

A technical account manager intern supports clients by assisting with technical issues, onboarding, and product implementation. They collaborate with engineering and support teams, often using tools like CRM and ticketing systems, to ensure customer satisfaction and successful product adoption. The role provides hands-on experience in customer service, technical troubleshooting, and account management.

What are the key skills and qualifications needed to thrive as a Technical Account Manager intern?

To thrive as a Technical Account Manager Intern, you need a strong grasp of technical concepts, customer service acumen, and typically a background in IT, computer science, or a related field. Familiarity with CRM systems, cloud platforms, and basic troubleshooting tools is often required. Strong communication, problem-solving abilities, and a collaborative attitude help you build relationships and address client needs effectively. These skills are crucial for supporting clients, resolving technical issues, and ensuring successful partnerships between the company and its customers.

What is a Technical Account Manager intern?

A Technical Account Manager Intern is a student or recent graduate who supports senior technical account managers by assisting with client relationships, technical support, and project coordination. They help bridge the gap between clients and technical teams, ensuring customers' technical needs are understood and met. Interns may participate in meetings, troubleshoot technical issues, and help prepare reports or presentations. This role provides hands-on experience in customer service, technical problem-solving, and account management within a technology-focused environment.
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Technical Account Manager Intern jobs near you

Technical Account Manager

Varonis

Phoenix, AZ • Remote

$160K - $185K/yr

Full-time

Posted 4 days ago

Varonis rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

178th of 242 rated software companies

Job description

Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear.Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
  • Onboard Customers to Varonis platforms and deliver on-going value and support
  • Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
  • Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
  • Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
  • Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
  • Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
  • Alongside Sales, identify and champion upsell opportunities
  • Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
  • Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
  • Serve as primary technical contact and augment our support and engineering teams
  • Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
  • Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
  • Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
  • Escalate customer issues to management when appropriate
  • Create knowledge base content to capture new learning for customer and internal reuse.
Requirements
  • Bachelor's Degree or equivalent experience
  • 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
  • Experience working with enterprise SaaS/IaaS/PaaS environments(AWS, Azure, GCP, Salesforce, M365, etc.)
  • Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
  • Understanding of data classification, governance, and DSPM concepts
  • Familiarity with AI/LLM data risks and governance considerations (preferred)
  • Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
  • Excellent communication skills with the ability to engage technical and executive audiences
  • Proven problem-solving abilities
  • Commitment to customer success
  • Proven success in contributing to a team-oriented environment.
  • Sales oriented.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written and oral) and interpersonal skills.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
#LI-Remote

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