Job Title
Manager of Technology / Head of Technology
Location
Rhode Island — Onsite (Remote eligibility post-onboarding, management approval required)
Employment Type
Full-Time, Permanent / Direct Hire
Salary
$100,000 – $120,000 per year, based on experience
Industry
Diagnostic Laboratory / Healthcare Technology
Reports To
Executive Leadership / C-Suite
You will own five core areas:
1. IT Service Management & Technical Support
•    Lead all internal and external technology support operations including help desk, end-user support, and customer-facing technical services
•    Establish KPI-driven SLA processes; implement ITIL-based service management frameworks
•    Manage full IT asset lifecycle from procurement to retirement
2. Infrastructure, Security & Cloud Operations
•    Own enterprise infrastructure: networks, servers, cloud platforms, virtualization, storage, and DR systems
•    Lead cybersecurity strategy — vulnerability management, endpoint protection, access controls, security monitoring
•    Ensure full HIPAA compliance; develop and maintain business continuity and disaster recovery plans
•    Drive cloud transformation, modernization, and technology standardization initiatives
3. Software Development & Integration Services
•    Oversee development and maintenance of proprietary applications, customer portals, and reporting systems
•    Direct HL7 interfaces, EHR connectivity, LIS integrations, and third-party platform integrations
•    Manage SDLC, software architecture, DevOps, release management, and QA processes
•    Drive AI adoption, automation, and digital transformation initiatives
4. Offshore Team Leadership
•    Build, manage, and scale offshore technology teams across development, QA, data services, support, and cybersecurity
•    Establish training programs, performance metrics, communication frameworks, and career development pathways
•    Drive cost-effective delivery through an optimized onsite/offshore operating model
5. Strategic Technology Leadership
•    Develop and execute the multi-year technology roadmap aligned to business strategy
•    Support acquisitions through technology due diligence and post-acquisition integration planning
•    Evaluate and recommend emerging technology investments that improve efficiency and scalability
â– Â WHAT WE ARE LOOKING FOR
Required:
•    12+ years of progressive technology leadership experience
•    5+ years leading multi-functional technology organizations (infrastructure, development, support, cybersecurity)
•    Proven experience building and managing offshore technology teams
•    Deep expertise in enterprise networking, cloud platforms (AWS/Azure/Google Cloud Platform), cybersecurity frameworks, and SDLC
•    Experience managing customer-facing technical support teams with SLA accountability
•    Strong vendor management and IT budgeting skills
•    Bachelor''s degree in Computer Science, Information Technology, Engineering, or related field
Preferred (Strong Plus):
•  Experience in diagnostic laboratories, clinical labs, healthcare technology, or HIPAA-regulated environments — highly preferred
•    Knowledge of LIS platforms, HL7 integrations, and EHR connectivity standards
•    Experience supporting M&A activity and post-acquisition technology integration
•    Familiarity with AI, automation, and cloud-native modernization initiatives
•    Master''s degree preferred
â– Â COMPENSATION & WORK DETAILS
•    Salary: $100,000 – $120,000 per year, commensurate with experience
•    Employment Type: Full-Time, Direct Hire / Permanent
•    Location: Onsite — Rhode Island (remote eligibility available post-onboarding, subject to management approval)
•    Benefits: Comprehensive package including health, dental, vision.
You will have true executive ownership of a full technology organization at a company scaling through growth and acquisitions. This is not a maintenance role — you will build, transform, and lead. If you thrive in high-accountability environments where your decisions directly shape business outcomes, this is your opportunity.
Submit your resume email . Qualified applicants will be contacted within 3–5 business days. All applications are handled with complete confidentiality.