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Manager Of Service Operations Jobs (NOW HIRING)

Schindler Group

Service Operations Manager

Chicago, IL · On-site

Quality of urban life Our elevators, escalators, and moving walks safely transport more than two ... Join us as a Service Operations Manager Your main responsibilities The Service Operations Manager ...

Hertz

Service Operations Manager

Mountain View, CA · On-site

$90K/yr

Reporting to the Market Manager (General Manager), this position leads a team of service supervisors, technicians, parts staff, and shop operations personnel. The role requires deep automotive and EV ...

Willborn

Service Operations Manager

Lubbock, TX

It happens because of great leadership. As our Service Operations Manager , you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll ...

ASPHALT GREEN INC

Manager of Operations

Brooklyn, NY · On-site

$75K - $82K/yr

Manage and track status of operational service tickets, repairs, and service updates. * Conduct regular team meetings to inform staff about upcoming events and adjustments within the facility.

ACCESS

Service Operations Leader

Oshkosh, WI · On-site

$100K/yr

Our service division supports the uptime of our customers' most mission-critical equipment. We are ... Managing from a distance from day one * Directing others without getting your hands dirty * A ...

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Manager Of Service Operations information

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$35.5K

$78.6K

$131K

How much do manager of service operations jobs pay per year?

As of Jun 26, 2026, the average yearly pay for manager of service operations in the United States is $78,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $95,500.00 per year, depending on experience, location, and employer.

How much should an operations manager get paid?

The salary for a Manager of Service Operations typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can also influence compensation levels.

Is ops manager higher than GM?

A Manager of Service Operations typically focuses on overseeing service delivery, processes, and team management within a specific area, while a General Manager (GM) has broader responsibilities including overall business operations, strategy, and profit and loss. Generally, a GM holds a higher or more senior position than an operations manager, but the hierarchy can vary depending on the organization’s structure. In some companies, the operations manager reports to the GM or director level.

What is the difference between Manager Of Service Operations vs Service Manager?

AspectManager Of Service OperationsService Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer service teams and client relationships
ResponsibilitiesStreamlining operations, implementing policies, ensuring service qualityHandling customer issues, service satisfaction, team supervision
CredentialsTypically requires management experience, industry certificationsCustomer service experience, relevant certifications often preferred
Work EnvironmentOperations departments, cross-functional teamsCustomer service centers, client-facing roles

The Manager Of Service Operations primarily focuses on optimizing service delivery processes and operational efficiency, while the Service Manager concentrates on managing customer service teams and ensuring client satisfaction. Both roles require management skills and industry knowledge, but their core responsibilities differ in scope and focus.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs, CFOs, and other C-suite positions, as well as specialized professions like top-tier surgeons, investment bankers, and successful entrepreneurs. These roles typically require extensive experience, advanced skills, and often involve leadership, strategic decision-making, or ownership responsibilities.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.
What cities are hiring for Manager Of Service Operations jobs? Cities with the most Manager Of Service Operations job openings:
What are the most commonly searched types of Of Service Operations jobs? The most popular types of Of Service Operations jobs are:
What states have the most Manager Of Service Operations jobs? States with the most job openings for Manager Of Service Operations jobs include:
Manager Of Service Operations jobs near you
Director of Service Operations

Director of Service Operations

Plumbing Solutions LLC

Lexington, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Job description

Director of Service Operations – Build, Lead, and Scale a High‑Performance Service Division

Lexington, South Carolina

Plumbing Solutions, LLC is a fast‑growing, family‑owned company with a strong commitment to excellence, our employees, and the customers we serve. We are hiring a Director of Service Operations to build our Service Division from the ground up and lead it as a standalone, high‑performance business unit.

This is not a maintenance role. This is a builder role for a strategic operator who can create structure where none exists, drive growth, and develop a world‑class service organization.

Does This Sound Like You?

  • You have deep leadership experience in plumbing, HVAC, or electrical service operations
  • You’ve built or scaled a service department — not just maintained one
  • You understand pricing, margins, KPIs, and how to run a profitable P&L
  • You thrive in environments where you can design systems, processes, and workflows
  • You know how to hire, develop, and lead high‑performing technicians
  • You’re a strategic operator who loves building something from scratch
  • You want full ownership, autonomy, and the ability to shape a division your way

The Experience We’d Love To See:

  • 5+ years of leadership experience in service operations (plumbing, HVAC, electrical)
  • Proven success building or scaling a service department
  • Strong financial acumen: pricing, margins, KPIs, and operational performance
  • Experience leading technicians, dispatch, and service workflows
  • Preferred: ServiceTitan or similar platform experience
  • Preferred: Multi‑trade background and a demonstrated builder mindset

What You’ll Get To Do:

Build the Service Division

  • Develop and implement the service pricing structure and price book
  • Design and install service systems, processes, and workflows
  • Establish KPIs, dashboards, and performance tracking

Own Financial Performance

  • Full ownership of the Service P&L
  • Drive revenue growth and gross margin performance
  • Ensure the division meets profitability targets

Team Development

  • Recruit, hire, and develop service technicians
  • Build a performance‑driven, accountable culture
  • Implement training, coaching, and accountability systems

Operational Leadership

  • Oversee dispatch, scheduling, and daily service execution
  • Improve efficiency, close rates, and average ticket value
  • Ensure quality control and minimize callbacks

Growth Execution

  • Partner with leadership on marketing and demand generation
  • Leverage existing new‑construction customer base
  • Build a scalable service platform capable of expansion

Why You Want This Job:

  • You get to build a service division from the ground up
  • You will have full ownership and autonomy — no corporate layers
  • Your work directly impacts revenue, profitability, and long‑term growth
  • You’ll shape the culture, systems, and performance standards
  • You’ll be part of a fast‑growing company with a strong reputation
  • You’ll have the opportunity to advance into higher executive leadership

This Position Offers:

  • A fast-growing industry with a rapidly expanding company
  • Family friendly atmosphere
  • Monday-Friday work week with weekly pay
  • Health, prescription drug, vision, and dental insurance available
  • Short and long-term disability as well as life insurance available
  • Matching 401(k) with potential yearly holiday bonus
  • Great Work-Life balance and Employee Assistance Program offered

Ready to Build Something That Lasts?

If you’re a strategic, growth‑minded operator who wants to create, lead, and scale a high‑performance service division, we want to meet you.

Apply now and take full ownership of building the next major business unit at Plumbing Solutions, LLC.



Requirements:

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

Required

  • 5+ years of leadership experience in plumbing, HVAC, or electrical service operations
  • Proven ability to build or scale a service department
  • Strong understanding of pricing, margins, KPIs, and service financials
  • Experience leading technicians and operational teams

Preferred

  • Experience with ServiceTitan or similar platforms
  • Multi-trade experience (plumbing, HVAC, electrical)
  • Demonstrated builder mindset with a track record of growth