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Manager Of Service Operations Jobs in Chicago, IL

Service Operations Manager Location: Onsite Reports to: Director, Service Salary Range: $115,000 ... S., Alma Lasers is one of the most trusted brands among physicians, clinics, and consumers ...

The Service Operations Manager leads the administrative and operational support functions of our field service organization. In this highly visible role, you will oversee teams responsible for ...

Provide day-to-day leadership and direct management of Service Account Coordinators and Field ... Own and manage key operational performance metrics (e.g., service request cycle time, scheduling ...

Provide day-to-day leadership and direct management of Service Account Coordinators and Field ... Own and manage key operational performance metrics (e.g., service request cycle time, scheduling ...

Provide day-to-day leadership and direct management of Service Account Coordinators and Field ... Own and manage key operational performance metrics (e.g., service request cycle time, scheduling ...

Provide day-to-day leadership and direct management of Service Account Coordinators and Field ... Own and manage key operational performance metrics (e.g., service request cycle time, scheduling ...

Provide day-to-day leadership and oversight of service administrative and coordination staff ... Experience with ERP systems and service/work order management platforms (e.g., Microsoft Dynamics ...

FUCHS Lubricants Co. is the United States operating unit of FUCHS S.E., the world's largest ... The Operations Manager plays a vital role in driving the execution of FUCHS digital and service ...

Customer Service Operations Manager

Chicago, IL · On-site

$138K/yr

This position combines after-sales leadership, customer relationship management, and service operations, ensuring customers maximize the performance and reliability of their automated systems. This ...

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Showing results 1-20

Manager Of Service Operations information

See Chicago, IL salary details

$36.6K

$81K

$134.9K

How much do manager of service operations jobs pay per year?

As of Aug 29, 2026, the average yearly pay for manager of service operations in Chicago, IL is $81,016.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $98,400.00 per year, depending on experience, location, and employer.

What is the difference between Manager Of Service Operations vs Service Manager?

AspectManager Of Service OperationsService Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer service teams and client relationships
ResponsibilitiesStreamlining operations, implementing policies, ensuring service qualityHandling customer issues, service satisfaction, team supervision
CredentialsTypically requires management experience, industry certificationsCustomer service experience, relevant certifications often preferred
Work EnvironmentOperations departments, cross-functional teamsCustomer service centers, client-facing roles

The Manager Of Service Operations primarily focuses on optimizing service delivery processes and operational efficiency, while the Service Manager concentrates on managing customer service teams and ensuring client satisfaction. Both roles require management skills and industry knowledge, but their core responsibilities differ in scope and focus.

Is a manager of service operations a high paying job?

A manager of service operations typically earns a competitive salary that varies by industry, location, and experience level. These roles often include responsibilities such as overseeing service delivery, managing teams, and optimizing processes, which can contribute to higher compensation compared to entry-level positions.

What does a manager of service operations do?

A manager of service operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements to meet organizational goals.

What are the most commonly searched types of Of Service Operations jobs in Chicago, IL?

The most popular types of Of Service Operations jobs in Chicago, IL are:

Infographic showing various Manager Of Service Operations job openings in Chicago, IL as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $81,016 per year, or $39 per hour.

Director of Service Operations (Solar)

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

ACT Power Services was created to provide industry leading services for our clients. As an independent service provider, we avoid conflicts of interest and maintain a complete focus on our clients' needs. We have taken a no-frills approach to developing our organization to ensure our clients are only paying for services that add value. ACT then leverages a world-class team, state of the art technology, and best-in-class operating practices to ensure every facility is operated in a manner that maximizes production, preserves compliance, and ensures the safety of our personnel and communities. Our vision is to reshape the industry's benchmark for renewable operations and create the next generation of O&M provider.

The Director of Array Optimization (AOT) is a senior leadership role responsible for the strategic direction, operational performance, and growth of ACT Power Services' Array Optimization Team. This position oversees array-level corrective maintenance, performance restoration activities, and special projects across the company portfolio while maintaining responsibility for customer satisfaction, workforce development, and financial performance. 

Duties/Responsibilities:

Strategic Leadership & Program Management 

  • Provide strategic leadership and direction for the Array Optimization Team
  • Develop annual operational objectives, growth strategies, and performance initiatives
  • Establish operational standards, best practices, and performance metrics

Operational Excellence 

  • Oversee planning, scheduling, and execution of array-level projects
  • Direct multiple field crews operating across multiple states
  • Ensure accurate CMMS utilization and reporting standards

Team Development & Leadership 

  • Recruit, develop, and retain high-performing personnel
  • Provide coaching, mentorship, and succession planning

Client & Stakeholder Management 

  • Serve as executive point of contact for major customers
  • Lead customer reviews and operational performance meetings

Financial & Business Management 

  • Support budgeting, forecasting, and resource planning
  • Identify opportunities to improve margins and productivity

Required Skills/Abilities:

  • 10+ years of progressive utility-scale solar leadership experience
  • 5+ years managing multi-state field operations
  • Extensive knowledge of PV systems, NEC requirements, and solar O&M practices
  • FAA Part 107 preferred
  • OSHA 30-Hour preferred
  • NFPA 70E preferred
  • Ability to travel up to 30%

Physical Requirements: 

  • Work is performed both in a reporting setting and outdoors at various project sites across all weather conditions 
  • Must be able to comply with all safety standards and procedures; PPE is required in all field environments 
  • Must have the ability to sit, stoop, kneel, bend, stand, or walk for extended periods 
  • Must be able to lift, push, or pull up to 50 pounds on an occasional basis 
  • Valid driver's license required; travel to project sites required, including overnight stays 

Benefits:

  • 401(k) with employer match
  • Health Insurance 
  • Dental Insurance
  • Vision Insurance 
  • Flexible Spending Account 
  • Health Savings Account
  • Short-term and Long-term disability 
  • Critical illness 
  • Paid Time Off
  • Parental Leave
  • Paid Holidays
  • Employee assistance program
  • Life insurance
  • Opportunities for advancement
  • Training and Development 
  • Legal and Identity Theft

ACT Power Services does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies.