ZipRecruiter

Log In

1

Director Of Service Operations Jobs (NOW HIRING)

Levata

Director, Service Operations

Louisville, KY

This role provides full ownership of service delivery execution, operational excellence, and team ... The Director will partner closely with executive leadership and cross-functional stakeholders to ...

Numotion

Director of Service Fulfillment

Baltimore, MD

$65K - $95K/yr

Director of Service Fulfillment leads and oversees efforts of field service technicians to assure ... Ensures all activities and operations are carried out in strict compliance with company and ...

McDonald's

Director of Operations

Jacksonville, FL · On-site

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About ... Proven experience in multi-unit restaurant or food service operations management * Strong financial ...

Socket.dev

Director of Commercial Solar O&M

Rocklin, CA · On-site

$140 - $210/hr

Director of Operations & Maintenance Department: Operations Reports To: Vice President of ... Experience managing service operations, dispatch, preventive maintenance programs, corrective ...

Flock and Fresh

Director of Operations

Dallas, TX

$90K - $100K/yr

The Director of Operations is a hands-on restaurant operations leader responsible for the day-to ... Partner effectively with People Services, Finance, Marketing, Culinary, Facilities, vendors, and ...

Flock and Fresh

Director of Operations

Dallas, TX

$90K - $100K/yr

The Director of Operations is a hands-on restaurant operations leader responsible for the day-to ... Partner effectively with People Services, Finance, Marketing, Culinary, Facilities, vendors, and ...

Workstream

Director of Operations

Spokane, WA · On-site

$90 - $130/hr

Director of Operations Join the Grand Opening Team at Chick-fil-A Ruby & Sinto! Be part of ... Monitor and improve speed of service, order accuracy, food quality, cleanliness, and hospitality

Stop-A-Minit

DIRECTOR OF FOOD SERVICE

Greenwood, SC · On-site

Description: The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe ...

Stop A Minit

DIRECTOR OF FOOD SERVICE

Belton, SC · On-site

The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe training and DHEC ...

Stop A Minit

DIRECTOR OF FOOD SERVICE

Ware Shoals, SC · On-site

The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe training and DHEC ...

Stop A Minit

DIRECTOR OF FOOD SERVICE

Honea Path, SC · On-site

The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe training and DHEC ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsDirector of Customer Service JobsDirector Of Service Operations Jobs

Director Of Service Operations information

See salary details

$34K

$107.7K

$179.5K

How much do director of service operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director of service operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Service Operations vs Service Manager?

AspectDirector Of Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages budgets, and aligns service goals with company objectives.Manages daily service operations, supervises service teams, handles customer issues, and ensures service delivery meets standards.
Required CredentialsBachelor's degree, extensive experience in service management, leadership skills, and industry-specific certifications.Bachelor's degree, experience in service delivery, customer service skills, and relevant certifications.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, team supervision.

The main difference between a Director Of Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with overall business goals, while the Service Manager focuses on daily operations and customer satisfaction. Both roles require relevant experience and certifications, but the Director's role is more strategic and broad in scope.

Is a director of service operations a high position?

A director of service operations is a senior leadership role responsible for overseeing service delivery, managing teams, and ensuring customer satisfaction. It is generally considered a high-level position within an organization, often requiring extensive experience and strategic skills.

What does a director of service operations do?

A director of service operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They manage teams, develop processes, and implement strategies to optimize service performance, often using tools like service management software and requiring strong leadership and communication skills.
More about Director Of Service Operations jobs

What cities are hiring for Director Of Service Operations jobs?

Cities with the most Director Of Service Operations job openings:

What are the most commonly searched types of Of Service Operations jobs?

The most popular types of Of Service Operations jobs are:

What states have the most Director Of Service Operations jobs?

States with the most job openings for Director Of Service Operations jobs include:

What job categories do people searching Director Of Service Operations jobs look for?

The top searched job categories for Director Of Service Operations jobs are:

Director Of Service Operations jobs near you
Infographic showing various Director Of Service Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Client Service Operations

NorthPoint Search Group

Atlanta, GA • On-site

$110K - $145K/yr

Full-time

Re-posted 4 days ago

Job description

We are seeking a strategic and inspiring Director of Client Service Operations to drive operational excellence across two divisions while fostering a cohesive and positive employee experience. This leader will leverage analytics, technology, and process optimization to elevate both the client and team member experience.
To Apply Now - email your resume to [email protected]
Key Responsibilities
Leadership & Development
  • Develop and mentor service team leaders and functional leaders
  • Foster a highly engaged and collaborative workforce
  • Communicate company vision and align service teams with organizational goals
Operational Leadership
  • Partner with executive leadership to implement strategic initiatives
  • Establish consistent operating standards across service departments
  • Lead operational support functions including:
    • Data analytics
    • Quality control auditing
    • Training
    • Workflow optimization
  • Manage service operations vendors and represent the company brand professionally
  • Establish and monitor KPIs to drive accuracy, efficiency, and client satisfaction
Analytics & Reporting
  • Oversee operational reporting and performance analytics
  • Interpret leading and lagging indicators to support decision-making
  • Utilize dashboards and reporting tools to generate actionable insights
  • Applied Epic experience preferred
Client Experience
  • Ensure delivery of a consistent, high-quality client experience
  • Maintain strong retention and service excellence metrics
  • Balance operational efficiency with a relationship-focused service model
Qualifications
  • Alignment with company values
  • 12-15 years of operations leadership experience
  • Experience managing leaders of leaders
  • Strong track record of developing talent and building teams
  • Excellent analytical and technical skills
  • Experience with CRM systems and workflow tools
  • Proven success leading process improvements and systems implementations
  • High emotional intelligence and strong communication skills

Compensation & Benefits
  • Base Salary: $110K-$145K
  • 15% Bonus Opportunity
  • Excellent Benefits Package

Please send your resume to [email protected] for immediate consideration.
NorthPoint Search Group logo

About NorthPoint Search Group

Sourced by ZipRecruiter

NorthPoint Search Group is a full-service recruiting firm specializing in the placement of Top Tier professionals on a temporary, temp-to-hire and a direct-hire basis. We use a consultative approach to provide our clients with customized staffing solutions.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Atlanta, GA, US

Year founded

2003

View All NorthPoint Search Group Jobs

Apply