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Manager Of Service Operations Jobs (NOW HIRING)

Gohrt

Manager of Service Planning

Norfolk, VA · On-site

$87K - $114K/yr

The Manager of Service Planning aids the director in planning, coordination, and implementation of ... Coordinate related service implementation activities with Scheduling, Operations, Customer Services ...

Alma Lasers

Service Operations Manager

Buffalo Grove, IL · On-site

$115K - $135K/yr

Service Operations Manager Location: Onsite Reports to: Director, Service This position is required ... Optimization of the call center and service organization utilizing advanced technology. * Oversee ...

Xylem

Manager, Service Operations

Linthicum Heights, MD · On-site

Managing Service Operations Overseeing daily operations of service department Developing and implementing strategies to improve efficiency and customer satisfaction Ensuring compliance with company ...

Albertsons

Service Operations Manager

Austin, TX · On-site

Foster a culture of accountability, teamwork, safety, and customer service excellence. * Develop schedules that support business needs while effectively managing labor costs. Customer Service

Thrive

Service Operations Manager

Sarasota, FL · On-site

... of engineering teams while ensuring services are delivered with predictability, quality and a ... for operational goals. 3. Strategic Client Relationship Management • Serve as the main ...

Natsu Healthcare

SERVICE OPERATIONS MANAGER

Tooele, UT · On-site

$67K/yr

The Service Operations Manager will oversee the daily operations of the Housekeeping, Kitchen and ... Managing a team of housekeepers, kitchen staff, and transportation ensuring compliance with all ...

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Manager Of Service Operations information

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$35.5K

$78.6K

$131K

How much do manager of service operations jobs pay per year?

As of Jul 27, 2026, the average yearly pay for manager of service operations in the United States is $78,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $95,500.00 per year, depending on experience, location, and employer.

Is ops manager higher than GM?

A Manager of Service Operations typically focuses on overseeing service delivery, processes, and team management within a specific area, while a General Manager (GM) has broader responsibilities including overall business operations, strategy, and profit and loss. Generally, a GM holds a higher or more senior position than an operations manager, but the hierarchy can vary depending on the organization’s structure. Certifications like Six Sigma or experience in leadership roles can be relevant for both positions.

What is the highest salary for an operations manager?

The highest salaries for a Manager of Service Operations can exceed $130,000 annually, especially in large organizations or with extensive experience and certifications. Top earners in this role often have advanced skills in process optimization, leadership, and industry-specific tools, and may receive bonuses or profit-sharing as part of compensation.

What is the difference between Manager Of Service Operations vs Service Manager?

AspectManager Of Service OperationsService Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer service teams and client relationships
ResponsibilitiesStreamlining operations, implementing policies, ensuring service qualityHandling customer issues, service satisfaction, team supervision
CredentialsTypically requires management experience, industry certificationsCustomer service experience, relevant certifications often preferred
Work EnvironmentOperations departments, cross-functional teamsCustomer service centers, client-facing roles

The Manager Of Service Operations primarily focuses on optimizing service delivery processes and operational efficiency, while the Service Manager concentrates on managing customer service teams and ensuring client satisfaction. Both roles require management skills and industry knowledge, but their core responsibilities differ in scope and focus.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive positions (CEOs, CFOs, COOs), specialized surgeons, and certain investment bankers can earn $500,000 or more annually. Senior management roles like Manager of Service Operations may reach this level with bonuses, profit sharing, or extensive experience, but such salaries are less common and typically require significant tenure and industry expertise.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.
What cities are hiring for Manager Of Service Operations jobs? Cities with the most Manager Of Service Operations job openings:
What are the most commonly searched types of Of Service Operations jobs? The most popular types of Of Service Operations jobs are:
What states have the most Manager Of Service Operations jobs? States with the most job openings for Manager Of Service Operations jobs include:
Manager Of Service Operations jobs near you
Vice President of Service Operations

Vice President of Service Operations

Cobb Technologies

Glen Allen, VA

Full-time

Posted 24 days ago

Job description

As a member of Cobb's leadership team, the Vice President of Service Operations provides strategic leadership for service operations, inventory control, warehouse operations, technical training, and operational systems. This role is responsible for building a high-performing service organization through data-driven decision-making, operational excellence, continuous process improvement, automation, and accountability, resulting in improved customer satisfaction, employee engagement, operational performance, and long-term profitability. Cobb is seeking a transformational leader who can advance operational excellence while building within a culture that is second to none. The ideal candidate will respect and strengthen the people-first foundation that has made Cobb successful, while bringing the vision, discipline, and innovation needed to support continued growth.

Service Operations Leadership - Provide leadership and oversight for:

  • Service department profitability, growth, productivity, and technician utilization.
  • Workforce planning, recruiting, hiring, training, and succession development.
  • Technical training and professional development programs.
  • Service pricing strategies, operational costs, and contract renewal performance.
  • Adoption and optimization of operational systems and business intelligence tools.
  • Development of business plans and operational strategies based on performance metrics and financial analysis.
  • Workflow efficiency, automation, and continuous improvement initiatives.
  • Key performance indicators, customer satisfaction, and operational benchmarks.
  • Territory accountability and organizational consistency.

Inventory & Warehouse Leadership - Provide leadership and oversight for:

  • Inventory management, control, and accuracy across all locations.
  • Warehouse operations, inventory movement, receiving, shipping, and logistics.
  • Cycle count programs, inventory audits, and reconciliation processes.
  • Automation, digital transformation, and process improvement initiatives.
  • Performance metrics, operational reporting, and inventory-related KPIs.
  • Vendor relationships, facility operations, and related projects.
  • Achievement of inventory accuracy and operational efficiency goals.

Leadership Responsibilities

  • Create an Exceptional Customer Experience
  • Make your teams feel valued, appreciated and important to the success of the company.
  • Foster a culture of accountability, continuous improvement, and ethical leadership.
  • Maintain strong relationships with employees, customers, vendors, and business partners.
  • Provide regular operational and financial performance updates to the President and Executive Leadership Team.

You will thrive in this role if you are a hands-on, data-driven leader who enjoys improving processes, developing teams, and translating operational insights into measurable business results. You will bring a proven ability to improve workflows, analyze operational and financial trends, and convert data into clear strategies, disciplined execution, and measurable business results. Experience with Lean or Six Sigma is preferred. Field service supervisory experience and experience in the business technology industry are also preferred. You will also serve as an active representative of Cobb in the business community through networking events, board service, industry involvement, and community engagement.

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