ZipRecruiter

Log In

1

Manager Of Service Operations Jobs in Minnesota (NOW HIRING)

Ziegler CAT

Service Operations Manager

Buhl, MN · On-site

$111K - $166K/yr

Ziegler CAT has an opening for a Service Operations Manager that will lead the service departments ... Responsible for safe and productive working environment of the shops * Maintain a strong department ...

Ziegler CAT

Service Operations Manager

Buhl, MN · On-site

$111K - $166K/yr

Ziegler CAT has an opening for a Service Operations Manager that will lead the service departments ... Responsible for safe and productive working environment of the shops * Maintain a strong department ...

Ryan Companies

Manager of ITSM Operations

Minneapolis, MN · On-site

$105K - $130K/yr

The Support Center Manager is responsible for the day-to-day operations of the Support Center team ... Strong technical background combined with customer service experience, problem solving style with ...

Dondelinger Ford CDJR

Service Manager

Grand Rapids, MN

$150K - $200K/yr

Service Manager - Dondelinger Ford Chrysler Dodge Jeep Ram Location: Grand Rapids / Cohasset, MN ... Deep understanding of dealership service operations, fixed operations metrics, and manufacturer ...

Dondelinger Ford CDJR

Service Manager

Grand Rapids, MN · On-site

$150K - $200K/yr

Service Manager - Dondelinger Ford Chrysler Dodge Jeep Ram Location: Grand Rapids / Cohasset, MN ... Deep understanding of dealership service operations, fixed operations metrics, and manufacturer ...

next page

Showing results 1-20

All JobsOf Service Operations JobsManager Of Service Operations JobsManager Of Service Operations Jobs in Minnesota

Manager Of Service Operations information

Is ops manager higher than GM?

A Manager of Service Operations typically focuses on overseeing service delivery, processes, and team management within a specific area, while a General Manager (GM) has broader responsibilities including overall business operations, strategy, and profit and loss. Generally, a GM holds a higher or more senior position than an operations manager, but the hierarchy can vary depending on the organization’s structure. Certifications like Six Sigma or experience in leadership roles can be relevant for both positions.

What is the highest salary for an operations manager?

The highest salaries for a Manager of Service Operations can exceed $130,000 annually, especially in large organizations or with extensive experience and certifications. Top earners in this role often have advanced skills in process optimization, leadership, and industry-specific tools, and may receive bonuses or profit-sharing as part of compensation.

What is the difference between Manager Of Service Operations vs Service Manager?

AspectManager Of Service OperationsService Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer service teams and client relationships
ResponsibilitiesStreamlining operations, implementing policies, ensuring service qualityHandling customer issues, service satisfaction, team supervision
CredentialsTypically requires management experience, industry certificationsCustomer service experience, relevant certifications often preferred
Work EnvironmentOperations departments, cross-functional teamsCustomer service centers, client-facing roles

The Manager Of Service Operations primarily focuses on optimizing service delivery processes and operational efficiency, while the Service Manager concentrates on managing customer service teams and ensuring client satisfaction. Both roles require management skills and industry knowledge, but their core responsibilities differ in scope and focus.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive positions (CEOs, CFOs, COOs), specialized surgeons, and certain investment bankers can earn $500,000 or more annually. Senior management roles like Manager of Service Operations may reach this level with bonuses, profit sharing, or extensive experience, but such salaries are less common and typically require significant tenure and industry expertise.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.
What are the most commonly searched types of Of Service Operations jobs in Minnesota? The most popular types of Of Service Operations jobs in Minnesota are:
What cities in Minnesota are hiring for Manager Of Service Operations jobs? Cities in Minnesota with the most Manager Of Service Operations job openings:
Manager Of Service Operations jobs near you
Infographic showing various Manager Of Service Operations job openings in Minnesota as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Service Operations Manager

Service Operations Manager

Ziegler CAT

Buhl, MN • On-site

$111K - $166K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Ziegler CAT rating

8.6

Company rating: 8.6 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

30th of 170 rated vehicle equipment hire

Job description

Ziegler CAT has an opening for a Service Operations Manager that will lead the service departments for the branch and is responsible for ensuring safety, customer satisfaction and profitability. The ideal candidate will be someone who is passionate about developing and leading a successful team of employees and someone who has a strong business acumen, passionate for driving strong business results.
Responsibilities:
  • Responsible for safe and productive working environment of the shops
  • Maintain a strong department safety, cleanliness, and branch consistency culture
  • Implement and maintain procedures to meet and exceed our customers' expectations
  • Partner and coach Shop Supervisors on spending time on the floor coaching and building rapport with Technicians
  • Support Shop Supervisors through problem solving with issues/challenges involving customers, employees, equipment, etc.
  • Partner with sales personnel to effectively build relationships and support future sales
  • Maintain the facility and reinforce established practices and procedures to Ziegler standards
  • Visit customers with sales personnel
  • Maintain the highest level of customer satisfaction through communication, professionalism and urgency before, during and after the sale
  • Help recruit and hire branch personnel including visiting local recruiting and technical college events
  • Manage workforce to ensure maximum productivity and effectiveness through mentoring and appropriate training opportunities
  • Analyze performance/financial data and influence profitability through effective process change
  • Evaluate capital tooling needs and assist with justifications
  • Manage goodwill support process
  • Resolve conflicts in a timely and professional manner
  • Ensure that all employees are given regular, fair and accurate performance evaluations
  • Work in a cooperative manner with team and superiors

Qualifications:
  • 2 or 4 year degree preferred; High school diploma required
  • 4+ years of technical or mechanical knowledge preferred.
  • Demonstrated ability to lead effective teams
  • Knowledge of product line and/or a willingness to continue education on new products required
  • Strong computer and organizational skills required
  • Strong people leader who develops his/her employees through coaching and feedback
  • Strong business acumen and ability to make good and timely decisions for customers and the company
  • Personal Attributes: Creative Thinking, Conflict Management, Customer Focus, Integrity, Planning and Organization

Travel:
  • Up to 10%

Minimum Physical Requirements:
  • Standing, walking, using hands, talking, hearing
  • Working Conditions may be indoor and outdoor. Noise level may be moderate at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
SEE YOURSELF AT ZIEGLER
Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!
The total compensation (base plus incentive) for this position is
$111,300.00 to $166,900.00
Starting wage is dependent on skills, experience, and education. Along with competitive pay, full time positions are benefits eligible which includes:
  • Health, Dental, Vision and Life Insurance
  • 15 days of PTO your first year, accrual starts day 1
  • 9 paid holidays
  • 401(k) plan with company contribution and match
  • HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
  • Short-Term and Long-Term Disability Insurance, FSA & EAP
  • Paid Parental Leave & Funeral Leave
  • Fitness membership discount
  • Education Assistance

At Ziegler Inc. we're committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What Ziegler CAT employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply