Head Of Service Operations Jobs (NOW HIRING)

RESPONSIBLE FOR THE DELIVERY OF CLINICAL SERVICES TO ASSIGNED CLIENTS. THE HOS

ENSURES COORDINATION OF CARE AND FLEXIBILITY OF SERVICES. THIS POSITION OVERSEES ALL CLINICAL ACTIVITIES AND WORKS WITH CASE MANAGEMENT. REHABILITATION, AND MEDICAL STAFF IN THE PROVISION OF COMPREHENSIVE SERVICE DELIVERY. THE HEAD OF SERVICE (HOS) IS RESPONSIBLE FOR ENSURING THAT: YOUTH IN THE STRTP HAVE A MENTAL HEALTH ASSESSMENT; ARE RECEIVING APPROPRIATE MENTAL HEALTH TREATMENT SERVICES; SERVICES ARE DOCUMENTED; REPORTS ARE COMPLETED TIMELY BASED ON AGENCY POLICY;

DOCUMENTATION AND RECORDKEEPING REQUIREMENTS ARE MET; AND THAT EACH CHILD IN STRTP HAS COMMONALITY OF NEEDS WITH OTHER PLACED CLIENTS; THIS POSITION OVERSEES CLINICAL ACTIVITIES AND REQUIRES

COLLABORATION WITH THERAPISTS, REHABILITATION AND MEDICAL STAFF IN THE PROVISlON OF

COMPREHENSIVE SERVICE DELIVERY.

JOB & RESPONSIBLILTIES

• Conducts individualized assessments, gathering Information from the client, caregivers, birth

parents, county social workers, and probation officers, etc.

• Formulates, implements, and evaluates client care and coordination plans.

• Provides individual, group therapy and family therapy.

• Provides crisis intervention.

• Establishes positive, nurturing relationships with clients within professional boundaries and in

accordance with agency policies.

• Attends County and State meetings, team meetings, case conferences, staff meetings, school

meetings and trainings.

• Meets weekly with supervisor concerning client and program issues.

• Maintains thorough documentation including, but not limited to, intake documentation, progress

notes/reports and discharge summaries in compliance with the standards set by EBHS Pollcies and

Procedures and in accordance with State of California standards or Medi-Cal EPSDT and other funding

sources.

• Completes progress notes within 48 hours of service delivery.

• Work hours are determined by the needs of the client.

• Must be available for on-call emergencies.

• Participates in the on-call duty, providing crisis Intervention support to clients and their

caregivers.

• Meets required productivity requirements.

• Participates in peer reviews.

• Participates in agency/program performance and quality improvement projects.

• Adheres to agency safety protocols.

• Performs other duties within the therapist's scope of practice as prescribed by the supervisor.

QUALIFICATIONS

• Preferred Licensed: LCSW, LMFT, or LPCC.

• One year of experience in a comparable behavioral health agency.

• Valid California Driver's License and;m insurable driving record.

• Criminal record and health clearances.

• Excellent organizational, analytical, written, and oral communications skills.

• Must work VI/ell under time constraints and deadlines and have flexibility to function in a

fast-paced environment.

• Demonstrated experience working with an ethnically, culturally, and racially diverse

client populations.

PHYSICAL SKILLS AND ABILITIES

• Must have the visual, physical, and technical ability to independently operate-a variety of

office equipment including the use of a computer.

• Must be capable of bending, stooping, filing, lifting of at least 25 lbs. and able to interrupt

physical altercations.

• Must have the ability to verbally communicate well With others.

ORGANIZATIONAL RELATIONSHIPS/INTERACTIONS

•

Interfaces with all levels of management staff, clients, and families including other programs and

partner agencies.

DESIRED QUALJFICATIONS

1. Prior supervisory experience preferred.

2. Managerial experience in a culturally diverse workplace.

3. Crisis Intervention training.

A philosophy of support for abused youth/juveniles in line with values, mission, and treatment

philosophy of Open Arms Safe Haven Trauma Recovery Centers. Must have a management philosophy that

respects the value of people and seeks to maximize their potential in the workplace.

This job description is not intended to be all-inclusive, and the employee will perform other

job-related duties as assigned by the immediate supervisor or other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job

description does not constitute a written or implied contract of employment. Employment at Open Arms

Safe Haven Trauma Recovery Centers may be treated as at will by the employer or Open Arms Safe

Haven Trauma

Recovery Centers at any time with or without cause and with or Without notice.

Open Arms Safe Haven Trauma Recovery Centers is a Short Term Residential Therapeutic Program serving boys, ages 10-17 + non-minor dependents.