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Manager Remote Msp Jobs (NOW HIRING)

Addison Group

MSP Technician I

Tulsa, OK · Remote

$45K - $50K/yr

Information Technology / Managed Services Location : Tulsa, Oklahoma Assignment Type: Direct Hire ... Our client is seeking an MSP Technician I to provide onsite and remote support for local business ...

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How much do manager remote msp jobs pay per year?

As of Sep 3, 2026, the average yearly pay for manager remote msp in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What is a Manager Remote MSP?

A Manager Remote MSP is a professional who oversees the operations of a Managed Service Provider (MSP) team, delivering IT services and support to clients remotely. They coordinate technical staff, manage client relationships, ensure service level agreements (SLAs) are met, and implement best practices for remote IT management. Their responsibilities include team leadership, workflow optimization, incident resolution, and strategic planning to improve client satisfaction and operational efficiency. This role is essential in ensuring seamless and proactive IT support for businesses relying on outsourced technology services.

What are the key skills and qualifications needed to thrive as a Manager Remote MSP?

To thrive as a Manager Remote MSP, you need a solid background in IT service management, leadership experience, and a strong understanding of managed services best practices, often supported by a bachelor's degree in IT or related fields. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and relevant certifications such as ITIL or CompTIA are typically required. Outstanding communication, problem-solving skills, and the ability to lead and motivate remote teams are crucial soft skills for this role. These skills ensure efficient service delivery, high client satisfaction, and effective team coordination in a distributed work environment.

What are some common challenges faced by a manager in a remote MSP environment, and how can they be addressed?

Managers in remote MSP settings often face challenges such as coordinating distributed teams, maintaining clear communication, and ensuring quick response times for client issues. To address these, it’s important to implement robust communication tools, set clear expectations for availability, and use project management platforms to monitor progress. Establishing regular check-ins and fostering a collaborative team culture can also help ensure everyone stays aligned and motivated, despite working remotely.

What is the difference between Manager Remote Msp vs Service Delivery Manager?

AspectManager Remote MspService Delivery Manager
CredentialsIT certifications (e.g., CompTIA, Microsoft)IT or business management certifications
Work EnvironmentRemote, managed service provider settingTypically office-based or hybrid, client-facing
Employer & IndustryManaged Service Providers, IT servicesIT service companies, corporate IT departments
Search & Comparison IntentFocus on remote MSP management rolesFocus on service delivery and client management

The Manager Remote Msp primarily oversees remote IT services within MSPs, focusing on technical team management and service delivery. The Service Delivery Manager emphasizes client satisfaction, service quality, and operational efficiency, often in a more client-facing or hybrid setting. While both roles require IT knowledge, the Manager Remote Msp is more technical and remote-focused, whereas the Service Delivery Manager centers on client relationships and service performance.

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Manager Remote Msp jobs near you
Infographic showing various Manager Remote Msp job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.

MSP Technician I

Addison Group

Tulsa, OK • Remote

$45K - $50K/yr

Other

Medical, Dental, Vision, Retirement

Posted 28 days ago

Job description

Job Title: MSP Technician I

Industry: Information Technology / Managed Services

Location : Tulsa, Oklahoma

Assignment Type: Direct Hire

Pay: $45000 – $50000 / Year

Work Schedule: Monday–Friday, 8:00 AM–5:00 PM

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About the Company

Established technology services organization with decades of experience supporting businesses throughout the Tulsa area. The team provides managed IT services, infrastructure support, and end-user solutions to a diverse client base. Known for its collaborative culture and strong employee retention, this organization offers opportunities for growth and hands-on technical experience.

Job Description

Our client is seeking an MSP Technician I to provide onsite and remote support for local business customers. This role is ideal for a technically minded professional who enjoys troubleshooting, working directly with end users, and managing a variety of desktop and network-related issues.

The ideal candidate is self-motivated, customer-focused, and comfortable working independently in client environments.

Key Responsibilities

  • Troubleshoot hardware, software, and workstation issues for end users
  • Install, configure, and deploy desktops, laptops, and peripheral equipment
  • Travel to local client sites to provide technical support and assist with system setups
  • Guide users through technical issues and ensure a positive customer experience
  • Assist with workstation upgrades, replacements, and new employee setups
  • Document support activities and maintain accurate records
  • Collaborate with senior technicians to resolve escalated issues
  • Support basic networking components, including routers, switches, and firewalls

Qualifications

Required:

  • 1–2 years of IT support experience, preferably in a managed services environment
  • Strong troubleshooting skills for desktop and workstation issues
  • Experience installing and configuring computers and related hardware
  • Excellent communication and customer service skills
  • Ability to work independently and manage multiple priorities
  • Valid driver's license

Preferred:

  • Current CompTIA A+ certification
  • Foundational networking knowledge, including switches, routers, and firewalls
  • Previous experience supporting multiple clients or working in an MSP setting

Additional Details

  • Local travel required; company vehicle provided for business-related travel
  • Business casual work environment
  • Candidates must be able to clearly explain and demonstrate their hands-on technical experience during the interview process

Perks

  • Stable organization with a strong reputation and low employee turnover
  • Opportunity to work with a variety of technologies and industries
  • Mix of office, field, and customer-facing responsibilities
  • Collaborative team environment with opportunities for professional growth

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.