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Manager Of Service Operations Jobs (NOW HIRING)

Mark III Construction

VP of Service

Sacramento, CA · On-site

$147K - $189K/yr

Integrate Service department sales with M3 complementary businesses Operational Management ... Ensure efficient utilization of trade staff, fleet, tools, and resources * Establish and enforce ...

Crane NXT Co

Service Manager

Tulsa, OK · On-site

... ensuring that our service operations remain on the cutting edge of the industry. Key ... Technician Management and Development: * Lead the recruitment, hiring, and management of service ...

Flexjet

Service Operations Specialist

Cleveland, OH

The Service Operations Specialist serves as the service intelligence and risk management partner to ... Bachelor's degree in business, analytics, aviation, hospitality, or related field * 1-2 years of ...

Panasonic

Area Service Manager

Houston, TX · On-site

Responsibilities The purpose of this position is the management and oversight of service operations for the customer base within a district. Responsibilities include service financial performance ...

CARFAX

Manager of Revenue Operations

Centreville, VA

Join Team CARFAX as a Manager of Revenue Operations Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand ...

Sparkle Squad

Manager of Field Operations

Essex Fells, NJ · On-site

$25 - $30/hr

About the Role Join Sparkle Squad as the Manager of Field Operations , where you will lead our field team in delivering exceptional service across Northern New Jersey. This is a hands-on leadership ...

Karbon

Manager of People Operations

Reporting to the VP of People, this role owns the operational backbone of how we hire, onboard, and ... Use AI to manage and monitor multi-country HR compliance across our six operating regions, building ...

Vantage Hemp Co

Manager of Facility Operations

Greeley, CO · On-site

$100K - $135K/yr

Vantage Hemp is seeking a Manager of Facility Operations to lead facility maintenance, equipment ... Manage contractors, vendors, and service providers while ensuring projects are completed safely, on ...

AMF

District Manager of Operations

Petaluma, CA · On-site

$140K - $170K/yr

As a District Manager of Operations, you'll be responsible for leading a dedicated group of ... Customer Service Pro * Experience Supervising Numerous Departments and a Staff of 50+ * Knowledge ...

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Manager Of Service Operations information

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$35.5K

$78.6K

$131K

How much do manager of service operations jobs pay per year?

As of Jun 26, 2026, the average yearly pay for manager of service operations in the United States is $78,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $95,500.00 per year, depending on experience, location, and employer.

How much should an operations manager get paid?

The salary for a Manager of Service Operations typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can also influence compensation levels.

Is ops manager higher than GM?

A Manager of Service Operations typically focuses on overseeing service delivery, processes, and team management within a specific area, while a General Manager (GM) has broader responsibilities including overall business operations, strategy, and profit and loss. Generally, a GM holds a higher or more senior position than an operations manager, but the hierarchy can vary depending on the organization’s structure. In some companies, the operations manager reports to the GM or director level.

What is the difference between Manager Of Service Operations vs Service Manager?

AspectManager Of Service OperationsService Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer service teams and client relationships
ResponsibilitiesStreamlining operations, implementing policies, ensuring service qualityHandling customer issues, service satisfaction, team supervision
CredentialsTypically requires management experience, industry certificationsCustomer service experience, relevant certifications often preferred
Work EnvironmentOperations departments, cross-functional teamsCustomer service centers, client-facing roles

The Manager Of Service Operations primarily focuses on optimizing service delivery processes and operational efficiency, while the Service Manager concentrates on managing customer service teams and ensuring client satisfaction. Both roles require management skills and industry knowledge, but their core responsibilities differ in scope and focus.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs, CFOs, and other C-suite positions, as well as specialized professions like top-tier surgeons, investment bankers, and successful entrepreneurs. These roles typically require extensive experience, advanced skills, and often involve leadership, strategic decision-making, or ownership responsibilities.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.
What cities are hiring for Manager Of Service Operations jobs? Cities with the most Manager Of Service Operations job openings:
What are the most commonly searched types of Of Service Operations jobs? The most popular types of Of Service Operations jobs are:
What states have the most Manager Of Service Operations jobs? States with the most job openings for Manager Of Service Operations jobs include:
Manager Of Service Operations jobs near you
VP of Service

