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Manager Remote Msp Jobs in Rhode Island (NOW HIRING)

NinjaOne

Enterprise Account Executive, MSP

NC · On-site +1

$300K/yr

About the Role The Enterprise Account Executive, MSP is a strategic, quota-carrying sales role ... management, autonomous patching, backup, and remote access in a single console to improve ...

NinjaOne

Product Manager - Endpoint Management

NC · On-site +1

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... Experience in MSP, internal IT, or infrastructure-focused roles * Deep understanding of how IT ...

NinjaOne

Software Packaging Engineer

NC · On-site +1

We are looking for a Software Packaging Engineer with deep IT and/or Managed Service Provider (MSP ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

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Manager Remote Msp information

What are some common challenges faced by a manager in a remote MSP environment, and how can they be addressed?

Managers in remote MSP settings often face challenges such as coordinating distributed teams, maintaining clear communication, and ensuring quick response times for client issues. To address these, it’s important to implement robust communication tools, set clear expectations for availability, and use project management platforms to monitor progress. Establishing regular check-ins and fostering a collaborative team culture can also help ensure everyone stays aligned and motivated, despite working remotely.

What is a Manager Remote MSP?

A Manager Remote MSP is a professional who oversees the operations of a Managed Service Provider (MSP) team, delivering IT services and support to clients remotely. They coordinate technical staff, manage client relationships, ensure service level agreements (SLAs) are met, and implement best practices for remote IT management. Their responsibilities include team leadership, workflow optimization, incident resolution, and strategic planning to improve client satisfaction and operational efficiency. This role is essential in ensuring seamless and proactive IT support for businesses relying on outsourced technology services.

What is the difference between Manager Remote Msp vs Service Delivery Manager?

AspectManager Remote MspService Delivery Manager
CredentialsIT certifications (e.g., CompTIA, Microsoft)IT or business management certifications
Work EnvironmentRemote, managed service provider settingTypically office-based or hybrid, client-facing
Employer & IndustryManaged Service Providers, IT servicesIT service companies, corporate IT departments
Search & Comparison IntentFocus on remote MSP management rolesFocus on service delivery and client management

The Manager Remote Msp primarily oversees remote IT services within MSPs, focusing on technical team management and service delivery. The Service Delivery Manager emphasizes client satisfaction, service quality, and operational efficiency, often in a more client-facing or hybrid setting. While both roles require IT knowledge, the Manager Remote Msp is more technical and remote-focused, whereas the Service Delivery Manager centers on client relationships and service performance.

What are the key skills and qualifications needed to thrive as a Manager Remote MSP?

To thrive as a Manager Remote MSP, you need a solid background in IT service management, leadership experience, and a strong understanding of managed services best practices, often supported by a bachelor's degree in IT or related fields. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and relevant certifications such as ITIL or CompTIA are typically required. Outstanding communication, problem-solving skills, and the ability to lead and motivate remote teams are crucial soft skills for this role. These skills ensure efficient service delivery, high client satisfaction, and effective team coordination in a distributed work environment.
What are popular job titles related to Manager Remote Msp jobs in Rhode Island? For Manager Remote Msp jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Manager Remote Msp jobs in Rhode Island look for? The top searched job categories for Manager Remote Msp jobs in Rhode Island are:
What cities in Rhode Island are hiring for Manager Remote Msp jobs? Cities in Rhode Island with the most Manager Remote Msp job openings:
Manager Remote Msp jobs near you
Infographic showing various Manager Remote Msp job openings in Rhode Island as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Enterprise Account Executive, MSP

NinjaOne

NC • On-site, Remote

$300K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

 
About the Role 
The Enterprise Account Executive, MSP is a strategic, quota-carrying sales role focused on acquiring and expanding NinjaOne's presence within the enterprise MSP market. This is primarily a net new business role — you will be responsible for identifying, pursuing, and closing new MSP Enterprise logos while also expanding NinjaOne’s footprint within existing strategic MSP accounts. You will act as a trusted advisor to MSP leadership, positioning NinjaOne's Unified IT Operations Platform as the solution to their operational challenges at scale. Core responsibilities include territory planning, prospecting, pipeline development, full-cycle deal management, executive relationship building, and contract negotiation. 
 
Location — We are flexible on remote working from home, if you are located in the USA and reside in one of the following states: CA, CO, CT, FL, GA, *IL, KS, MA, ME, NC, NJ, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option. 
 
What You’ll Be Doing 
  • Develop and execute a territory plan targeting net new enterprise MSP accounts, building a robust, multimillion-dollar pipeline from the ground up
  • Prospect strategically into large MSPs through outbound motions, leveraging channel partners, marketing, and SDR resources
  • Lead full sales cycles from prospecting and discovery through demo, negotiation, and close
  • Become a trusted advisor on NinjaOne’s platform, delivering compelling discovery calls, presentations, and product demonstrations tailored to MSP operational needs
  • Identify key decision makers, champions, and procurement processes within target accounts to drive deals to close
  • Drive cross-sell and upsell opportunities within strategic MSP accounts to grow wallet share over time
  • Collaborate with NinjaOne channel partners to identify and accelerate new opportunities
  • Accurately forecast opportunities in Salesforce and consistently hit or exceed quota in a defined territory
  • Negotiate deal terms, discounts, and contract structures with leadership approval as needed.
  • Additional duties as needed
 
About You 
  • Bachelor’s degree preferred, or equivalent experience
  • 10+ years of B2B SaaS sales experience with full sales cycle ownership
  • Demonstrated success selling into the MSP market; experience with IT operations, RMM, PSA, or related solutions strongly preferred
  • Proven track record of sourcing and closing net new enterprise logos, not just expanding an existing book of business
  • History of consistent quota attainment and overachievement
  • Strong prospecting instincts — comfortable building pipeline from scratch in a defined territory
  • Polished communication, presentation, and active listening skills; able to engage credibly with MSP owners, operations leads, and C-suite stakeholders
  • Excellent business acumen and the ability to map NinjaOne’s solutions to MSP-specific pain points and growth objectives
  • Experience with Salesforce or a comparable CRM
  • You align with our values Curiosity, Integrity, Kindness, Humility, and Builders and are committed to creating an environment where these values flourish in our teams
 
About Us 
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 
 
What You’ll Love 
We are a collaborative, kind, and curious community. 
We honor your flexibility needs with full-time work that is hybrid remote. 
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. 
We help you prepare for your financial future with our 401(k) plan. 
We prioritize your work-life balance with our unlimited PTO. 
We reward your work with opportunity for growth and advancement. 
 
Additional Information 
This position is NOT eligible for Visa sponsorship. 
 
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago.
 
We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, and PTO.
 
For roles based in California, Colorado, Maryland, New Jersey, or Washington, the base salary hiring range for this position is $150,000 base per year with On Target Earnings of $300,000 per year. 
 
For roles based in New York, the base salary hiring range for this position is $150,000 base per year with On Target Earnings of $300,000 per year. 
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. 
 
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