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Manager Of Service Operations Jobs in Utah (NOW HIRING)

Operations Service Manager

Orem, UT ยท On-site

$20 - $26.65/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Operations Service Manager

Orem, UT ยท On-site

$20 - $26.65/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

$127K/yr

Title Manager of Accounting Job Summary Responsible for planning, developing, managing, and directing accounting functions, including oversight of accounts receivable and accounts payable operations ...

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Manager Of Service Operations information

What does a manager of service operations do?

A manager of service operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements to meet organizational goals.

Is a manager of service operations a high paying job?

A manager of service operations typically earns a competitive salary that varies by industry, location, and experience level. These roles often include responsibilities such as overseeing service delivery, managing teams, and optimizing processes, which can contribute to higher compensation compared to entry-level positions.

What is the difference between Manager Of Service Operations vs Service Manager?

AspectManager Of Service OperationsService Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer service teams and client relationships
ResponsibilitiesStreamlining operations, implementing policies, ensuring service qualityHandling customer issues, service satisfaction, team supervision
CredentialsTypically requires management experience, industry certificationsCustomer service experience, relevant certifications often preferred
Work EnvironmentOperations departments, cross-functional teamsCustomer service centers, client-facing roles

The Manager Of Service Operations primarily focuses on optimizing service delivery processes and operational efficiency, while the Service Manager concentrates on managing customer service teams and ensuring client satisfaction. Both roles require management skills and industry knowledge, but their core responsibilities differ in scope and focus.

What are the most commonly searched types of Of Service Operations jobs in Utah?

The most popular types of Of Service Operations jobs in Utah are:

What cities in Utah are hiring for Manager Of Service Operations jobs?

Cities in Utah with the most Manager Of Service Operations job openings:

Service Operations Coordinator

RESTAURANT SERVICE SOLUTIONS INC

West Valley City, UT โ€ข On-site

$23 - $25/hr

Full-time

Posted 17 days ago


Job description

About the Role:
Restaurant Service Solutions (RSS) is seeking a highly organized and proactive Service Operations Coordinator to support daily operations across dispatch, customer communication, parts procurement, and administrative reporting.
This role is critical to keeping service workflows moving efficiently between customers, technicians, and vendors. The ideal candidate is detail-oriented, responsive, and comfortable working in a fast-paced service environment

Responsibilities:
  • 1. Service Coordination & Communication

    • Monitor and manage incoming service emails and requests (ServiceChannel, ResQ, Repairs86, etc.)
    • Answer incoming calls and log new service requests accurately
    • Dispatch and support technicians with job details, updates, and follow-ups
    • Maintain clear and professional communication with customers and facilities managers 
  • 2. Proposal & Work Order Support

    • Assist technicians in building and submitting service proposals
    • Ensure scope, pricing, and notes are properly documented in systems
    • Follow up on approvals and update job statuses accordingly 
  • 3. Parts Ordering & Inventory Support

    • Order parts required for ongoing service jobs (including specialty parts)
    • Track shipments and ensure timely delivery
    • Receive and verify incoming parts
    • Coordinate with technicians to ensure correct parts are ordered
    • Maintain organization of commonly stocked items 
  • 4. Administrative & Reporting Support

    • Track and maintain technician attendance records
    • Assist in scheduling and maintaining on-call rotations
    • Prepare and update operational reports as needed
    • Support internal documentation and data accuracy 
  • 5. Office & Operational Support

    • Order office supplies and maintain inventory
    • Support general office organization and workflow
    • Assist leadership with operational tasks and process improvements
Requirements:
  • Experience in service-based industries (HVAC, plumbing, electrical, facilities, or similar) strongly preferred
  • Familiarity with platforms like ServiceChannel, ResQ, or similar CMMS systems is a plus
  • Strong organizational and multitasking skills
  • High attention to detail and follow-through
  • Clear communication skills (written and verbal)
  • Ability to work under pressure and prioritize effectively 
  • Excellent customer service skills
About Us:
Restaurant Service Solutions Inc is a trusted provider of commercial restaurant equipment service and repair, proudly serving the West Valley City, UT area and beyond. Our customers rely on us for fast, dependable service that keeps their kitchens running at full speed. Our team is passionate about what they do, and we foster a supportive, team-first culture where employees are valued and empowered to grow.