ZipRecruiter

Log In

1

Director Of Service Operations Jobs (NOW HIRING)

Technical Solutions Inc

Director of Service

Pittsburgh, PA · On-site

$100K - $140K/yr

Service Operations * Oversee daily service operations, including scheduling, dispatch, and field execution * Ensure timely and high-quality completion of service and warranty work * Develop and ...

Allied Universal

Director of Service

Farmingdale, NJ · On-site

$120K - $170K/yr

The Director of Service partners with Regional and National leadership to accelerate service ... Operations & Financial Accountability * Own regional service operations, performance, staffing ...

React Health

Director of Service

Dublin, OH · On-site

$125K - $150K/yr

Service Operations Leadership * Serve as the operational owner of post-market product performance ... Direct Service-related activities in conjunction with Manufacturing, Engineering, Supply Chain ...

Ivionics, LLC

Director of Service Delivery

Hauppauge, NY · On-site

$214K/yr

Director of Service Delivery Are you a hands-on service delivery leader who thrives at the intersection of operational excellence and team development? We are IVIONICS--an established technology ...

New

Numotion

Director of Service Fulfillment

Baltimore, MD · On-site

$65K - $95K/yr

Director of Service Fulfillment leads and oversees efforts of field service technicians to assure ... Ensures all activities and operations are carried out in strict compliance with company and ...

McDonald's

Director of Operations

Jacksonville, FL · On-site

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About ... Proven experience in multi-unit restaurant or food service operations management * Strong financial ...

McDonald's

Director of Operations

Jacksonville, FL · On-site

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About ... Proven experience in multi-unit restaurant or food service operations management * Strong financial ...

next page

Showing results 1-20

All JobsDirector Of Service Operations Jobs

Director Of Service Operations information

See salary details

$34K

$107.7K

$179.5K

How much do director of service operations jobs pay per year?

As of Jun 26, 2026, the average yearly pay for director of service operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

Which is higher, COO or director of operations?

A COO (Chief Operating Officer) is generally higher than a Director of Service Operations or Director of Operations, as the COO is part of the executive leadership team responsible for overall company strategy and operations. Directors typically report to the COO or other C-level executives and focus on specific departments or functions within the organization.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions, often in large corporations. Certain specialized roles like surgeons, anesthesiologists, and successful entrepreneurs can also earn this level of income, especially with experience, bonuses, and stock options. Achieving this salary typically requires advanced education, extensive experience, and leadership responsibilities.

What is the difference between Director Of Service Operations vs Service Manager?

AspectDirector Of Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages budgets, and aligns service goals with company objectives.Manages daily service operations, supervises service teams, handles customer issues, and ensures service delivery meets standards.
Required CredentialsBachelor's degree, extensive experience in service management, leadership skills, and industry-specific certifications.Bachelor's degree, experience in service delivery, customer service skills, and relevant certifications.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, team supervision.

The main difference between a Director Of Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with overall business goals, while the Service Manager focuses on daily operations and customer satisfaction. Both roles require relevant experience and certifications, but the Director's role is more strategic and broad in scope.

How much does a service director make in the US?

A Service Director in the US typically earns between $80,000 and $150,000 annually, depending on the industry, location, and experience level. Senior roles with extensive management responsibilities or in high-demand sectors can earn higher salaries, often supplemented with bonuses and benefits.

What does a director of service operations do?

A director of service operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They manage teams, develop processes, and implement strategies to optimize service performance, often using tools like service management software and requiring strong leadership and communication skills.
More about Director Of Service Operations jobs
What cities are hiring for Director Of Service Operations jobs? Cities with the most Director Of Service Operations job openings:
What are the most commonly searched types of Of Service Operations jobs? The most popular types of Of Service Operations jobs are:
What states have the most Director Of Service Operations jobs? States with the most job openings for Director Of Service Operations jobs include:
What job categories do people searching Director Of Service Operations jobs look for? The top searched job categories for Director Of Service Operations jobs are:
Director Of Service Operations jobs near you
Infographic showing various Director Of Service Operations job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Director of Service Operations

Director of Service Operations

Plumbing Solutions LLC

Lexington, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Director of Service Operations – Build, Lead, and Scale a High‑Performance Service Division

Lexington, South Carolina

Plumbing Solutions, LLC is a fast‑growing, family‑owned company with a strong commitment to excellence, our employees, and the customers we serve. We are hiring a Director of Service Operations to build our Service Division from the ground up and lead it as a standalone, high‑performance business unit.

This is not a maintenance role. This is a builder role for a strategic operator who can create structure where none exists, drive growth, and develop a world‑class service organization.

Does This Sound Like You?

  • You have deep leadership experience in plumbing, HVAC, or electrical service operations
  • You’ve built or scaled a service department — not just maintained one
  • You understand pricing, margins, KPIs, and how to run a profitable P&L
  • You thrive in environments where you can design systems, processes, and workflows
  • You know how to hire, develop, and lead high‑performing technicians
  • You’re a strategic operator who loves building something from scratch
  • You want full ownership, autonomy, and the ability to shape a division your way

The Experience We’d Love To See:

  • 5+ years of leadership experience in service operations (plumbing, HVAC, electrical)
  • Proven success building or scaling a service department
  • Strong financial acumen: pricing, margins, KPIs, and operational performance
  • Experience leading technicians, dispatch, and service workflows
  • Preferred: ServiceTitan or similar platform experience
  • Preferred: Multi‑trade background and a demonstrated builder mindset

What You’ll Get To Do:

Build the Service Division

  • Develop and implement the service pricing structure and price book
  • Design and install service systems, processes, and workflows
  • Establish KPIs, dashboards, and performance tracking

Own Financial Performance

  • Full ownership of the Service P&L
  • Drive revenue growth and gross margin performance
  • Ensure the division meets profitability targets

Team Development

  • Recruit, hire, and develop service technicians
  • Build a performance‑driven, accountable culture
  • Implement training, coaching, and accountability systems

Operational Leadership

  • Oversee dispatch, scheduling, and daily service execution
  • Improve efficiency, close rates, and average ticket value
  • Ensure quality control and minimize callbacks

Growth Execution

  • Partner with leadership on marketing and demand generation
  • Leverage existing new‑construction customer base
  • Build a scalable service platform capable of expansion

Why You Want This Job:

  • You get to build a service division from the ground up
  • You will have full ownership and autonomy — no corporate layers
  • Your work directly impacts revenue, profitability, and long‑term growth
  • You’ll shape the culture, systems, and performance standards
  • You’ll be part of a fast‑growing company with a strong reputation
  • You’ll have the opportunity to advance into higher executive leadership

This Position Offers:

  • A fast-growing industry with a rapidly expanding company
  • Family friendly atmosphere
  • Monday-Friday work week with weekly pay
  • Health, prescription drug, vision, and dental insurance available
  • Short and long-term disability as well as life insurance available
  • Matching 401(k) with potential yearly holiday bonus
  • Great Work-Life balance and Employee Assistance Program offered

Ready to Build Something That Lasts?

If you’re a strategic, growth‑minded operator who wants to create, lead, and scale a high‑performance service division, we want to meet you.

Apply now and take full ownership of building the next major business unit at Plumbing Solutions, LLC.



Requirements:

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

Required

  • 5+ years of leadership experience in plumbing, HVAC, or electrical service operations
  • Proven ability to build or scale a service department
  • Strong understanding of pricing, margins, KPIs, and service financials
  • Experience leading technicians and operational teams

Preferred

  • Experience with ServiceTitan or similar platforms
  • Multi-trade experience (plumbing, HVAC, electrical)
  • Demonstrated builder mindset with a track record of growth