VP of Service

Mark III Construction

Sacramento, CA • On-site

$147K - $189K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Mark III Construction (M3) seeks a highly experienced Vice President of Service to provide day-to-day leadership and management of Mark III's Service Division - M3 Service, in alignment with the company core values and strategic objectives.
Reporting directly to the M3 Chief Operating Officer (COO), the primary role of the VP of Service is to lead and scale our multi-trade Service Division across Northern California and the Reno/Sparks Nevada region. This executive will hold full P&L responsibility for a $10M+ service business, overseeing sales, operations, billing, and special projects.
This role is designed for a seasoned leader who brings a strong track record of driving revenue growth, improving margins, and building high-performing teams within a service-based construction environment. The ideal candidate combines sales expertise, strategic vision, operational discipline, and culture-first leadership to elevate performance across all service lines.
Who we are:
Mark III is a full-service construction company comprised of three complementary business units: M3 MEP, M3 Service, and M3 Components. We support projects from initial concept through long-term maintenance, with specialized expertise in healthcare, higher education, industrial, life science, and technology markets.
Our integrated, big-picture approach allows us to self-perform electrical, HVAC, plumbing, process piping, prefabrication, and MEP design. By consolidating these services under one organization, clients benefit from reduced profit layers, minimized scope gaps, and simplified project schedules-working with a single, accountable partner rather than multiple consultants and subcontractors.
Headquartered in Sacramento, California, Mark III operates throughout California and Nevada. Our state-of-the-art manufacturing facility serves as a centralized hub supporting five core trades: HVAC, mechanical piping, plumbing, electrical, and metal-stud framing. To support our continued growth, we will be relocating from our current combined 62,000 square feet of office and operational space to a new 340,000-square-foot headquarters at 2031 Optisolar Lane, with the move planned for completion by the end of Q2 2026.
Mission:
Leading the Evolution of Construction
Vision: Exposing the World to a New Way to Build
Core Values:
  • Teamwork
  • Excellence
  • Perseverance
  • Integrity
  • Continuous Improvement

Requirements
Executive Leadership & Strategy
  • Develop and execute the strategic vision for M3 Service in alignment with company strategy and goals
  • Translate company objectives into clear divisional priorities, operating plans, and performance expectations
  • Build, lead, and mentor a high-performing leadership team across all service functions and trades
  • Foster a culture of accountability, safety, teamwork, and operational excellence
  • Represent the Service Division on the Executive Leadership Team, reporting on department performance and contributing to overall company strategic planning and execution

Sales Leadership & Business Development
  • Build and manage a high-performing sales team that actively prospects, presents, and closes preventative maintenance and service agreement contracts
  • Develop a robust sales pipeline, tracking opportunities from initial contact through contract execution
  • Build and maintain a structured sales process across the department, setting individual and team revenue targets and holding the team accountable to them
  • Identify strategic opportunities to expand service offerings, geographic reach, and client base in alignment with strategic vision
  • Serve as an executive-level relationship owner for key service accounts, ensuring high customer satisfaction and long-term retention
  • Integrate Service department sales with M3 complementary businesses

Operational Management
  • Oversee daily service operations including dispatch, scheduling, field execution, billing, and customer service
  • Lead and optimize dispatch and scheduling functions to maximize field crew utilization and minimize response times
  • Ensure efficient utilization of trade staff, fleet, tools, and resources
  • Establish and enforce operational processes, safety protocols, and quality assurance standards across all service activities
  • Drive continuous improvement initiatives to increase efficiency and reduce operational waste

Business Leadership & Financial Performance
  • Own the Service Department P&L, including revenue forecasting, budget management, and cost control
  • Oversee Service estimating to ensure accurate, competitive, and profitable project and contract pricing
  • Analyze financial performance regularly and implement corrective actions to achieve margin targets
  • Identify and act on opportunities to improve billing efficiency, contract profitability, and overhead recovery
  • Develop and monitor key performance indicators (KPIs) including gross margin, net margin, labor utilization, response time, and contract renewal rates

Team Leadership & Development
  • Recruit, develop, and retain a high-performing team of field technicians, service coordinators, operations managers, and dispatch personnel
  • Set clear performance expectations, conduct regular reviews, hold the team accountable to expectations, and build career development plans within the service department
  • Provide coaching and mentorship to develop future service leaders within the organization
  • Ensure the right people are in the right seat and all team members align with the Mark III core values

Qualifications & Requirements:
  • B.S. in Construction Management, Engineering, or other related discipline, or equivalent combination of education, training and experience
  • Significant leadership experience in MEP service operations with direct P&L responsibility
  • Proven track record of scaling and managing a multi-trade service business
  • Strong financial acumen with the ability to drive performance through metrics and analysis
  • Built and led high-performing service sales teams
  • Demonstrated success as a strategic business leader

Competencies:
  • Strategic Leadership
  • Operational Excellence
  • Financial Management
  • Team Development
  • Customer Focus
  • Sales Leadership

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Car Allowance
  • Fuel Card
  • Training & Development
  • Onsite Gym and kitchen

Salary Range $200k - $250k DOE
"Mark III Construction and its affiliated companies is an equal opportunity employer regardless of race, color, caste, sex, gender, age, sexual orientation, gender identity, gender expression, religion, marital status, genetic information, national origin, ancestry, citizenship, physical or mental disability, medical condition, protected veteran or military status, domestic violence victim status, political affiliation, or any other basis protected by federal, state, or local law."

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